Employee Onboarding: Attracting and Retaining Talent

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Employee Onboarding: Attracting and Retaining Talent

  1. 1. Employee Onboarding: Attracting and Retaining Talent October 9, 2013 Presented by: Maysa Hawwash, National Manager for Talent Management Solutions Drake International For audio, it is recommended you dial in A copy of the slides + recording will be available post webinar AUDIO: 1-877-668-4493 Access Code: 664 788 444 Event Password: 1234 WebEx Support: 1-866-863-3910
  2. 2. For more information, call 416.216.1067 Free Offer We’re offering a free 30-minute consultation on how to improve your onboarding and orientation practices. Contact Maysa to take advantage of this exclusive offer! mhawwash@na.drakeintl.com 416.216.1067
  3. 3. For more information, call 416.216.1067 Agenda • Current Trends • Orientation vs Onboarding • New Employee Perspective • Why Invest in Onboarding? • Where to Start • Metrics
  4. 4. For more information, call 416.216.1067 Did You Know? (Trends) • “25% of Fortune 500 managers change jobs each year.” • “6.2 months is the breakeven point for new managers.” – Monster.com, 2007 Survey • “22% of staff turnover occurs in the first forty-five days of employment.” – The Wynhurst Group • “46% of rookies wash out in their first 18 months” found a study of 20,000 new hired employees.” – Leadership IQ1
  5. 5. For more information, call 416.216.1067 Did You Know? (Trends) • “New employees who went through a structured on-boarding program were 58% more likely to be with the organization after three years.” – The Wynhurst Group12 • “Many companies leave executive on-boarding to chance, and as a result experience failure rates in excess of 50% when it comes to retaining new executive talent.” – Egon Zehnder International, 20075 • “The cost of losing an employee in the first year is estimated to be at least three times salary.” – The Wynhurst Group12
  6. 6. For more information, call 416.216.1067 Orientation vs Onboarding Orientation is a structured event that focuses on the information the new employee needs to know to get started, such as an introduction to the organizational structure, policies, and procedures. It is once piece of the on-boarding process.
  7. 7. For more information, call 416.216.1067 Orientation vs Onboarding Employee onboarding is the process of getting new employees adjusted to the social and performance aspects of their new jobs quickly and smoothly.
  8. 8. For more information, call 416.216.1067 New Employee Perspective • Showing Up – Time, place, tools, desk, commute – First impression • Self-Efficacy – Can I do the job? • Role Clarity – Do I understand what’s expected of me?
  9. 9. For more information, call 416.216.1067 New Employee Perspective • Social Integration – Do I feel welcome and socially accepted by my peers? – Do I like my boss? • Cultural Fit – Do I understand and fit in with the company’s politics, goals and values?
  10. 10. For more information, call 416.216.1067 Why Invest in Onboarding? • Competitive market makes it hard to find qualified talent • Growth agendas • Increase Employee Engagement • Reduce Employee Turnover • Getting new hire productive faster • Better employee social assimilation
  11. 11. For more information, call 416.216.1067 Changes in Onboarding Practices • One size does not fill all • Need to go beyond the checklist • It’s not just about HR • Strategic onboarding goes beyond the classic 3- 6 months • Pressure to provide metrics to measure ROI
  12. 12. For more information, call 416.216.1067 Where Do We Start? First step is establishing stakeholders: • Executive sponsors, business unit engagement, L&D, as well as HR • Main Components of Onboarding – Administrative – Job Related – Social and Cultural Integration
  13. 13. For more information, call 416.216.1067 Administrative • Set up on system, equipment, tools, etc… • Onboarding schedule • Employee data • Payroll and benefits forms • OHS and compliance paperwork • Official orientation
  14. 14. For more information, call 416.216.1067 Job Related • Roles and responsibilities • Formal job training • On the job training • LMS • Goal setting • Set up with a buddy and/or mentor
  15. 15. For more information, call 416.216.1067 Social and Cultural Integration • Communication to peers and department • Personal welcome • Introduce to peers and stakeholders • Personality style onboarding • Lunch • Unofficial knowledge repository • Social media, forums, groups, committees • Social events • Multiple touch points and check ins
  16. 16. For more information, call 416.216.1067 Metrics
  17. 17. For more information, call 416.216.1067 Drake Research Paper • Please contact me for the latest paper
  18. 18. For more information, call 416.216.1067 QUESTIONS?
  19. 19. For more information, call 416.216.1067 Upcoming Webinar Register @ https://drakeintl.webex.com/
  20. 20. Thank You For Attending For questions, please contact Maysa Hawwash National Manager for Talent Management Solutions mhawwash@na.drakeintl.com 416.216.1067

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