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Disability Management and Return to Work Programs Fundamentals
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Disability Management and Return to Work Programs Fundamentals

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  • 1. Disability Management & Return to Work Programs Fundamentals For audio, it is recommended you dial in A copy of the slides + recording will be available post webinar AUDIO: 1-877-668-4493 Access Code: 660 253 630 Event Password: 1234 WebEx Support: 1-866-863-3910 July 16, 2013 Presented by: Kathleen Collins, Health and Safety Manager Drake International
  • 2. For more information, call 416.216.1067 Free Offer • We’re offering a free 30-minute Consultation that will include: – A discussion about health and safety in your organization – A brief analysis Contact Maysa to take advantage of this exclusive offer! mhawwash@na.drakeintl.com 416.216.1067
  • 3. For more information, call 416.216.1067 Agenda • Impact on Your Business • Background on Creating Programs • Structure & Components of Programs • Identification of Phases of the Program
  • 4. For more information, call 416.216.1067 Impact On Your Business There direct/indirect cost associated with the business: • Absenteeism • Production Loss • Insurance/Benefits Payout • Replacement Staff • Short Staff • Benefits/Claims Administration • Disability Management Meetings • Accident/Incident Investigation • Replacement, Modification, & Introduction of Equipment or Design
  • 5. For more information, call 416.216.1067 Background on Creating Programs • Mobility & Engagement • Human Rights Legislation • Workers Compensation • Insurance • Customer Service Accessibility Plans
  • 6. For more information, call 416.216.1067 Structure & Components of Programs Disability Management Programs (DMP) & Return to Work Programs need: • Policies • Procedures • Forms • Evaluations
  • 7. For more information, call 416.216.1067 Structure & Components of Programs When introducing DM & RTW Programs you should consider: • Goals & Outcomes • Introduction in On-boarding & Orientation Programs • Roles & Responsibility of All Parties • Provide Guidance & Directives • Track Abilities, Functionality, & Progression • Measure, Success, & Costs
  • 8. For more information, call 416.216.1067 Structure & Components Understanding Roles and Responsibilities of the Parties: • Worker • Health Care Practitioner • Supervisor/Employer • Health & Safety Manager/Human Resources • Workers Compensation Board/Other Insurance Companies
  • 9. For more information, call 416.216.1067 Workers’ Role & Responsibilities • Report Injuries & Illness • Acquire Medical Attention • Share Information About Treatment & Recovery • Take an Active Role in DM & Return to Work Programs • Maintain Communication Throughout Recovery • Obtain, Complete, & Submit Forms • Participation & Cooperation • Report Concerns
  • 10. For more information, call 416.216.1067 Employer’s Role & Responsibilities • Fair & Consistent Rehabilitation in the Workplace • Meaningful Employment • Enable & Promote Communication of All Parties • Support Necessary in Modification of Workplace • Establish Objectives & Requirements
  • 11. For more information, call 416.216.1067 Supervisor’s Role & Responsibilities • Communicate & Support Injured or Ill Worker • Create Individualized Plans with Awareness of Abilities • Advise Workers of Plan • Provide Forms • Submit Forms • Liaise with All Parties • Set Attainable Goals & Objectives • Arrange for Meetings & Document Activities
  • 12. For more information, call 416.216.1067 Health Care Practitioner’s Role & Responsibilities • Provide Effective Healthcare • Promote & Facilitate Recovery • Expedite Return to Work • Provide Information on Abilities and/or Limitations • Provide Information in a Timely Manner
  • 13. For more information, call 416.216.1067 Workers’ Compensation Board Role & Responsibilities • Administration of Occupational Injuries & Illnesses • Maintains Communication of All Parties • Provides Mediation • Determines Suitability of Employment & Return to Work • Provides Support to Employer • Provides Support to Worker • Involved in Program & Process Through Recovery
  • 14. For more information, call 416.216.1067 Structure & Components • Submit Forms & Information to Compensation Board • Support Employer & Supervisor Implementation of Program • Establish Goals & Objectives • Work With All Parties During the Recovery Process
  • 15. For more information, call 416.216.1067 Phases of the Program • Notification & Reporting • Assessment • Implementation & Monitoring • Post Implementation & Follow-Up 15
  • 16. For more information, call 416.216.1067 Notification & Report • Track & Record Absences • Absence of 3 Consecutive Days or Patterns • Notify Worker of DM or RTW programs • Meeting or Conference Call to Initiate the Program • Get Help For the Worker
  • 17. For more information, call 416.216.1067 Assessment • Supervisor Response to the Worker • Limitation, Abilities, & Restrictions • Limitation of Accommodations, Transitional, or Modified Work Plan • Accepting or Declining Work Plan • Exchange of Forms • Health Care Practitioner is Aware of the Plan
  • 18. For more information, call 416.216.1067 Implementing & Monitoring Plan • Set Goals & Benchmarks for Recovery Plan • Set Schedule • Obtain/Implementing Health Care Practitioners Recommendations • Provide Resources to Assist in Recovery • No Outstanding Issues or Barriers • Performance Review
  • 19. For more information, call 416.216.1067 Post Implementation & Follow-up • Review Implementation & Progression of the Plan • Discuss Any New Findings, Changes, or Achievements • Develop Methods to Track Program Performance
  • 20. For more information, call 416.216.1067 QUESTIONS?
  • 21. For more information, call 416.216.1067 Upcoming Webinar Register @ https://drakeintl.webex.com/ Aug 20, 12pm EDT HR Analytics Presented by: Maysa Hawwash National Manager for Talent Management Solutions, Drake International
  • 22. Thank You For Attending For questions, please contact Maysa Hawwash National Manager for Talent Management Solutions mhawwash@na.drakeintl.com 416.216.1067

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