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8 necessary roles within highly effective teams


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  • 1. 8 Necessary Roles Within Highly Effective Teams May 21, 2014 Presented by: Maysa Hawwash, National Manager for Talent Management Solutions For audio, it is recommended you dial in A copy of the slides + recording will be available post webinar AUDIO: 1-877-668-4493 Access Code: 660 230 539 Event Password: 1234 WebEx Support: 1-866-863-3910
  • 2. Free Offer • We’re offering a free Drake P3 Personality Assessment and a complimentary 30 minute Debrief Contact Maysa to take advantage of this exclusive offer! 416.216.1067 2
  • 3. Agenda What is a Team? Why a Team? Types of Teams Let’s Talk Personality 8 Essential Roles Effective Tools
  • 4. What is a Team? “A real team is made up of a group of people who share a passion for a common and collective goal” - Adapted from J. Richard Hackman, Groups that Work (and Those that Don’t) 4
  • 5. Why a Team? • Creates synergy Contributions as a whole are greater than the sum of its parts • Maximizing synergy • Directly affects bottom-line performance 5
  • 6. Types of Teams • Permanent/Functional Teams • Cross Functional Teams • Self Directed Teams • Virtual Teams 6
  • 7. High Performing Teams 7 High Performing Teams • Clear and unifying goal • Leverage strengths and talents • Solutions-focused • Consistently achieve extraordinary results • Engaged team culture • Regular acknowledgement • High levels of trust
  • 8. Dysfunctional Teams Under-Performing Teams • Unclear goals • Work is not enjoyable • Problem-focused • Mediocre results • Negative, blame-based culture • “Closed Door Sessions” • Distant team members • Low levels of trust 8
  • 9. The Power of Alignment • Clear goals and a common purpose • Individual and group goals CAN co-exist Try this exercise: Ask the individual members to write down on a piece of paper what they believe is the most important goal of the team. Collect all the papers and read out what has been written. 9
  • 10. Team Composition “Leaders of companies that go from good to great start…by getting the right people on the bus, the wrong people off the bus, and the right people in the right seats.” - Jim Collins, Good to Great 10
  • 11. Selection of Team Members 11 • What are your team’s core competencies? • What are the gaps? • Who is the unofficial leader in your team? • Is there an alignment between personal and group goals? • Is your compensation strategy aligned with what you want the team to achieve? • What are the consequences of your team’s Strengths and Weaknesses?
  • 12. 8 Essential Roles of Strong Teams 1. Practical 2. Consulting 3. Driving 4. Creative 5. Catalyst 6. Critical Judge 7. Supportive 8. Detailed 12
  • 13. 8 Essential Roles – Practical • Turn ideas into practical, workable, well-organized outcomes • Useful when getting started on a project quickly 13
  • 14. 8 Essential Roles – Consulting • Concerned about how team works together towards achieving goals • Useful for drawing out everyone’s contributions. 14
  • 15. 8 Essential Roles – Driving • Pushes all individuals towards meeting objectives. • Useful when performing on tight deadlines. 15
  • 16. 8 Essential Roles – Creative • Finds new ways of performing tasks. • Useful in developing products or services that require unusual solutions. 16
  • 17. 8 Essential Roles – Catalyst • Lively communicator who finds out who is doing what, who knows what, and who controls what. • Useful when projects require additional support from external parties. 17
  • 18. 8 Essential Roles – Critical Judge • Calm critic who quickly points out the flaws in plans and ideas. • Useful on projects where there is a high cost if mistakes are made. 18
  • 19. 8 Essential Roles – Supportive • Promotes team spirit by maintaining and improving human relations within the group. • Useful when team works together on a long-term basis, when the possibility of losing momentum increases with time. 19
  • 20. 8 Essential Roles – Detailed • Highly attentive to detail, orderly, and generally conscientious. • Useful when providing quality control/assurance on a project. 20
  • 21. Choosing the Right Leader 21 • Get the right people on the bus • Clear direction • Creates an environment that fosters synergy • Right balance of task and relationship orientation • Able to leverage the strengths within their teams, and look for ways to fill the gaps
  • 22. Tools for Better Teams 22 • Personality Assessments • Team Communication Profiles and Reports • 360 as a feedback tool
  • 23. Team Communication Report • Work more effectively with the individual members of your team. • Learn how to adjust your behaviours for optimal communication • Create a more open, positive relationship with your team members. • Maximize your influence when communicating with peers, team members and your manager 23
  • 24. How does a Team Communication Report help? • Understand your team’s priorities • Learn how to create rapport with team members • Learn how to communicate effectively through adjusting your style • Determine the sensitive areas to consider and/or avoid 24
  • 25. In Conclusion Strong teams don’t just happen, they are a result of a deliberate process that involves the following: – Selection of team members according to competencies needed for type of team – Understanding of individual’s goals and priorities to create an alignment with team goals – Adjusting communication style to effectively motivate and drive the right behaviours – Leveraging team member’s strengths 25
  • 26. Free Offer • We’re offering a free Drake P3 Personality Assessment and a complimentary 30 minute Debrief Contact Maysa to take advantage of this exclusive offer! 416.216.1067 26
  • 27. Questions 27 Q & A with Maysa Hawwash National Manager for Talent Management Solutions 8 Essential Roles Within Strong Teams
  • 28. Upcoming Webinar Keep and eye out for our upcoming webinars at:
  • 29. Thank You for Attending For questions, please contact Maysa Hawwash 416.216.1067 29 Presented by: Maysa Hawwash National Manager for Talent Management Solutions