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“7 Core skills of Innovators” by Aditya Bhalla (Innovation Practice Head, QAI Global & President, TRIZ Asia Forum)
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“7 Core skills of Innovators” by Aditya Bhalla (Innovation Practice Head, QAI Global & President, TRIZ Asia Forum)

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Keynote presentation by Aditya Bhalla (Innovation Practice Head, QAI Global & President, TRIZ Asia Forum) titled “7 Core skills of Innovators” at the 3rd Continual Improvement & Innovation Symposium …

Keynote presentation by Aditya Bhalla (Innovation Practice Head, QAI Global & President, TRIZ Asia Forum) titled “7 Core skills of Innovators” at the 3rd Continual Improvement & Innovation Symposium organized by Dubai Quality Group's Continual Improvement Subgroup to celebrate World Quality Day 2011.

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  • 1. 7-Core Skills of Innovators based on TRIZ* *TRIZ – Theory of Inventive Problem Solving 3rd Continual Improvement and Innovation Symposium, Dubai, November 2011Aditya Bhallaaditya.bhalla@qaiglobal.comInnovation Practice Head, QAI Global Services © QAI Global. All rights reserved.
  • 2. Agenda 1. About QAI 2. Challenges before Management on Innovation 3. TRIZ – Theory of Inventive Problem Solving • Systematic Innovation 5-dimensions 4. 7-core skills of innovators 5. Q&A Pg 2 © QAI Global. All rights reserved.
  • 3. A. About QAI Pg 3 © QAI Global. All rights reserved.
  • 4. About QAI Global QAI Global Fact Sheet Founded in 1980 in Orlando Florida, USA McKinsey, Bain, Deloitte, Accenture 50+ Ministries, Departments and Governments overseas have engaged Management QAI to build industry capabilities Consulting 180+ people team 300+ clients spread across 33 QAI countriesOperations Consulting 1,40,000+ professionals Trained / 38,000 + Certified Experience with small and large clients in various industry domains.Technology Consulting Oracle, IBM 2000+ Lean Six Sigma Projects mentored 150+ CMM / CMMI® Appraisals by QAI LA’s / 85 High Maturity Appraisals 60+ COPC® Implementations for BPO’s Pg 4 © QAI Global. All rights reserved.
  • 5. B. Challenges before Management on Innovation Pg 5 © QAI Global. All rights reserved.
  • 6. Challenges before Management on Innovation1. Clients and customers expect companies to maintain a steady stream of new value creating ideas.2. Companies want to find ways to differentiate themselves in a commoditized marketplace3. Employees suffer from SALY syndrome (Same As Last Year) syndrome4. Management wants staff to take end-to-end ownership of customers – from inquiry to cash5. HR wants to embed the culture of innovation in the organization – make work a fun place6. Employees view corporate life as a bed of thorns – attacking symptoms and not root-causes7. Interdepartmental conflicts based on win-lose mindset is distracting organizations from achieving sustainable results.8. Management wants innovative ideas to stretch the dollar by maximizing resource utilization and minimizing waste9. Idea management schemes are not yielding the desired output. Both quality and quantity are an issue. Pg 6 © QAI Global. All rights reserved.
  • 7. C. TRIZ – Theory of Inventive Problem Solving Pg 7 © QAI Global. All rights reserved.
  • 8. Teoriya Resheniya Izobretatyelskikh ZadachTheory Solving Inventive Problem Pg 8 © QAI Global. All rights reserved.
  • 9. TRIZ, Theory of Inventive Problem Solving• TRIZ is a Russian acronym for the Theory of Inventive Problem Solving originated in 1946 by Genrich Altshuller• It represents a systematic, structured way of thinking• It is based on the science of technological evolution• Result of analysis of over 3 million worldwide patents within all engineering disciplines Genrich Saulovich Altshuller 10/15/26 to 9/24/98 Pg 9 © QAI Global. All rights reserved.
  • 10. How does Theory Differ from Method Pg 10 © QAI Global. All rights reserved.
  • 11. Organizations that have adopted TRIZ• General Electric • Johnson & Johnson• Cognizant • Boston Scientific• Intel • Pepsico International• Samsung • Coca Cola• Motorola • Dow Chemical• Alian • Kodak• Ford • Kraft• Boeing • Caterpillar• Siemens • Corning• Airbus • General Mills• Proctor & Gamble • Hyundai Motors• Sara Lee • …and many more © QAI Global. All rights reserved.
  • 12. Where is TRIZ applied? What we sell? How it is Created? How it is Delivered?Value Proposition Creation of Value Delivery of Value • Business • Production or • Supply Chain Model Manufacturing Management Innovation Process Process • Product / Innovation Innovation Service Innovation Technology as an Enabler Pg 12 © QAI Global. All rights reserved.
  • 13. Five Dimensions of Systematic Innovation Pg 13 © QAI Global. All rights reserved.
  • 14. D. Seven (7) Core Skills of Innovators Pg 14 © QAI Global. All rights reserved.
  • 15. Seven (7) Core Skills of Innovative Thinking Pg 15 © QAI Global. All rights reserved.
  • 16. Thank You Q&A Aditya Bhallaaditya.bhalla@qaiglobal.com © QAI Global. All rights reserved.
  • 17. ABOUT QAIQAI is a leading global consulting and workforce development organization, addressing the space of“Operational Excellence”.QAI Global Services, the consulting division of QAI,addresses the space of Operational Excellence, whichincludes the areas of Process Management, Quality Management, Innovation Management, ProjectManagement, IT Service Management and others.QAI Global Institute, the workforce development division of QAI, focuses on creating internationaleducation and training products and services to address the competence development, assessments and INDIAcertifications to cater to the large pool of manpower requiring skills for increased employability. e- USALearning, VSAT based delivery and blended learning approaches have been taken. CHINAQAIs regional bases across the globe in the US, Singapore, China, Malaysia, UK, Canada and India helps MALAYSIAto innovatively distribute and manage engagements across multiple locations. QAI clients include IBM, SINGAPOREAccenture, Wipro, Prudential, Genpact, American Express, Sony, Tata Motors and 200 others across 30countries. CONTACT US QAI India: QAI USA: QAI Malaysia: 1010 - 1012, Ansal Towers, 38 Nehru Place Windsor at Metro Center, 2101 Park Center Level 36, Menara Citibank, 165, Jalan New Delhi - 110019, India Dr., Suite 200, Orlando, FL 32835-7614 Ampang, 50450 Kuala Lumpur, Malaysia Phone: +91- 11- 26219792, 26220580 Phone: +407-363-1111 Phone: +603 2169 6241 conferences@qaiglobal.com conferences@qaiglobal.com conferences@qaiglobal.com QAI Singapore: QAI China: 391B Orchard Road #23-01, Rm. 1211, No. 498 Guoshoujing Rd. Shanghai Ngee Ann City Tower B, Zhangjiang Hi-Tech Park, Pudong New Area, Singapore - 238874 Shanghai, China Zip: 201203 Phone:+65-6225-8139 Phone : +86-21-51314155 conferences@qaiglobal.com conferences@qaiglobal.comwww.qaiglobal.com © QAI All rights reserved. No part of this document may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without© QAI Global. All rights reserved. prior written permission of QAI

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