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BA 15 Chapter 5



Personal Values Influence Ethical Choices

Personal Values Influence Ethical Choices



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BA 15 Chapter 5 BA 15 Chapter 5 Presentation Transcript

  • Chapter Five Personal Values Influence Ethical Choices
  • Chapter Preview: Personal Values Influence Ethical Choices
    • Developing a strong sense of character
    • How values are formed
    • Value conflicts and how to resolve them
    • Making ethical decisions based on personal values
    • Understanding corporate crime and eliminating it
  • Character, Integrity and Moral Development
    • Character is composed of your personal standards of behavior including honesty, integrity, and moral strength
    • Integrity is congruence between what you know, say, and do
    • Practicing what you believe demonstrates integrity
    • Critical to successful relationships
  • A Valued Character Trait
    • People with integrity do what they say they will do
    • Are clear about what they stand for
    • Think hard about what is right and wrong
  • The Corrosion of Character
    • Author Richard Sennett believes decline of character can be traced to:
      • economic conditions
        • fast-paced, high stress
        • information-driven
      • limited connections
        • past
        • neighbors
        • selves
  • Character Development
    • Integrity can be developed
    • Make and keep promises to self and others
    • Many organizations and educational institutions believe in character training
  • Figure 5.1 - Biogen's Values
  • Table 5.1
  • Total Person Insight
    • A person’s true character can be judged by how he treats those who can do nothing for him.
    • Roy Chitwood
    • President, Max Sacks International
  • Personal Values
    • Values are personal beliefs and preferences that influence one’s behavior
    • Deep-seated in personality
    • Exist at different levels of awareness
    • Awareness of values enhances integrity
  • Five-Part Valuing Process to Clarify and Develop Values
    • Thinking
      • critical thinking
      • distinguishing fact from opinion
    • Feeling
      • listening to “gut level” feelings
    • Communicating
      • listening closely
      • interacting with others
  • Five-Part Valuing Process to Clarify and Develop Values
    • Choosing
      • being well informed
    • Acting
      • repeatedly and consistently
  • Identifying Your Core Values
    • Core values are those that consistently rank higher than others
    • General principles and beliefs that guide intermediate and long-term goals
    • Influence the behavior of individuals and organizations
  • Values and Job Selection
    • We often must choose among core values
      • High salary
      • Security
      • Meaningful work
      • Lots of time off
    • Most choices require compromising at least one
  • Values Shaping Influences
    • Major influences that shape our values are:
      • People and events
      • Family
      • Religious groups
      • Education
      • The media
  • Table 5.2
  • Family
    • Parents assume many roles
    • Most important role is moral teacher
    • Challenges to families:
      • single-parent households
      • two parents working outside the home
      • care for elderly parents
      • financial pressures
  • Religious Groups
    • Value priorities often developed through religious training
      • Religious doctrine
      • Role models
    • Many now seeking spiritual and moral anchors in both personal lives and work
  • Education
    • Some see character education as fundamental aspect of education
    • Six Pillars of Character according to the Josephson Institute of Ethics:
      • -Trustworthiness -Respect
      • -Responsibility -Fairness
      • -Caring -Citizenship
  • Media
    • Viewers often see
      • people abusing and degrading each other without consequences
      • violent and antisocial behavior
    • Research connecting television viewing and
      • depression
      • desensitization of children
  • People We Admire
    • Modeling is shaping behavior to be like people you admire
    • Important for children and adults
    • Leaders in the workplace are important models for adults
  • Avoiding Values Drift
    • Values drift is the slow erosion of core values over time
      • exposure to conflicting situations
      • pressure to compromise
    • Monitor your commitment and make adjustments
    • Careful examination each day will help keep values on track
  • Values Conflicts
    • Individual differences in values preferences can cause conflict
    • Worker’s and manager’s differences may cause distrust or misunderstanding
    • Values conflicts may lead to declining quality, absenteeism, and poor customer service
  • Internal Values Conflicts
    • Internal values conflict occurs when a person is caught between two or more strongly held values
    • 9/11 led people to reexamine values
    • Value clarification minimizes conflicts
    • Value ranking makes decisions easier
  • Values Conflicts with Others
    • Require effective human relations skills
    • Emotional issues may disrupt friendships, work teams, and productivity
    • Often based on
      • Interpretations of work ethics
      • Priorities of work life and personal life
    • Responses may require compromise
  • Personal Values and Ethical Choices
    • Ethics are principles that define behavior as
      • right
      • good
      • proper
    • Provides a means of evaluating and deciding among options
    • Rules that direct your conduct and moral judgments
  • Total Person Insight
    • If you want young people to take notions like right and wrong seriously, there is an indispensable condition: they must be in the presence of adults who take right and wrong seriously.
    • William J. Bennett
    • Author, The Book of Virtues
  • Personal Values and Ethical Choices
    • Jobs often present ethical dilemmas
    • Each organization has different ethical standards
    • Some feel pressure to violate ethical standards to meet business objectives
    • Often faced with multiple options
      • Rarely just one right or wrong answer
  • The Right Choices
    • Learn to distinguish between right and wrong
      • Seek your employer’s code of ethics or the ethical code of your professional organization
      • Ask an experienced or trusted colleague
      • Refrain from choosing wrong path
  • The Right Choices
    • Don’t let your life be driven by the desire for immediate gratification
      • People are often under pressure to show the trappings of success
      • Progress and prosperity have same meaning to many
      • Often means compromising values
  • The Right Choices
    • Make sure your values are in harmony with those of your employer
      • Leads to success for individuals and organizations
      • Provides a strong bond among all members of a work force
  • Total Person Insight
    • Nothing is more powerful for employees than seeing their managers behave according to their expressed values and standards: nothing is more devastating to the development of an ethical environment than a manager who violates the organization’s ethical standards.
    • Dan Rice and Craig Dreilinger
    • Authors, Rights and Wrongs of Ethics Training
  • Corporate Values and Ethical Choices
    • Good corporate citizens consistently make ethical decisions in the best interest of
      • Employees
      • Customers
      • Stockholders
      • The community
  • Corporate Values and Ethical Choices
    • Organizations get into serious trouble by ignoring ethical principles
    • “Gray-area” situations cause difficulty in choosing the right, ethical course of action
    • Even when right choice is clear, competitive pressure can lead to poor managerial decisions
  • How to Prevent Corporate Crime
    • Establish and support a strong code of ethics
      • Written statement of ethical expectations can be a powerful force in preventing unethical or criminal behavior
      • Research suggests that companies also need to create an “ethical climate”
  • How to Prevent Corporate Crime
    • Hire with care
      • Priority in hiring process
      • Identify a guiding set of values
      • Hire people who share values and can work together
      • Screening and integrity tests
    • Provide ethics training
      • Ethics codes developed and posted for employees to read
      • Provide opportunities for discussion of ethical decisions
      • Business schools requiring ethics courses
    How to Prevent Corporate Crime
    • Develop Support for Whistle-Blowing
      • Revealing wrongdoing within an organization
      • Three choices:
        • Keep quiet and keep working
        • Leave the situation
        • Report the situation
    How to Prevent Corporate Crime
  • Total Person Insight
    • All that is necessary for evil to triumph is for good men to do nothing
      • Edmund Burke
      • Nineteenth-century English political philosopher
  • Whistle-blowing
    • Organizations legally responsible to support whistle-blowing
    • You may be right, win your case, and still lose friends and/or job
    • May experience emotional and financial turmoil
  • Whistleblower Checklist
    • Is this the only way?
    • Do I have the goods?
    • Why am I doing this?
    • Am I ready?
  • Values and Ethics in International Business
    • Values and ethical choices are more complicated at the international level
    • Foreign Corrupt Practices Act
    • Global marketplace is ethical minefield
    • U.S. companies are a positive role model
  • Chapter Review
    • Developing a strong sense of character
      • A strong sense of character grows out of your personal standards of behavior
      • Consistent behavior maintains your integrity
  • Chapter Review
    • How values are formed
      • Values are the importance you give to an object or idea
      • Values are the foundation of attitudes, preferences, opinions, and behavior
      • Core values are formed early in life by people and events, family, religion, education, the media, and people you admire
  • Chapter Review
    • Value conflicts and how to resolve them
      • Internal conflicts arise when you must choose between values
      • Value conflicts with others are often based on age, racial, religious, gender, or ethnic differences
      • Require skilled intervention to resolve
  • Chapter Review
    • Making ethical decisions based on personal values
      • Clarify your personal values
      • Distinguish right from wrong
      • Avoid the pursuit of immediate gratification
      • Choose an employer whose values you share
  • Chapter Review
    • Corporate crime and eliminating it
      • Corporate values and ethics are receiving increasing attention
      • Globalization increases need to consciously examine values and ethical standards
  • Chapter Review
    • Corporate crime and eliminating it
      • Organizations
        • Develop ethics codes to guide behaviors
        • Hire individuals who share their values
        • Offer ethics training
        • Support whistle-blowing