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BA 15 Chapter 5

BA 15 Chapter 5



Personal Values Influence Ethical Choices

Personal Values Influence Ethical Choices



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    BA 15 Chapter 5 BA 15 Chapter 5 Presentation Transcript

    • Chapter Five Personal Values Influence Ethical Choices
    • Chapter Preview: Personal Values Influence Ethical Choices
      • Developing a strong sense of character
      • How values are formed
      • Value conflicts and how to resolve them
      • Making ethical decisions based on personal values
      • Understanding corporate crime and eliminating it
    • Character, Integrity and Moral Development
      • Character is composed of your personal standards of behavior including honesty, integrity, and moral strength
      • Integrity is congruence between what you know, say, and do
      • Practicing what you believe demonstrates integrity
      • Critical to successful relationships
    • A Valued Character Trait
      • People with integrity do what they say they will do
      • Are clear about what they stand for
      • Think hard about what is right and wrong
    • The Corrosion of Character
      • Author Richard Sennett believes decline of character can be traced to:
        • economic conditions
          • fast-paced, high stress
          • information-driven
        • limited connections
          • past
          • neighbors
          • selves
    • Character Development
      • Integrity can be developed
      • Make and keep promises to self and others
      • Many organizations and educational institutions believe in character training
    • Figure 5.1 - Biogen's Values
    • Table 5.1
    • Total Person Insight
      • A person’s true character can be judged by how he treats those who can do nothing for him.
      • Roy Chitwood
      • President, Max Sacks International
    • Personal Values
      • Values are personal beliefs and preferences that influence one’s behavior
      • Deep-seated in personality
      • Exist at different levels of awareness
      • Awareness of values enhances integrity
    • Five-Part Valuing Process to Clarify and Develop Values
      • Thinking
        • critical thinking
        • distinguishing fact from opinion
      • Feeling
        • listening to “gut level” feelings
      • Communicating
        • listening closely
        • interacting with others
    • Five-Part Valuing Process to Clarify and Develop Values
      • Choosing
        • being well informed
      • Acting
        • repeatedly and consistently
    • Identifying Your Core Values
      • Core values are those that consistently rank higher than others
      • General principles and beliefs that guide intermediate and long-term goals
      • Influence the behavior of individuals and organizations
    • Values and Job Selection
      • We often must choose among core values
        • High salary
        • Security
        • Meaningful work
        • Lots of time off
      • Most choices require compromising at least one
    • Values Shaping Influences
      • Major influences that shape our values are:
        • People and events
        • Family
        • Religious groups
        • Education
        • The media
    • Table 5.2
    • Family
      • Parents assume many roles
      • Most important role is moral teacher
      • Challenges to families:
        • single-parent households
        • two parents working outside the home
        • care for elderly parents
        • financial pressures
    • Religious Groups
      • Value priorities often developed through religious training
        • Religious doctrine
        • Role models
      • Many now seeking spiritual and moral anchors in both personal lives and work
    • Education
      • Some see character education as fundamental aspect of education
      • Six Pillars of Character according to the Josephson Institute of Ethics:
        • -Trustworthiness -Respect
        • -Responsibility -Fairness
        • -Caring -Citizenship
    • Media
      • Viewers often see
        • people abusing and degrading each other without consequences
        • violent and antisocial behavior
      • Research connecting television viewing and
        • depression
        • desensitization of children
    • People We Admire
      • Modeling is shaping behavior to be like people you admire
      • Important for children and adults
      • Leaders in the workplace are important models for adults
    • Avoiding Values Drift
      • Values drift is the slow erosion of core values over time
        • exposure to conflicting situations
        • pressure to compromise
      • Monitor your commitment and make adjustments
      • Careful examination each day will help keep values on track
    • Values Conflicts
      • Individual differences in values preferences can cause conflict
      • Worker’s and manager’s differences may cause distrust or misunderstanding
      • Values conflicts may lead to declining quality, absenteeism, and poor customer service
    • Internal Values Conflicts
      • Internal values conflict occurs when a person is caught between two or more strongly held values
      • 9/11 led people to reexamine values
      • Value clarification minimizes conflicts
      • Value ranking makes decisions easier
    • Values Conflicts with Others
      • Require effective human relations skills
      • Emotional issues may disrupt friendships, work teams, and productivity
      • Often based on
        • Interpretations of work ethics
        • Priorities of work life and personal life
      • Responses may require compromise
    • Personal Values and Ethical Choices
      • Ethics are principles that define behavior as
        • right
        • good
        • proper
      • Provides a means of evaluating and deciding among options
      • Rules that direct your conduct and moral judgments
    • Total Person Insight
      • If you want young people to take notions like right and wrong seriously, there is an indispensable condition: they must be in the presence of adults who take right and wrong seriously.
      • William J. Bennett
      • Author, The Book of Virtues
    • Personal Values and Ethical Choices
      • Jobs often present ethical dilemmas
      • Each organization has different ethical standards
      • Some feel pressure to violate ethical standards to meet business objectives
      • Often faced with multiple options
        • Rarely just one right or wrong answer
    • The Right Choices
      • Learn to distinguish between right and wrong
        • Seek your employer’s code of ethics or the ethical code of your professional organization
        • Ask an experienced or trusted colleague
        • Refrain from choosing wrong path
    • The Right Choices
      • Don’t let your life be driven by the desire for immediate gratification
        • People are often under pressure to show the trappings of success
        • Progress and prosperity have same meaning to many
        • Often means compromising values
    • The Right Choices
      • Make sure your values are in harmony with those of your employer
        • Leads to success for individuals and organizations
        • Provides a strong bond among all members of a work force
    • Total Person Insight
      • Nothing is more powerful for employees than seeing their managers behave according to their expressed values and standards: nothing is more devastating to the development of an ethical environment than a manager who violates the organization’s ethical standards.
      • Dan Rice and Craig Dreilinger
      • Authors, Rights and Wrongs of Ethics Training
    • Corporate Values and Ethical Choices
      • Good corporate citizens consistently make ethical decisions in the best interest of
        • Employees
        • Customers
        • Stockholders
        • The community
    • Corporate Values and Ethical Choices
      • Organizations get into serious trouble by ignoring ethical principles
      • “Gray-area” situations cause difficulty in choosing the right, ethical course of action
      • Even when right choice is clear, competitive pressure can lead to poor managerial decisions
    • How to Prevent Corporate Crime
      • Establish and support a strong code of ethics
        • Written statement of ethical expectations can be a powerful force in preventing unethical or criminal behavior
        • Research suggests that companies also need to create an “ethical climate”
    • How to Prevent Corporate Crime
      • Hire with care
        • Priority in hiring process
        • Identify a guiding set of values
        • Hire people who share values and can work together
        • Screening and integrity tests
      • Provide ethics training
        • Ethics codes developed and posted for employees to read
        • Provide opportunities for discussion of ethical decisions
        • Business schools requiring ethics courses
      How to Prevent Corporate Crime
      • Develop Support for Whistle-Blowing
        • Revealing wrongdoing within an organization
        • Three choices:
          • Keep quiet and keep working
          • Leave the situation
          • Report the situation
      How to Prevent Corporate Crime
    • Total Person Insight
      • All that is necessary for evil to triumph is for good men to do nothing
        • Edmund Burke
        • Nineteenth-century English political philosopher
    • Whistle-blowing
      • Organizations legally responsible to support whistle-blowing
      • You may be right, win your case, and still lose friends and/or job
      • May experience emotional and financial turmoil
    • Whistleblower Checklist
      • Is this the only way?
      • Do I have the goods?
      • Why am I doing this?
      • Am I ready?
    • Values and Ethics in International Business
      • Values and ethical choices are more complicated at the international level
      • Foreign Corrupt Practices Act
      • Global marketplace is ethical minefield
      • U.S. companies are a positive role model
    • Chapter Review
      • Developing a strong sense of character
        • A strong sense of character grows out of your personal standards of behavior
        • Consistent behavior maintains your integrity
    • Chapter Review
      • How values are formed
        • Values are the importance you give to an object or idea
        • Values are the foundation of attitudes, preferences, opinions, and behavior
        • Core values are formed early in life by people and events, family, religion, education, the media, and people you admire
    • Chapter Review
      • Value conflicts and how to resolve them
        • Internal conflicts arise when you must choose between values
        • Value conflicts with others are often based on age, racial, religious, gender, or ethnic differences
        • Require skilled intervention to resolve
    • Chapter Review
      • Making ethical decisions based on personal values
        • Clarify your personal values
        • Distinguish right from wrong
        • Avoid the pursuit of immediate gratification
        • Choose an employer whose values you share
    • Chapter Review
      • Corporate crime and eliminating it
        • Corporate values and ethics are receiving increasing attention
        • Globalization increases need to consciously examine values and ethical standards
    • Chapter Review
      • Corporate crime and eliminating it
        • Organizations
          • Develop ethics codes to guide behaviors
          • Hire individuals who share their values
          • Offer ethics training
          • Support whistle-blowing