Asterisk from DOW Networks: More than a PBX


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Asterisk is a powerful, flexible telephony platform that can be used to build feature servers, ACDs, gateways, PBXs and more.

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Asterisk from DOW Networks: More than a PBX

  1. 1. Powerful, flexible andmore than a PBX<br />
  2. 2. In this presentation…<br />About Asterisk<br />Asterisk as a Voice Mail System<br />Asterisk as an Interactive Voice Response (IVR) system<br />Asterisk as an Audio Conference Platform<br />Asterisk as an Automatic Call Distributor (ACD)<br />Asterisk as a Gateway<br />Asterisk as a PBX<br />Asterisk from DOW Networks<br />
  3. 3. About Asterisk<br />Asterisk is often referred to as <br />“the open source PBX.”<br />And while it’s true that you can use Asterisk to build a PBX, a PBX is only one of many applications that can be builtwith Asterisk.<br />
  4. 4. About Asterisk<br />Asterisk is named after the Unix/Linux wildcard character (*) because, like the wildcard, Asterisk can be virtually anything.<br />Asterisk is a powerful, flexible telephony platform that can be used to build feature servers, ACDs, gateways, PBXs and more. <br />
  5. 5. Asterisk as a Voice Mail System<br />By replacing aging and expensive proprietary voice mail servers with an unlimited solution based on Asterisk software, standard computer hardware and Digium telephony interface cards, your business can drastically reduce the costs of implementing voice mail. <br />
  6. 6. Asterisk as a Voice Mail System<br />The University of Pennsylvania migrated more than 10,000 voice mail users off their discontinued legacy system. <br />They used Asterisk to develop a new, highly-scalable, unified voice mail platform.<br />The new system was deployed for roughly 10% of the cost of the system it replaced, plus it stored far more hours of messages.<br />
  7. 7. Asterisk as an IVR<br /><ul><li>Interactive Voice Response (IVR) systems help customers save money through automation of routine and repetitive tasks.
  8. 8. From basic call routing to advanced database-driven business applications, IVR is a wonderful application for virtually any business.</li></li></ul><li>Asterisk as an IVR<br /><ul><li>A company from Ireland used Asterisk to build an IVR to work with their existing business phone system.
  9. 9. The Asterisk IVR platform and a multi-lingual speech recognition system recognizes and accepts voice commands from callers from several countries in Western and Central Europe.</li></li></ul><li>Asterisk as an Audio Conference Platform<br />Businesses can save time and money by bringing teams together on the phone. <br />Building a full-featured customized or highly-integrated conference bridge based on Asterisk software is an easy and cost-effective way to start.<br />
  10. 10. Asterisk as an ACD<br /><ul><li>Automatic Call Distributors (ACDs) allow call centers to handle thousands of simultaneous calls, routing them to agents based on caller input, dialed number, load and other factors.
  11. 11. With Asterisk, you can build a powerful ACD for the cost of the server hardware and phones.</li></li></ul><li>Asterisk as a Gateway<br /><ul><li>Voice over IP (VoIP) gateway systems connect cutting-edge IP communications technologies and legacy communications equipment.
  12. 12. Asterisk’s multi-protocol call processing engine makes it the ultimate gateway solution, bridging analog and digital (T1/E1) connections with VoIP protocols like SIP, IAX2, H.323 and MGCP.</li></li></ul><li>Asterisk as a PBX<br /><ul><li>Asterisk was originally developed as a PBX and today represents approximately 18% of the global market for business telephone systems.
  13. 13. The base feature set includes many of the most popular and powerful features and functionality found in proprietary PBXs. </li></li></ul><li>Why Choose DOW Networks for Asterisk?<br />DOW Networks is an expert in Asterisk technology. We can design, build and deploy Asterisk systems to service as feature servers, ACDs and gateways as well as feature-rich PBXs. We also offer Asterisk PBX and many of these other solutions as hosted services.<br />
  14. 14. About DOW Networks<br />DOW Networks is a next-generation, international telecom company that serves business customers worldwide.  We specialize in delivering VoIP call center solutions that include quality monitoring, call recording, workforce management and predictive dialing.<br />Our broad portfolio of services and solutions includes:  Call origination and termination, SIP and IAX trunks, International toll free and local numbers, IP PBXs, hosted PBXs, hosted voicemail, IVR and other cloud telephony services. <br />
  15. 15. Contact DOW Networks<br />For more information about our company or how we can help your business with Asterisk implementations and other telephony services, please contact us at:<br /><br /><br />+1.770.937.9735<br />