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Developing a program to use iPads in your library

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Presenting at the 2011 MAC-MLA Conference

Presenting at the 2011 MAC-MLA Conference

Published in: Technology, Education

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  • 1. Developing a program to use iPads in your library
    Purpose: Describe the planning, implementation, and use of iPads in clinical and non-clinical settings as part of a library-wide initiative focused on mobile computing, social media, and Web 2.0 technologies.
    Who & Where?
    How?
    Users also to complete online form on the different iPad apps used.
    Same form used to collect information on apps for all mobile devices used at the Library.
    • In January 2011, an Emerging Technologies Team (ETT) was formed to plan and assess the effective use of mobile devices by library staff, and to support library staff development in these areas.
    • 2. The ETT worked closely with library leadership to match learning objectives with individual performance plans related to the use of the iPads and other mobile devices.
    • 3. A formal pilot project began in July 2011 and qualitative data will be collected throughout and a narrative report submitted by each user in December 2011.
    11informationists at a large government biomedical research institute library.
    • 5 participate on clinical rounds and work closely with clinical staff,
    • 4. 2 are bioinformatics specialists,
    • 5. 2 frequently work off-site with policy and public health staff, and
    • 6. 2 served as technical experts.
    Results
    • Users to complete narrative report for end-year review.
    • 7. Users to complete App Review evaluation.
    • 8. Anecdotally, issues with WiFi& VPN dropping in clinical setting, interfaces of some apps not useful, not as useful as a tablet PC.
    What?
    iPad Evaluation Questions
    A narrative report addressing the following questions submitted to ETT and supervisors.
    11 - 3G WiFi 1st Generation iPads, cases (eg, Otterbox Defender series, portfolios), styluses
    • What is the type of setting you used the iPad? (eg, clinical)
    • 9. How did you use the iPad? What did you do with the iPad?
    • 10. What apps were downloaded and used, including how they were used?
    • 11. What apps were downloaded but not used, including why not?
    • 12. Were you able to complete basic tasks such as: use VPN or wireless/WiFi networks, answer calls/check voicemail, use email, use & sync your calendar, etc?
    • 13. What immediate benefits did you see once you started using the iPads?
    • 14. What types of situations are the iPads best suited for?
    • 15. Would you be interested in using an iPad that is shared and available for borrowing?
    • 16. Recommendations for future use in the library, projects or by librarians
    Also trying 3 Verizon MiFi devices with T-Mobile service in place of no 3G service.
    Conclusion
    A number of challenges were experienced prior to the formal start of the pilot project including the purchase of apps, use of 3G and WiFi, security concerns, and general training support. However, this project challenged staff to develop creative solutions and recommendations for use of the iPad in various settings, ultimately building staff competencies in mobile technologies.
    Issues Encountered Included:
    • Set up of iPadsw/VPN, email, WiFi, iTunes
    • 17. US Government restrictions
    • 18. No ability to purchase apps for many months
    • 19. No 3G for many months; MiFi temporary measure
    • 20. Teaching users how to use the iPad & troubleshooting
    • 21. Not much sharing between users