Building Social LeadershipLASHRM Conference – Baton Rouge     April 8th and 9th 2013          By Doug Shaw
Today is less about the tools…
…more aboutthe culture
‘What’s wrong with @ anyway?I’m too busy to do this any other way.’Source: Profs. Justin Kruger of New York University and...
Authenticity:Bringing the real you to workAligning what you say and what you do builds trust
Vulnerability:Being the real you at workAcknowledging:DiversityInclusion
Balance and Flow• Lack of Focus on the present• Balance takes a huge amount of energy• Flow aids presence, feels less stre...
The                                  PrisonerBack to back meetings andNo breaks = bad decision makingDon’t be a prisoner a...
Simplicity:Enabling your best workHow much of your complexity isSelf-inflicted?
Transparency:Understand whyStart from full disclosureand work backBring the outside in
Collective Conversations – Make Work BetterYour views matterInvolvementDiverse
The Trust Overlap      What            What      You             You      Say              DoWhen what you say and what yo...
Further Reading
Contact Me:            +447736 518066                      Web:http://stopdoingdumbthingstocustomers.com                  ...
Photo CreditsPetri Dishes http://www.flickr.com/photos/pnnl/3636396892/Russian Dolls http://www.flickr.com/photos/mrlerone...
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Building Social Leadership

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How to build social into the way you lead and work. Involving colleagues, customers and other stakeholders to develop greater meaning and purpose in the way we work together.

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  • SeesawLack of Focus on the presentBalance takes a huge amount of energyFlow aids presence, feels less stressfulGo with the flowIllusion of Control – how hard we fight against what we cannot change
  • Most communication is in fact broadcast. Can be a useful way to let folks know what’s going on – and if you have used a conversational method to involve and consult then people will have a better ideas of what is coming and having been a part of the process – more likely to support. And always beware: The opposite of honesty is silence. When you say any questions – and there is silence don’t misinterpret that silence for agreement. Conversational leadership style is powerful. Be it one to one or many to many. World café is a great way to help facilitate big conversations:Clarify purpose and strategic intentExplore critical issues and questionsEngage all key stakeholdersSkillfully use collaborative social technologiesGuide collective intelligence toward effective action
  • AuthenticityVulnerabilityOpennessTrust
  • Building Social Leadership

    1. 1. Building Social LeadershipLASHRM Conference – Baton Rouge April 8th and 9th 2013 By Doug Shaw
    2. 2. Today is less about the tools…
    3. 3. …more aboutthe culture
    4. 4. ‘What’s wrong with @ anyway?I’m too busy to do this any other way.’Source: Profs. Justin Kruger of New York University andNicholas Epley of the University of Chicago
    5. 5. Authenticity:Bringing the real you to workAligning what you say and what you do builds trust
    6. 6. Vulnerability:Being the real you at workAcknowledging:DiversityInclusion
    7. 7. Balance and Flow• Lack of Focus on the present• Balance takes a huge amount of energy• Flow aids presence, feels less stressful• Illusion of Control – how hard we fight against what we cannot change• Go with the flow
    8. 8. The PrisonerBack to back meetings andNo breaks = bad decision makingDon’t be a prisoner at work
    9. 9. Simplicity:Enabling your best workHow much of your complexity isSelf-inflicted?
    10. 10. Transparency:Understand whyStart from full disclosureand work backBring the outside in
    11. 11. Collective Conversations – Make Work BetterYour views matterInvolvementDiverse
    12. 12. The Trust Overlap What What You You Say DoWhen what you say and what you dooverlap, you get trust. And that’s cool.When they don’t, you get trouble. Andthat’s what you deserve.
    13. 13. Further Reading
    14. 14. Contact Me: +447736 518066 Web:http://stopdoingdumbthingstocustomers.com Twitter http://twitter.com/dougshaw1 LinkedIn uk.linkedin.com/in/dougshaw1 Facebook http://www.facebook.com/shawdoug @ doug.shaw@wgalimited.com
    15. 15. Photo CreditsPetri Dishes http://www.flickr.com/photos/pnnl/3636396892/Russian Dolls http://www.flickr.com/photos/mrlerone/3510863467/Vulnerable http://www.flickr.com/photos/pinkcotton/3477692376/River: http://www.flickr.com/photos/bescheiden/3184954200/Rulebook http://www.flickr.com/photos/lyngraft/5874905800/Cloudless Sky http://www.flickr.com/photos/allanrojas/311157831/

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