Collab and-settlement-sector

318 views
284 views

Published on

Presentation to the Ontario Council of Agencies Serving Immigrants (OCASI) on collaboration and capacity-building in the settlement sector of Ontario

Published in: Technology, Education
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
318
On SlideShare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
4
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide
  • Collaboration in the Settlement SectorOf Ontario
  • Challenge: Building capacityShort-Termbe current and accurate about collaborative innovations in Government;Medium-termIncrease capacity across the Government in my areaLong-termImplement a sustainable model for my division and across government
  • Right now federal public servants are organising free 200-300 person events for each other, for free at very high value.
  • Insight to building capacityNetwork the practitioners, experts and interested people;Support & encourage communication and knowledge-exchange;Capture the information, share it;Foster collaboration on common challenges;Take chances, be transparent, share the coordination.
  • It is prohibitive for members to connect with each other
  • Basically prohibitive stuff for settlement agencies to do!
  • Basically prohibitive stuff for settlement agencies to do!It is so important to be involved with OCASI, I want to know everything about them and what they offer, because it makes me a better settlement worker by:improving my work (quality of service)saving me time (efficiency of delivery);keeps me up-to-date of current issues, challenges (resilience);
  • Insight:knowledge, practices, solutions;emerging issues, problems, challenges;knowledge gaps across the sector;Solicit feedback on:Information productsLearning materials and coursesDemonstrable increases in engagement and capacityAdvocacy/consultative insight on specific issuesMore?These are runoffs that are valuable from my work. The more valuable they are for you, the more valuable they are for me to get.I need these. How?
  • Insight:knowledge, practices, solutions;emerging issues, problems, challenges;knowledge gaps across the sector;Solicit feedback on:Information productsLearning materials and coursesDemonstrable increases in engagement and capacityAdvocacy/consultative insight on specific issuesMore?These are runoffs that are valuable from my work. The more valuable they are for you, the more valuable they are for me to get.I need these. How?
  • The tools and knowledge base to support an engaged community with points of interactionOtherwise: nothing but a website.
  • The tools and knowledge base to support an engaged community with points of interactionOtherwise: nothing but a website.
  • I didn’t want to finish the discussion without mentioning something about the online tools processWikis
  • Scoping the aims <- Where I am nowIdentifying, providing the toolsCreate community of sharingEngaging stakeholdersCollaborate, Share information, knowledge, identify gapsSupport communityReflect, fix, repeat;At each one of these points, I would use online collaobrative tools to supplement our in-person engagements.The line is blurred
  • Not replacing other engagements
  • This works for other engagements, but not capacity building.
  • This works for other engagements, but not capacity building.
  • Being prescriptive, directional, authoritative
  • Not replacing other engagements
  • Not only for the Settlement Sector, but OCASI tooTap into a community of experts, practitionersStay current on issues, concerns, best practicesFacilitates collection of Best Practices and sharing of knowledgeResilience for the sectorOthers?
  • And more...Pitch to targeted participants:
  • And more...Pitch to targeted participants:
  • Resource site (AtWork.Settlement.Org)Resource website (under SettlementWorkers.Org)Information SharingIntegrate a wiki for information sharing & collaborationEngage partnersInformation sharing among partners (member agencies, settlement workers, government, research partners, etc.)Culture changePresentations, discussions, support for info sharing & discussionProvide information…
  • Collab and-settlement-sector

    1. 1. Collaboration in the Settlement Sector<br />Of Ontario<br />Douglas.Bastien@OCASI.org<br />June 2011<br />
    2. 2. Discussion Outline<br />Why collaborate<br />How to collaborate<br />Tool selection<br />Tools comparison<br />
    3. 3. Topic<br />Capacity: Interaction, Community, Online Tools<br />Capacity supports<br />Community<br />People, knowledge<br />Interaction<br />Conferences, Learning events<br />Online Tools (ie: Web 2.0)<br />Collaborative tools<br />Social Media<br />
    4. 4. Collaborating & learning<br />from each other<br />
    5. 5. Be the change, support it among others<br />
    6. 6. Community building<br />high value information sharing<br />
    7. 7. Capacity Building<br />communicate, share, coordinate, network, <br />Information, knowledge,<br />Transparently, openly<br />
    8. 8. Rationales<br />
    9. 9. Role of OCASI in Sector Capacity Development<br />OCASI has a value-added role of bringing members together<br />It is prohibitive for workers to connect with each other.<br />
    10. 10. Collaboration: helps OCASI fulfill its mandate<br />Best Practices & Information-Sharing:<br />Sharing common information<br />Getting Best Practices<br />Being a fly-on the wall to interactions<br />Encourage participation & information-sharing:<br /><ul><li>Provide the tools;
    11. 11. Opportunity to improve materials & products;
    12. 12. Incentives, recognition, referrals;</li></ul>Result: Increased capacity in the sector.<br />
    13. 13. Role of Capacity<br />Enhance the organizational and service capacities of <br />members and<br />relevant professional development activities;<br />Innovation: <br />Outreach and promotion strategies; <br />enhance sector usage <br />enhance awareness of <br />new tools, <br />methodologies, <br />service model<br />professional development opportunities.<br />Building collaboration and sharing of resources and information in the sector.<br />
    14. 14. Capacity-building summarised<br />Target outcome:<br />“I want to be involved with OCASI”<br />
    15. 15. Valuable resources for us from the sector<br />Insight/Knowledge/Information<br />Feedback<br />Engagement<br />More<br />
    16. 16. Valuable outputs from us to the sector<br /><ul><li>Know-how
    17. 17. Coordination
    18. 18. Collaboration
    19. 19. Skills-building/PD
    20. 20. Networking
    21. 21. Value
    22. 22. etc…</li></li></ul><li>My Role/Our role: To Facilitate<br />Sharing<br />Learning<br />
    23. 23. My Role/Our role: To Promote<br />Community*<br />* within the sector<br />Collaboration<br />
    24. 24. Online Capacity Development Strategy<br />
    25. 25. Online Capacity Development<br />Strategy components:<br />People / Community<br />Tool / Knowledge Base<br />Interaction / Events<br />
    26. 26. Strategy: 3 gears<br />
    27. 27. Online presence<br />
    28. 28. Online presence<br />(link with IM/IT)<br />
    29. 29. Value exchange<br /><ul><li>Tools
    30. 30. Tools
    31. 31. Tools
    32. 32. Capacity development activities</li></li></ul><li>About the tool/toolset<br />
    33. 33. Engagement / Tool / Technology<br />Purpose<br />Tool<br />Technology<br />Tool<br />Technology<br />Our discussion<br />My job with<br />IT/New Media<br />IT/New Media (Dave)<br />
    34. 34. How?<br />Scoping the aims <- Where I am nowIdentifying, providing the tools<br />Create community of sharing<br />Engaging stakeholdersCollaborate, Share information, knowledge, identify gaps<br />Support community<br />Reflect, fix, repeat;<br />
    35. 35. Community <br />Formation<br />
    36. 36. Community building approaches<br />Social, informal<br />(like this)<br />Roles, formal<br />(committee approach)<br />(not this)<br />
    37. 37. Approach: Where I see us<br />Capacity fosters networking, creating valuable connections with and among members <br />(like this)<br />
    38. 38. View: Hierarchy <br />Capacity/OCASI is at the top, rest at the bottom<br />(not this)<br />
    39. 39. View: Policy & Advocacy<br />(not this)<br />Board, Members<br />
    40. 40. Approach: Center of the sector<br />(not this)<br />Capacity/OCASI is at the center of the network<br />
    41. 41. Approach: summary<br />(not these)<br />(like this)<br />
    42. 42. (again) Approach: Where I see us<br />OCASI fosters networking, creating valuable connections with and among members <br />(like this)<br />
    43. 43. Towards Value-based Engagement:<br />YES: <br />Open, Self-selected<br />Informal, value-added, <br />“organic”, <br />NO:<br />Clear roles, heads,<br />responsibilities, <br />The community is flexible, anyone can lead, discussions are open, self-organised, participation is voluntary.<br />We help coordinate, add value.<br />
    44. 44. Benefits of community-supported capacity<br />Supportive community<br />Better responsiveness<br />Access to practitioners<br />Stay current on issues<br />
    45. 45. Pitch for collaboration / Capacity development<br />Why:<br />reinvent the wheel and<br />face challenges alone?<br />
    46. 46. Pitch for collaboration / Capacity development<br />When:<br />we can share what we know already<br /><ul><li> and collaborate on common problems</li></li></ul><li>Topic - repeat<br />Capacity: Interaction, Community, Online Tools<br />Capacity supports<br />Community<br />People, knowledge<br />Interaction<br />Conferences, Learning events<br />Online Tools (ie: Web 2.0)<br />Collaborative tools<br />Social Media<br />
    47. 47. Next steps (short-term)<br />Resource site <br />AtWork.Settlement.org |<br />Information Sharing Wiki<br />Community-forming/supporting event<br />
    48. 48. Next steps (medium-term)<br />Foster links with other groups in OCASI<br />Knowledge-sharing events<br />Collaborative Information Gathering<br />
    49. 49. Next steps (medium-term)<br />Foster links with other groups in OCASI<br />Knowledge-sharing events<br />Collaborative Information Gathering<br />
    50. 50. Tech! Types of engagement<br />
    51. 51. Tech! Types of engagement<br />
    52. 52. Tech! Types of engagement<br />
    53. 53. Tech! Types of engagement<br />
    54. 54. Tech! Types of engagement<br />
    55. 55. Tech tools – Current use<br />*<br />
    56. 56. Tech tools – Potential use<br />
    57. 57. Tech tools – Current use<br />*<br />
    58. 58. Questions/Discussion<br /><ul><li>Tools outline document
    59. 59. http://atwork.settlementtech.org/</li></li></ul><li>Thank you!<br />Contact me:<br />DBastien@ocasi.org<br />@DBast (twitter)<br />

    ×