Your SlideShare is downloading. ×
0
How to make surveys better
How to make surveys better
How to make surveys better
How to make surveys better
How to make surveys better
How to make surveys better
How to make surveys better
How to make surveys better
How to make surveys better
How to make surveys better
How to make surveys better
How to make surveys better
How to make surveys better
How to make surveys better
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

How to make surveys better

414

Published on

Change course now http://dougdevitre.com/sa …

Change course now http://dougdevitre.com/sa
How to Make Surveys Better
By @DougDevitre
Do you measure how people feel or what they implement as a result?
Most measure subjective feelings rather than results.
Actual Questions
This is why most surveys don’t improve the attendees’ condition.
How would you rate the presentation?
1 – Poor
2 – Fair
3 – Good
4 – Very good
5 – Excellent
Was the presenter well organized?
1 – Poor
2 – Fair
3 – Good
4 – Very good
5 – Excellent
Was the program useful?
1 – Poor
2 – Fair
3 – Good
4 – Very good
5 – Excellent
How would you rate the facility?
1 – Poor
2 – Fair
3 – Good
4 – Very good
5 – Excellent
Was the speaker excited?
1 – Poor
2 – Fair
3 – Good
4 – Very good
5 – Excellent
Better Questions
How to measure performance from education sessions.
Which learning objective had the most impact?
Increasing revenue by __________.
Increasing customer satisfaction by _____.
Decreasing customer attrition by _______.
Increasing productivity from ____________.
None of the above.
How much X helped you get Y?
0
500
1,000
1,000 +
Would you refer others to attend?
No, it was a waste of time.
Yes, it was ok but I didn’t implement.
Yes, if you want some entertainment.
Yes, it helped me improve my business.
Other _______________
What would be the one thing you would improve next time?
The magic question that encompasses all the subjective issues.
How to change course
http://dougdevitre.com/sa

Published in: Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
414
On Slideshare
0
From Embeds
0
Number of Embeds
3
Actions
Shares
0
Downloads
1
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. How to MakeSurveys BetterBy @DougDevitre
  • 2. Do you measure howpeople feel or what theyimplement as a result?Most measure subjective feelings rather than results.
  • 3. Actual QuestionsThis is why most surveys don’t improve the attendees’ condition.
  • 4. How would you rate the presentation?1 – Poor2 – Fair3 – Good4 – Very good5 – Excellent
  • 5. Was the presenter well organized?1 – Poor2 – Fair3 – Good4 – Very good5 – Excellent
  • 6. Was the program useful?1 – Poor2 – Fair3 – Good4 – Very good5 – Excellent
  • 7. How would you rate the facility?1 – Poor2 – Fair3 – Good4 – Very good5 – Excellent
  • 8. Was the speaker excited?1 – Poor2 – Fair3 – Good4 – Very good5 – Excellent
  • 9. Better QuestionsHow to measure performance from education sessions.
  • 10. Which learning objective had themost impact?A. Increasing revenue by __________.B. Increasing customer satisfaction by _____.C. Decreasing customer attrition by _______.D. Increasing productivity from ____________.E. None of the above.
  • 11. How much X helped you get Y?A. 0B. 500C. 1,000D. 1,000 +
  • 12. Would you refer others to attend? No, it was a waste of time. Yes, it was ok but I didn’t implement. Yes, if you want some entertainment. Yes, it helped me improve my business. Other _______________
  • 13. What would be the onething you would improvenext time?The magic question that encompasses all the subjective issues.
  • 14. How to change coursehttp://dougdevitre.com/sa

×