DOT Doctor Professional Presentation


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Meet the DOT Doctor; Andrea Sitler, PhD

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DOT Doctor Professional Presentation

  2. 2. WHO IS ANDREA SITLER? 3rd generation Transportation Professional with focus in Safety and Logistics. Over 2 decades of experience in the field. CDL-A with full endorsements and over-the-road experience. Former small fleet owner and transportation company President. Global Safety and Logistics consultant / PM for past decade. Multi-mode transportation experience. Safety compliance champion. Summa Cum Laude graduate Founding BS Information System Management, Logistics and Partner of Environmental Management The DOT MS Environmental Management Doctor DS Global Business Management ( Berkshire University University of MD
  3. 3. INTRODUCTION OF ANDREA SITLER I believe that giving back to the community is important therefore I am a Girl Scout alumnus and volunteer with One of my four degrees is in the GS of NE TX as well as a children’s Information System Management. charity organization in Ft Worth. In Excel is my top skill but I am well 2007, I began the DOT Help Group as a versed in various TMS/WMS systems, I am a 3rd generation transportation e-log softwares and e-dispatch systems professional, CDL-A holder and way to help new drivers and educate the public in general on trucking safety. as well as their varying platforms such published author. Since obtaining my This group now has over 3000 members. as the newly introduced Android apps PhD, I have made it a personal goal to for incorporation with the onboard publish at least twice a year. My career Qualcomm system. path has focused on driver safety and operational efficiency. My skills have allowed me to chart a growth path for BPAC that led to an 800% increase in revenue in 5 years while championing a Safety First culture which reduced I had the opportunity to liaison with accidents and incidents by over 50%, DOT, EPA and other regulatory reduced claims by 85%, Maintenance officials while working in our Nation’s costs by 10% and slashed insurance Capital. This gained my companypremiums. Building upon those skills, I creditability and afforded us an repeated the success for global clients umbrella of protection when our ownsaving them up to $.25B. My teams and I drivers were a party to unfortunate taught our clients how to protect their accidents. A long term client in the DOT status, become or remain Atlanta area was able to benefit from compliant, establish a healthy safety these as well as local contacts gained program and improve their SAFER and while I was serving as their GM and CSA scores. We created a path to ISO Safety advisor. This also afforded me certification for our clients and watched the opportunity to serve on the as their customer base grew from these GAMTA Safety Council as well as the new measures. Transportation Committee for the local Chamber of Commerce. In conclusion, I look forward to being able to repeat these successes and foster more local contacts at my next position. I hope to be able to leverage my skills, interests and vast experiences to the betterment of the corporation of my new employer.
  4. 4. SEASONED GLOBAL TRANSPORTATION PROFESSIONALMultifaceted executive with decades of experience, highly profitable business plans for expansion andniche marketing. Safety minded with solid logistics background in a myriad of fields within thetransportation industry. Seasoned in executing in-depth analysis, corporate alignments, changechampion and proactive “outside the box” solutions. Focused on business growth and developmentwith a reputation of establishing excellent customer service, client recommendation and customerretention. Skilled in budget management and complete P&L functions. Proven track record ofresource optimization, leadership skills, mentoring and exceeding corporate goals. Industry ExperienceTransportation, common carrier, air freight, expedited, hazardous material handling and hauling,drayage, warehousing and storage, distribution, aerospace, manufacturing, machinery, construction,oil field (EPA), petroleum, chemical, cryogenic, pharmaceutical, food products (FDA), medical waste,radioactive waste (NRC), real estate / land development, printing, service industry, moving (HHG)and hospitality . International / global logistics experience in Land, Air, Ocean, FLC/LCL,Brokerage, Customs and import/export regulations. Transportation ExperienceRefrigerated van / containers, CCM / temperature control, liquid and dry bulk, totes, dryvan, JIT/expedited, air freight handling and forwarding, TL/LTL, dry, FAK, food, governmentalhauling, general commodities, cement, intermodal (ocean and rail containers), FCL / LCL,electronics, high value, permitted / escorted loads (over-size / over-dimensional, heavy haul),covered wagons, flatbed and SCM.
  5. 5. Former Small Fleet Owner
  6. 6. PREVIOUS COMPANIES THE DOT DOCTORThe DOT Doctor offers nationwide service that caters to the Transportation Industry. With over a century of combined experience and expertise you can feel comfortable and confident that your regulatory matters are being handled professionally, properly and timely. Federal and State regulations are very complex and constantly changing. Our experienced staff access your needs and design a custom safety management program for you. Our services are available in a number of options. Choose one service or a variety of services to keep your fleet compliant. Owner Operators and small fleets are our specialty. No company is too large or too small for The DOT Doctors services. Visit the DOT Doctor on the web at: _________________________________________________________ B.E.S.T. CONSULTINGB.E.S.T. Consulting offers global services specializing in logistics, safety and financial matters. With professionally led cross-functional global teams, we offer on-site and remote services. Your unique team of experts will custom create a focus plan to address your specific needs. System creation, software spec/updates/customizing, global logistic services, safety training, policy and procedure creation, change management implementations, organization unification, analysis, Lean Management, claims and loss prevention/detection and financial services are some of our service offerings. After an in-depth evaluation, our experienced PMs will hand select a team of experts that best fit your needs. _________________________________________________________ BPAC TRANSPORTATION SERVICES$120M company consisting of 2 terminals, 7 warehouse/DC , including a 75 dock doors & ramps/350,000 sq. ft. facility. Providing commercial, retail & residential delivery operation plus 3PL and brokerage services. Staff includes a management team and up to 140 associates + drivers and O/Os. Multiple divisional facilities include: designated DC area and service for key accounts, import/export deconsolidation, transloading, cross-docking, temperature control and secure room for FDA regulated food stuffs and pharmaceuticals. Offering local/regional/long haul and JIT deliveries as well as air freight expedited delivery services – 500+ trucks / 1800+ trailers.
  7. 7. What I Bring to the TableDOT and regulatory compliance, FDA knowledge, hazardous cargo and handling, fleet operations andsafety management expert. Unique ability to find the strengths in employees and guide them to functionto their full potential through mentoring and guidance. My hands on management style gained me therespect of upper management as well as my subordinates. Ability to create a synergy through out anorganization. Champion of “Safety First” initiatives at all levels and functions within an organization.Accomplished, logical and organized leader with outstanding history of uniting divisions and identifyingfinancial gain opportunities while providing Superior Customer Service. Proven ability to find and recoverloses. Highly analytical and versatile leader with big-picture concept for success in everyday operations.Excellent trainer with vast computer skills; exceptionally skilled in EXCEL. My skills have been honed asa top-notch manager with a strong attention to detail. My expertise has enabled me to save onunnecessary spending while fueling profits for the companies I have served. Aptly referred to as a“Subject Matter Expert”, “Fixer” and “Confidence Builder” by my teams, supervisors and clients.Exceptionally skilled communicator and negotiator with interpersonal skills and extensive experience inthe global market that have allowed me to spearheaded profitable corporate relationships while internallymentoring others for similar successes. Loyal and dedicated professional. Hard worker who is use to 70-100+ hour weeks. I am an organized self-starter with the ability to thrive in a fast-paced environment andensure tasks are completed correctly the first time.
  8. 8. Education / Certifications CERTIFICATIONS HM126-F (Haz-Mat Handling) IT certification through NCSA MS Office Expert HTML 4 Expert University of Maryland, Adelphi, MD Project Management Certification Dean’s ListSumma Cum Laude
  9. 9. Trainings and Certifications Certifications Project Manager, Hazardous-Material Handling / Transport & Storage, HM126-F, IT certification through NCSA: HTML, XP Office Expert, Computer Technician, HTML 4.0 Expert, Certified Logistics Professional and Certified Safety Professional ______________________________________________________________________ Trainings Smith System, HAZ-WOPPER, MCSE+I, MSCE 2000, A+, Network+. DBA, Hazmat, Six Sigma White Belt, OSHA training, EPA training, DOT training, Leadership Training, Communication/Speech Training MD Leadership Workshop, Gifted and Talented program, Logic classes Concurrent enrolment at U.S. Naval Academy, John Hopkins UniversityUniversity of MD – Baltimore County and BPHS with focus in advanced mathematics, analysis and cryptology Legal Studies and various other class / certification courses.
  10. 10. SpecializationsLogistics * Operations Management * Negotiations* Safety * Regulatory Compliance * CDL-A(TX) Trainer* Team Leadership and Motivation * Environmental * Hazmat * DOT * OSHA * EPA * Analyst * Global Business Management * Import / Export * 3PL * Multi-location Management * CSA *Warehousing & Distribution * Geography * Freight Auditing
  11. 11. Selected Achievements Accident and incident prevention / reduction by 50% Reduce driver turnover to <10% per annum. Created driver training programs increasing safety stats by up to 200% Lean management implementation for budget reductions up to 50% Equipment optimization (>50% increase) Maintenance cost reduction by 10% Transportation cost reduction (45%) Global product relocation and transportation cost reductions in excess of $1m / annual Global product availability matrix designed and system creation ISO Certification Process for multiple companies Business Development and Expansion (over 800% increase in annual revenue within 5 years) Claims reduction up to 85%
  12. 12. BPAC Transportation Achievements•Interface with clients, negotiated contracts, created and implemented business development plans,resulting in growth of global business in excess of $120MM.•Responsible party to all Regulatory Commissions. Established relationships with EPA and local hazmatresponse teams in MD, DC, VA region ensuring fair practice and quick response to spill and recoveryprocedures.•Expanded import / export lanes due to new NAFTA agreement through international relationships withother freight forwarders as well as other global lanes•Establish policies and procedures to place BPAC on ISO certification track.•Installed a computer network and automated BPAC allowing for global growth through improvedcommunications and tracking. Interfaced with clients, negotiated contracts, created and implementedbusiness development plans, resulting in growth of global business from $150k to an excess of $120MM.•Reduced BPAC’s freight claims (loss prevention) by 85% through reporting and better tracking methodsincluding root cause analysis.•Improved safety programs through further employee training, heightened safety awareness and awardsprograms. Results: 10% reduction in 1st year of safety related issues; netted >50% reduction in safetyrelated issues overall (e.g. Workers Comp. claims, warehouse incidents, road accidents and insurancerate reductions) Awards & Accolades Customer Service Awards, Employee of the Month, Employee of the Year
  13. 13. B.E.S.T. Consulting Achievements•Co-establish and serve on safety review / accident investigation panel (P&R). Result 30% reduction inaccidents and incidents.•Establish US DOT compliance and training for several small trucking companies resulting in areduction of accidents / incidents, raised safety ratings, reduced insurance premiums, reduced logbook issues / fines and safer drivers.•Cut Northrop Grumman’s F-14 budget by 50% (.25 Billion saved) through discovery of deficiencies andexcessive expenditures. Reduced government contractual suspense billing to its lowest ever.•BTU – set up fleet maintenance program including computer tracking with db import for improvedfleet management and tracking resulting in reduced downtime, optimized equipment usage and a 10%reduction in the maintenance budget.•Relocation of over 85% of a global fleet from a stock pile, non-profit area to areas of high revenue,developed a trucking matrix resulting in >10% reduction of trucking costs. Improved equipmentoptimization: .87 to 1.32 trips per month. Realized savings >$1m.•Document and establish procedures and polices to qualify companies for ISO certification. Onecompany was moved out of the red through a >30% increase in traffic lanes due to certification.•Establish the whiteboard for tracking DSL failures during the roll out of the Verizon Business DSLdivision. This allowed for the analyzing of failures reducing DSL failure by 50%.•Business Turnarounds – transform non-profit generating companies into profitable companies throughmy business visions.•Freight auditing for massive rate reductions cutting trucking costs by up to 45%•Chosen as conference speaker / trainer re: transportation safety and log book training•Expert Witness testimony including testimony before Congress•Published author of numerous papers in regards to the Transportation Industry
  14. 14. The DOT Doctor Achievements•Establish/improve US DOT compliance and training for several trucking companies resulting in areduction of accidents / incidents, passing of DOT audits, raised safety ratings, increase safetyawareness, reduce insurance premiums, reduce log book issues / fines and safer drivers.•Train the trainers for creation of new/improved safety departments at various companies.•Authored 300+ page HSE manual for fracing company address driver, office, equipment and oil fieldhazards. Included conveyor belt safety, confined space, road safety, off road safety, ergonomics,hydrogen sulphide gas (H2S) detection and a hazmat handling guide.•Established a brokerage firm in Dallas for one client. Launch a successful start-up and thriving firstyear operation. Revenues vs. costs are in the black.•Evolved a paper dependent drayage corporation into a semi-paperless enterprise. Active in theelectronic transformation that introduced a paperless dispatch system. Championed the acceptance ofchange at the driver level. Salvaged a key account ($300k+/annually) and increased the businesscontract. Gained new accounts on a monthly basis while preserving and increasing current businessrelationships. Restructured the Dallas office. Performed office and driver “clean up”. Recruitmentand re-staffing. Revitalized the Dallas operation base. Named “best drayman ever” by Key Account.•Published author of numerous papers in regards to the Transportation Industry.•Created a new company, wrote business plan, gained clients, implemented marketing strategies, grewbusiness over the past 4 years from start up to .5M business and readied business for re-sale.
  15. 15. Computer SkillsHighly experienced and certified in various computer applications and softwares / hardwares. New System Installs & Networking Troubleshooting, Diagnostics & Repair Imagining (Ghost/Ghost walker) Upgrading Systems and Software Preparing Systems for Sale or Salvage Recovery Maintenance Taught Software / Hardware Installation of Hardware / Software Remote Access / VPN FTP of Files Intranet / Internet Server Management (Network, Developer, Production) Help Desk (technical support) Business DSL Support TCP/IP Web Site Design, Development & Testing Web Site Management HTML, Java, SQL, C+/C++, .asp, Cold Fusion, Visual Basics Multiple System Support System Administration (3.x, 95, 98, NT, XP, 2000, Vista, Win 7) MCSE+I, MCSE 2000, A+, Network+, DBA System Relocations Virus Management & Prevention Video Conferencing & Training
  16. 16. HARDWARE/SOFTWARE PROFICIENCY IBM and MAC Compatible Platforms Main Frames, Workstations, Laptops Palm Pilots / PDAs, Smart Phones/Blackberry Brother & IBM Word Processor w/TX pk 3 MS Home and Office Suite (95-2010) MS Windows (3.x, 95, 98, 2000, XP, NT, Vista, W7) NEC Software Collection Lotus 123 MS Mail, Messenger, Skype, Outlook and Exchange Netscape Explorer, Netscape AOL and other online services DOS 3.0 and up Lawson SAP Express Maintenance Professional Editor 32 / Visio Technical Win Zip E-Stamp Savi AS400 Axom Hummingbird Turbo Tax, Quicken, Quick Books, MS Money, Peachtree Qualcomm / Road Ranger Window and Android Applications Oasis / Remedy / BABSC Help Desk Ticketing SystemsWeb Studio, Adobe, PhotoShop, Cannon Creative, custom software packages, proprietary software, and other graphic arts software
  17. 17. Professional Awards Listed on Madison’s Who’s Who Customer Service Awards Employee of the Month(23x) Employee of the Year(7x) Boss of the Year(5x) Employee of the Decade(90s) Most Travelled(10x)Best (most productive) Team(12x)Most Productive Team Leader (5x) Highest Achieving Team(7x) Accident / Incident Free(12x)
  18. 18. Scholastic & Social Awards Perfect Attendance (8x) Science Contests(4x) School Service Award(4x) Citizen of the Year 1976 Honor Roll / Deans List (entire academic career) Most Accomplished(3x) Distinguished Photographer Award2006 & 2007 Editors Choice Editors Choice Published Photographer Award 5X Oratorical Contest Winner Lettered in Cross Country State Champion Basketball Team (3x) Worlds Greatest Grandmother
  19. 19. Publications(2012) Chassis Tire Responsibility: The Heated Issue(2011) Improving Safety in the Workplace with a Focus on the Trucking Industry-Safety First: When Saving Dollars Makes Sense(2010) Debunking CSA 2010(2010) Supply Chain Management of the Nuclear Energy Industry.(2010) Owner-Operator Prospectus: Saving Dollars on Initial Equipment Outlay asa Start-up Company(2010) Virtual Meetings in a Globalized Marketplace.(2010) Crossfire Communications Increased Productivity and Strengthens a ProjectTeam(2010) The Drivers Daily Log Book(2009) Ethics of Internet Commerce Conducting Business in Second Life(2009) Yucca Mountain: Radiation Risk or Secured Graveyard(2009) Improving Intermodal Container Safety: A Global Study of Container andChassis Usage(2008) Reducing Claims and Increasing Tips: A Movers Guide to ImprovedCustomer Service(2008) Safe Loading (.ppt presentation and training session)(2007) Container Tracking System Development and Implementation
  20. 20. Papers Authored(2004) TEA 21(2004) Department of Transportation Hours of Service Laws NeedsAdequate Revision (Slated to be published in Transport Topics and referenced in testimony before Congress)(2004) Preparing for Global Warming(2004) Yucca Mountain(2006) Nuclear Regulatory Commission and the Nuclear Waste PolicyAct of 1982: Establishing Yucca Mountain as Americas Nuclear WasteDump Site(2005) Plutonium: Energy Source or Death Source [Kindle Edition]. B001O5BUUO. AmazonDigital Services More papers available at:
  21. 21. Analyzing, Auditing and Performance MeasuringSelf designed series of linked workbooks and system that allowed visibility by division for loads hauled vs. cost, damage percentage and other factors. Information pulled from multiple sources for compilation. Received highly by my client. Provided micro level info not previously available.
  22. 22. Clubs and AssociationsSociety of Industry Leaders, Transportation Club of Dallas/Ft. Worth, Council of SupplyChain Management Professionals, Women in Logistics, Women in Supply ChainManagement, BAIC, Toastmasters International, Dr. Who Fan Club, American Society ofWomen Accountants, Margarita Society of Ft. Worth, Environmental Defense Fund,Sierra Club, Native American Rights Foundation, Children Safety Awareness, GreenPeace, WLDF, NALF, OOIDA, TVC, IATA, LIPF, ExecuNet, Speak French in Plano, Hazmat101 List, Dangerous Goods Group Discussions, DFW Chemists, American ChemistryCouncil, Safety News Group, Parrotthead Groups, GS of NETX, GS Alumni and Founderof DOT Help Group.Former member of: ATA, MMTA IATA, GMTA Safety Council, Chamber of CommerceTransportation and Governmental Committees, Team Captain for Girls ChampionshipBasketball Team, BPHS Cross-Country Team, BPES Tennis Team, BPES Track Team, SGA(Class President+), CRASC (Secretary), MASC (Treasurer), Junior Achievement, GirlScouts (Junior – Senior), Model Legislature, Model UN and Local Softball Team Pitcher.Service on several advisory / consulting panels for the transportation, safety, hazmatand logistics industries where I act as advisor and advocate for the accused driver,transportation company, transportation industry and/or its member companies onfederal, state and international transportation management issues, focusing onCongressional lobbying, expert witness testimony, state and regional governmentaffairs and Green /Sustainable initiatives.
  23. 23. ACTION PLAN 30 Day (Learning) 60 - 90 Day (Initiation / Action) 6 Months (Review / Revise) Review progress on "action plan" and revise as needed Visit the offsite locations. Meet with the onsiteMeet the team including the creation of updated training programs and management and teams. Discuss onsite issues. refresher courses for drivers and staff. Access self and team needs re: training sessions andFamiliarize myself with Co Policy and Procedures View/inspect some of our equipment propose appropriate sessions for any delinquencies Talk with some drivers and hear their views on theLearn my Supervisors preferred methods of communication operations and safety program. Incorporate their ideas into Visit with Supervisors for their critique on the action planand management stylings the action plan. Discuss our current “alert” system (e.g. weather, road closures, major accidents, refinery leaks) Make sure a message system is in place to communicate with drivers either via monthly safety meetings, in cabFamiliarize myself with the Co, department/divisions and its Review DQ files and other documents for accuracy and be video, Android apps, newsletters or QUALCOMM messages.workings along with an understanding of the current sure they are all current. What is the "reminder" plan for This would be time to remind drivers of the hazards ofpolicies and vision in place. when drivers DOT physicals, licenses and so forth are due? summer driving (e.g. tourists, road construction) Review and analyze stats beginning baseline forReview CSA and other public stats Work with team to take “OUR” Message to the field improvements and ensure information is current in CSA database Incorporate Pre-Trip inspection retraining into plan to help Review safety rewards program and drivers banquet. HowLearn any software that is new to me through hands-on, reduce OOS rate due to failed vehicle inspections. can it be improved/more attractive to the drivers? Do weone on one training and/or courses Incorporate reward system for performing a through pre- give ATA pins? Why or why not? trip (e.g. "finding" a hidden gift card) Determine/review root cause of accidents/incidents and create a section in the plan to aid in accident/incident Continue developing team members. Choose one or two toLearn how to best communicate with other team members reductions (i.e. additional training, GOAL stickers on mirrors mentor and develop their capabilities to assume my roleand what inspires them to excel [if not in place], 3-pt hold when exiting training/sticker, enabling self to be promotable when opportunity arises. reward for Zero accidents) Review with Supervisors plans for future and new methods of incorporating safety and operational efficiency into theVisit with HR and Legal to understand their needs and Learn more about the items and innovations that set this organization (e.g. workplace safety drive through out office,concerns re: my department company apart. warehouses, DCs, stores, etc… GOAL - lower insurance premiums overall due to reduction of accidents on and off the job, equipment utilization rates) View w financial targets/budgets and ensure we are onCreate an begin execution on a cross-functional action plan Assist with technical updates that affect my department. trackBegin to establish my team and me as the Champion of our Review store site procedures and ensure documentation. Fulfillment of personal goal: Time to publish again.area of specialization for the company Arrange to attend the appropriate industry meetings and/orObtain an understanding of the departments budget and Discuss membership(s) to appropriate industry groups as conferences and ask to attend ATA, TMTA meetings alongbudgeting process for this company are deemed worthy from past 6 months of interaction with current rep(s)
  24. 24. Global Organization Experience & Communication with non-Native English SpeakersAs a global consultant, I have had the privilege of working inside many organizations throughout my career. This allowed for the observation of various cultures, both professionally and socially, in numerous organizations.European workplaces have adapted the “employee buy-in” philosophy long before it became popular here in the states. In essence, it is a mixture of emotional intelligence with thought leadership just wrapped in a tidy bow. * Global areas worked. Gray – influenced/oversight w/limited travel. Red – worked / resided in county.
  25. 25. Languages English (American) English (British) French (Canadian) French (France) Spanish (Mexican) Spanish (South American) Spanish (Castilian / Spain) Studied but limited proficiencyKorean, Portuguese, Germany, Yiddish, Russian, Italian, Swedish, Dutch and Greek Several Native American Languages to include: Cherokee, Iroquois, Lakota Sioux and Navaho
  26. 26. References WHITE DOVE ART 200 Wise Avenue Dundalk, MD 21221 August 13, 2004 To Whom It May Concern: Andrea Sitler was brought in as a consultant to handle our logistics needs. She showed us how to choose the most cost effective method of packaging and delivery while still meeting the needs of our customers. Added value services such as uncrating and installation was written into the contracts of our transportation providers. Crating services for returns, repairs, etc... were also negotiated. Andrea designed a trucking matrix that we could easily update. This matrix provided us with the average cost for a shipment. It was set up by lane, speed of service required, season and various other factors that contributed to our daily work flow. There was an addendum for value services. We were educated on the difference between dimensional and weight based services. Several contracts with carriers were negotiated and Andrea was available for future assistance, should it be desired, for negotiation with other carriers or to supply us with contacts to additional carriers. We called upon her several times. We are very pleased with her services. She helped our young business off to a solid start. I am pleased to recommend her services to anyone in need of logistics advice. With Fond Regards, Charlene BellosoMore References:
  27. 27. ReferencesMore References: RRE became BEST Consulting which partnered with QE for international standing. BPAC’s 3PL accounts were the seed accounts that begot the Logistics and Safety Division of BEST Consulting.
  28. 28. Client References View online at
  29. 29. Former Client Sampling
  30. 30. Where O n the Web Am I?
  31. 31. Cover LetterPossession of xenophobia will not be found here for I am no stranger to world travel and negotiations. Assimilationto the myriad of cultures “tout le monde” has been a part of my normal day to day for as long as I can recall.Through flexibility combined with my strong communication, writing and presentation skills; I have gained theability to interact with and influence all levels within an organization including the ability to partner effectively withoutside suppliers, consultants and internal stakeholders. Being confident and self‐directed with an entrepreneurialspirit, I have the ability to work well autonomously and also as part of a team. Balancing strategic, detail orientedmindset against my creative abilities allows me to dream while keeping my feet firmly planted thus producinginnovative solutions.As an intellectually precocious youth especially gifted in the math and science fields; I was chosen to partake invarious experimental class settings. From grade two, I studied logic and analyzation. In what was considered myseventh grade year, after passing the SATs, I was selected to further my mathematical studies through a specializedprogram at John Hopkins University. The next year, I was invited to the Naval Academy where sciences, cryptologyand other advanced studies were added to my curriculum. By my tenth grade year, I was a full time student at theUniversity of Maryland. International travels lead to my acceptance at Berkshire University in London where Iconcluded my degrees with a DS in Global Business Management.Not to sound ostentatious but this bellwether executive possesses in excess of twenty years in the transportationindustry with Multimodal experience in a broad range of Industries: petroleum, chemical, oil field, cryogenic,hazmat including medical and high level radioactive waste, CCM / temperature control, liquid and dry bulk,JIT/expedited, air freight, TL/LTL, dry, FAK, food stuff (FDA regulated), general commodities, cement,intermodal, electronics, high value, over‐size / heavy haul and flatbed. International / global logistics experience inLand, Air, Ocean, FLC/LCL, Brokerage, Customs and import/export regulations.Clients have referred to me as a “dues ex machine” due to my unique ability to solve any of their problems nomatter how futile the situation may have appeared. Proven US DOT, regulatory compliance, hazardous cargohandling and storage, fleet operations and safety management expert possessing a unique ability to find thestrengths in employees and guide them to function to their full potential through “hands on” management style. Myhands on management style gained me the respect of upper management as well as my subordinates. My writtenworks have referenced and shared in the transportation community. The publication of varying works has furtheredproved my standing as a leading industry professional.
  32. 32. Dynamic safety and operational multi-location management professional with over two decades of experience. Accustomed to handling fleets of 500-2000+ power units. Experience with business image and legal process management including court testimony, testimony before Congress and court filings. Flexible and adaptable to new environments and cross-functional interactions. Extremely analytical. Versed in financial skills and understands the financial implementations of a poor decision. Highly PC literate. Champion for process and procedure improvements. Adept at identifying and correcting weaknesses, hazards and process deficiencies. Creator of custom training programs for safety improvement and driver advancement including train-the-trainer programs. Champion for safety and positive change throughout an organization. Well versed in CSA compliance, improvement and monitoring. CSA trainer. Regulatory compliance expert with experience in DOT, PUC, EPA, FMCSA, FDA, State and Local Safety Agencies, EEOC, Hazmat and OSHA. Positive relationships builder with authority figures. Comfortable working with employees at all levels within an organization. Multi-lingual trained (English, French, Spanish). CORE ACOMPLISHMENTS Business Growth and DevelopmentResume Business Development and Expansion (over 800% increase in annual revenue within 5 years) Lean Management Lean management implementation for budget reductions up to 50% Maintenance cost reduction by 10% Process Improvement Implemented process improvement plan which resulted in company savings of over $1m in one year. Created new departmental procedures manual. Assessed and designed organizational training needs. Safety Program Implementations Accident and incident prevention / reduction by up to 40% Claims reduction up to 85% Supervision Supervised multiple teams of ten members each while Sr. Global Project Manager. Handled 151 direct and indirect reports including Director level direct reports. Oversight of over 500 power units and 1800+ trailers Compliance responsibility for fleets in excess of 2000 units EDUCATION & CREDENTIALS University of Maryland, Adelphi, MD BS Information System Management Dean’s List Distinguished Graduate // Upsilon Pi Epsilon International Honor Society Member Berkshire University, London, England DS Global Business Management Online Resume Available MS Environmental Management at: BS Logistics Management / Environmental Management Distinguished Graduate; Summa Cum Laude PROFESSIONAL EXPERIENCE dot_doctor 10/2008 - Present Founding Partner The DOT Doctor, Dallas, TX 12/2002 - 9/2008 Sr. Global Project Manager B.E.S.T. Consulting, Washington, DC 4/1987 - 12/2002 General Manager/President BPAC Transportation, Baltimore, MD