#AvayaATF
March 25 – 27th, 2014 І Orlando, FL
#AvayaATF
Dormain Drewitz
@dormaindrewitz
Optimizing Application Performance...
#AvayaATF© 2014 Avaya Inc. All rights reserved.
“Our customers expect a constant, round-the-clock
service and a good end-u...
#AvayaATF© 2014 Avaya Inc. All rights reserved.
“We had low user satisfaction because we waited
for users to contact the h...
#AvayaATF© 2014 Avaya Inc. All rights reserved.
“Getting contracts approved is a time-consuming
process that involves push...
#AvayaATF
Complexity is the new reality
© 2014 Avaya Inc. All rights reserved. 5
Private cloud is
not just about
cost redu...
#AvayaATF
Location-independent computing
Turns distance and location into
a competitive advantage by
allowing IT to have t...
#AvayaATF
Riverbed’s Application Performance Platform
© 2014 Avaya Inc. All rights reserved. 7
Combines user experience, a...
#AvayaATF#AvayaATF© 2014 Avaya Inc. All rights reserved.
USER
WEB APPS SERVICESNETWORK DATABASES
#AvayaATF
Riverbed’s Application Performance Platform
© 2014 Avaya Inc. All rights reserved. 9
• Applications perform as
e...
#AvayaATF
Architecture
© 2014 Avaya Inc. All rights reserved.
Data Center
Cloud
Internet
SaaS
IaaS
Internet
MPLS
Branch
Pr...
#AvayaATF
Riverbed’s Application Performance Platform
© 2014 Avaya Inc. All rights reserved. 11
• Applications perform as
...
#AvayaATF
What makes converged infrastructure different for branch
offices?
© 2014 Avaya Inc. All rights reserved.
E C
BRA...
#AvayaATF
Riverbed’s Application Performance Platform
© 2014 Avaya Inc. All rights reserved. 13
• Applications perform as
...
#AvayaATF
Stingray and Location Independent Computing
© 2014 Avaya Inc. All rights reserved. 14
Users (Anywhere)
Internet
...
#AvayaATF
Buzzword Bingo!
© 2014 Avaya Inc. All rights reserved. 15
A communications
protocol that gives
access to the for...
#AvayaATF
Buzzword Bingo!
© 2014 Avaya Inc. All rights reserved. 16
A communications
protocol that gives
access to the for...
#AvayaATF
Buzzword Bingo!
© 2014 Avaya Inc. All rights reserved. 17
A communications
protocol that gives
access to the for...
#AvayaATF
Buzzword Bingo!
© 2014 Avaya Inc. All rights reserved. 18
A communications
protocol that gives
access to the for...
#AvayaATF
Buzzword Bingo!
© 2014 Avaya Inc. All rights reserved. 19
A communications
protocol that gives
access to the for...
#AvayaATF
Now, which ones are you trying to achieve?
© 2014 Avaya Inc. All rights reserved. 20
A communications
protocol t...
#AvayaATF
Legacy networks
© 2014 Avaya Inc. All rights reserved. 21
 Time and resource intensive; not suited for cloud
sc...
#AvayaATF
Riverbed in a programmable network
Image credit: Wikipedia, Riverbed Technology
#AvayaATF© 2014 Avaya Inc. All rights reserved. 23
“This gives us the benefit to deliver new
services to our customers wit...
#AvayaATF© 2014 Avaya Inc. All rights reserved. 24
“With the Riverbed Performance Management
solution we receive alerts be...
#AvayaATF© 2014 Avaya Inc. All rights reserved. 25
“The time spent waiting for contracts to process
has been greatly impro...
#AvayaATF#AvayaATF
More on this topic
Seven Habits of Highly
Impressive Applications
The New Applications and How
They're ...
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Optimizing Application Performance: Application Performance Within the DC and Beyond

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Presentation from the Avaya Technology Forum 2014 given by Dormain Drewitz, Director of Platform Product Marketing at Riverbed

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  • Don’t have to configure box-by-boxCan manage by policy, programmaticallyFaster time to market with new servicesAccelerates M&A integrationAdopting cloud services
  • Optimizing Application Performance: Application Performance Within the DC and Beyond

    1. 1. #AvayaATF March 25 – 27th, 2014 І Orlando, FL #AvayaATF Dormain Drewitz @dormaindrewitz Optimizing Application Performance: Application Performance Within the DC and Beyond #AvayaATF
    2. 2. #AvayaATF© 2014 Avaya Inc. All rights reserved. “Our customers expect a constant, round-the-clock service and a good end-user experience.” Application performance must be architected in – afterthoughts are too late…
    3. 3. #AvayaATF© 2014 Avaya Inc. All rights reserved. “We had low user satisfaction because we waited for users to contact the help desk when they had a phone or video problem.” Application performance requires complete visibility – users should not be canaries…
    4. 4. #AvayaATF© 2014 Avaya Inc. All rights reserved. “Getting contracts approved is a time-consuming process that involves pushing large amounts of data to our central office in Orlando... Since it wasn’t possible to duplicate our main business systems and processes in our Japanese offices, it was taking up to 30 minutes to complete the IT portion of the contracts process.” Application performance must overcome latency – the business cannot be constrained by location…
    5. 5. #AvayaATF Complexity is the new reality © 2014 Avaya Inc. All rights reserved. 5 Private cloud is not just about cost reduction. Agility will be a key benefit1 HUMAN MIDDLEWARE 1 Gartner G00238288, Five Things That Private Cloud Is Not, 3 August 2012,Thomas J. Bittman Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. MANAGEMENT VOLUME 2Ericsson white paper, “More Than 50 Billion Connected Devices,” February 2011 By 2020, 50 billion devices will be connected to wireless networks2 SDN/OpenFlow market will grow to almost $2 billion by 2016 … driven by the growing need for scalability & network programmability3 PROGRAMMABILITY 3 IDC #235074, “Technology Assessment: The Impact of OpenFlow on Data Center Network Architectures” June 2012
    6. 6. #AvayaATF Location-independent computing Turns distance and location into a competitive advantage by allowing IT to have the flexibility to host apps and data in optimal locations while ensuring flawless delivery and best user experiences • higher people productivity • better leverage of global skills/resources • radically reduced TCO
    7. 7. #AvayaATF Riverbed’s Application Performance Platform © 2014 Avaya Inc. All rights reserved. 7 Combines user experience, application, and network visibility to detect application issues before end users notice Riverbed Performance Management™ • Applications perform as expected • Data is always available when needed • Performance issues are detected and fixed before end users even notice Riverbed® Application Performance Platform™
    8. 8. #AvayaATF#AvayaATF© 2014 Avaya Inc. All rights reserved. USER WEB APPS SERVICESNETWORK DATABASES
    9. 9. #AvayaATF Riverbed’s Application Performance Platform © 2014 Avaya Inc. All rights reserved. 9 • Applications perform as expected • Data is always available when needed • Performance issues are detected and fixed before end users even notice Riverbed® Application Performance Platform™ The #1 WAN optimization for up to 100x faster applications, with up to 95% less traffic over hybrid networks Steelhead
    10. 10. #AvayaATF Architecture © 2014 Avaya Inc. All rights reserved. Data Center Cloud Internet SaaS IaaS Internet MPLS Branch Profiler + CMC + Pilot
    11. 11. #AvayaATF Riverbed’s Application Performance Platform © 2014 Avaya Inc. All rights reserved. 11 • Applications perform as expected • Data is always available when needed • Performance issues are detected and fixed before end users even notice Riverbed® Application Performance Platform™ The only branch converged infrastructure that delivers local performance while enabling data centralization, instant recovery, and lower TCO. Granite
    12. 12. #AvayaATF What makes converged infrastructure different for branch offices? © 2014 Avaya Inc. All rights reserved. E C BRANCH DATA CENTER Branch converged infrastructure (Hint: where are your users?)
    13. 13. #AvayaATF Riverbed’s Application Performance Platform © 2014 Avaya Inc. All rights reserved. 13 • Applications perform as expected • Data is always available when needed • Performance issues are detected and fixed before end users even notice Riverbed® Application Performance Platform™ The #1 virtual application delivery controller (ADC) for scalable, secure, and elastic delivery of applications Stingray
    14. 14. #AvayaATF Stingray and Location Independent Computing © 2014 Avaya Inc. All rights reserved. 14 Users (Anywhere) Internet Stingray Stingray GLB Cloud Service (DFW) App Object Data Center (SFO)Data Center (NYC)
    15. 15. #AvayaATF Buzzword Bingo! © 2014 Avaya Inc. All rights reserved. 15 A communications protocol that gives access to the forwarding plane of a network switch or router over the network. Decouples a virtual network topology from the physical network, so that upper-layer virtual services can operate as they would in a physical network The ability to manage and operate a network and network functions by software, often through application programming interfaces (APIs) Using policies to define the creation, configuration, and execution of network services, ultimately supporting dynamic scaling of those services OpenFlowSDN Network Programmability Service-chain automation
    16. 16. #AvayaATF Buzzword Bingo! © 2014 Avaya Inc. All rights reserved. 16 A communications protocol that gives access to the forwarding plane of a network switch or router over the network. Decouples a virtual network topology from the physical network, so that upper-layer virtual services can operate as they would in a physical network The ability to manage and operate a network and network functions by software, often through application programming interfaces (APIs) Using policies to define the creation, configuration, and execution of network services, ultimately supporting dynamic scaling of those services SDN Network Programmability Service-chain automation
    17. 17. #AvayaATF Buzzword Bingo! © 2014 Avaya Inc. All rights reserved. 17 A communications protocol that gives access to the forwarding plane of a network switch or router over the network. Decouples a virtual network topology from the physical network, so that upper-layer virtual services can operate as they would in a physical network The ability to manage and operate a network and network functions by software, often through application programming interfaces (APIs) Using policies to define the creation, configuration, and execution of network services, ultimately supporting dynamic scaling of those services Network Programmability Service-chain automation
    18. 18. #AvayaATF Buzzword Bingo! © 2014 Avaya Inc. All rights reserved. 18 A communications protocol that gives access to the forwarding plane of a network switch or router over the network. Decouples a virtual network topology from the physical network, so that upper-layer virtual services can operate as they would in a physical network The ability to manage and operate a network and network functions by software, often through application programming interfaces (APIs) Using policies to define the creation, configuration, and execution of network services, ultimately supporting dynamic scaling of those services Service-chain automation
    19. 19. #AvayaATF Buzzword Bingo! © 2014 Avaya Inc. All rights reserved. 19 A communications protocol that gives access to the forwarding plane of a network switch or router over the network. Decouples a virtual network topology from the physical network, so that upper-layer virtual services can operate as they would in a physical network The ability to manage and operate a network and network functions by software, often through application programming interfaces (APIs) Using policies to define the creation, configuration, and execution of network services, ultimately supporting dynamic scaling of those services
    20. 20. #AvayaATF Now, which ones are you trying to achieve? © 2014 Avaya Inc. All rights reserved. 20 A communications protocol that gives access to the forwarding plane of a network switch or router over the network. Decouples a virtual network topology from the physical network, so that upper-layer virtual services can operate as they would in a physical network The ability to manage and operate a network and network functions by software, often through application programming interfaces (APIs) Using policies to define the creation, configuration, and execution of network services, ultimately supporting dynamic scaling of those services OpenFlowSDN Network Programmability Service-chain automation
    21. 21. #AvayaATF Legacy networks © 2014 Avaya Inc. All rights reserved. 21  Time and resource intensive; not suited for cloud scale 1000 provisions per day 333 hours of effort 42 network adminsand 20 commands per changex Source: HP (modified) 20,000 commands per day 1 minute per command x
    22. 22. #AvayaATF Riverbed in a programmable network Image credit: Wikipedia, Riverbed Technology
    23. 23. #AvayaATF© 2014 Avaya Inc. All rights reserved. 23 “This gives us the benefit to deliver new services to our customers without the need for installing new hardware, developing custom software, or experiencing service interruption. Stingray really helps us with this.” – Johannes Blome, business director, Mogul Cloud Services Rapid time to market
    24. 24. #AvayaATF© 2014 Avaya Inc. All rights reserved. 24 “With the Riverbed Performance Management solution we receive alerts before issues are reported. This allows us to address problems before they affect employees. The IT Department is now perceived as proactive versus reactive.” – Stalin Guilamo, Manager of Network and Telephony Operations, The Riverside Company Proactive IT
    25. 25. #AvayaATF© 2014 Avaya Inc. All rights reserved. 25 “The time spent waiting for contracts to process has been greatly improved, which has had a huge effect on customer and employee satisfaction.” – Rich Jackson, vice president of technology operations, Hilton Grand Vacations User satisfaction
    26. 26. #AvayaATF#AvayaATF More on this topic Seven Habits of Highly Impressive Applications The New Applications and How They're Changing the Game SDN vs. OpenFlow vs. NFV vs. network programmability, etc. – A laywoman’s guide
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