Learning and Development consultancy service by Donth Yau

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  • 1. Enhancing CTI GroupProductivity levelL&D Consultancy Services 1
  • 2. Mission To cost-effectively support line departments, and the Group as a whole, to achieve targeted productivity gain, through working with line departments as strategic partners, and developing loyal, competent and productive work teams. 2
  • 3. Strategy High impact & result-oriented projects L&D initiatives & TM initiatives Partner with line departments Start with selective few Enable & facilitate teams to solve business problems / issues Promote achievement & learning 3
  • 4. L&D DriversL&D’s contribution in: building a loyal, competent and productive workforce making staff more productive and profitable in  Improved DOP  Increased contract sum  Increased HomePass 4
  • 5. Productivity Enhancement Productivity Awareness Management Team & & Work Systems Process Skills Morale 5
  • 6. L&D – What we provide Result-orientation Strategic role Commercial orientation Department specific projects Aligning departmental goals productivity targets & measures Communication/ Consultation/ involvement Preaching of Core values Productivity Awareness Management Team & & Work Process Systems Skills Team problem solving PartneringMeasurement system Alternative thinking Benchmarking Process improvement Project-team / WIT Morale Shared vision Involvement Incentives Growth 6
  • 7. Consultancy Services INo Dept. Project Project Leader Start Date End Date1 CRA Team Communication Workshop Winnie Lam Oct 08 Nov 082 CRMJ Team Building and Sales Management Donth Yau Oct 08 Dec 083 CRMK Team Building and Sales Management Donth Yau Nov 08 Jan 084 IT Balanced Scorecard Lurlee Leung Dec 08 Aug 095 IT-NOC Workflow Review and Compensation system Lurlee Leung Nov 08 Jan 096 INC-GZ Handing Complaint from OFTA Donth Yau Dec 08 Jan 097 INC-GZ Sales Management for leader and supervisors Donth Yau Dec 08 Apr 098 ND Performance Management for contractors Kevin Wong Nov 08 Sep 099 CRB Blue Ocean English Selling Team Lurlee Leung Jan 09 Mar 0910 CED/ INC E-recruitment Prototype Lurlee Leung Dec 08 May 0911 INC Blue Ocean Strategic Experiences and Stories Donth Yau Dec 08 Apr 09
  • 8. Consultancy Services IINo Dept. Project Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug 08 08 08 09 09 09 09 09 09 09 091 CRA Team Communication Workshop2 CRMJ Team Building and Sales Management3 CRMK Team Building and Sales Management4 IT Balanced Scorecard5 IT-NOC Workflow Review and Compensation system6 INC-GZ Handing Complaint from OFTA7 INC-GZ Sales Management for leader and supervisors8 ND Performance Management for contractors9 CRB Blue Ocean English Selling Team10 CED/ INC E-recruitment Prototype11 INC Blue Ocean Strategic Experiences and Stories
  • 9. Bio of Donth Yau  Over ten years of external and internal consulting experience in Human Resources, Training and technology, Donth is proficient in identifying organizational and people development needs and experienced in providing holistic and boutique solutions in corporate and talent management, team dynamics, leadership and management soft skills.  Donth holds a Master of Science degree in Strategic Email: Human Resources Management and a Postgraduatedonth.yau@gmail.com Diploma of Human Resources Management in Hong Kong Mobile (+852): Baptist University. He obtained Graduation Academic 93027186 Award 2008 and The Most Feasible Project Award 2011. He graduated from Hong Kong University of Science and Technology for the Bachelors Degree.  He is also an accredited administrator of MBTI® and Certified Behavioural Consultant of The Institute for Motivational Living, USA.