Achieving selling excellence by Donth Yau

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Achieving selling excellence by Donth Yau

  1. 1. AchievingSelling Excellence Prepared by Donth Yau Learning and Development CTI Group
  2. 2. 銷售高手 = 心法 + 招式
  3. 3. 不批評、不責備、不抱怨
  4. 4. 給予真誠的 讚賞與感謝
  5. 5. 引發他人心中的渴望
  6. 6. 真誠 地關心他人
  7. 7. 經常 微笑
  8. 8. 姓名是最悅耳的聲音
  9. 9. 聆聽,鼓勵別人多談他本人的事
  10. 10. 談論他人感興趣的話題
  11. 11. 衷心讓他人覺得他很重要
  12. 12. 用家影評具參考作用
  13. 13. 食評+具體描述
  14. 14. Credibility Statement is … • Overview of Solution • Specific Results • Similar Benefit • Transition
  15. 15. When to use Credibility Statement?• Marketing, Advertising and Written correspondence• Making appointment• Opening the Meeting• Handling Objection
  16. 16. Question Model 實況過去 將來 感受
  17. 17. Interest Area
  18. 18. Capability Statement= Solution + Primary Interest + Buying Motive
  19. 19. Q&ASession
  20. 20. Bio of Donth Yau • Over ten years of external and internal consulting experience in Human Resources, Training and technology, Donth is proficient in identifying organizational and people development needs and experienced in providing holistic and boutique solutions in corporate and talent management, team dynamics, leadership and management soft skills. • Donth holds a Master of Science degree in Strategic Human Resources Management and a PostgraduateEmail: Diploma of Human Resources Management in Hongdonth.yau@gmail.com Kong Baptist University. He obtained GraduationMobile (+852): Academic Award 2008 and The Most Feasible Project93027186 Award 2011. He graduated from Hong Kong University of Science and Technology for the Bachelors Degree. • He is also an accredited administrator of MBTI® and Certified Behavioural Consultant of The Institute for Motivational Living, USA.

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