Open Badges for Work - Making Learning Visible

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An exploration of the convergence of micro-credentials, open badges, badge passports and eportfolios for workplace human capital development. Tons of examples and ideas. Part of a series on Open …

An exploration of the convergence of micro-credentials, open badges, badge passports and eportfolios for workplace human capital development. Tons of examples and ideas. Part of a series on Open Badges for different audiences by Learning Agents. Embedded at with other resources and pages.

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  • 1. Open Badges: Visual Pathways to the Future WORKPLACE VERSION June 17, 2014 Don Presant Presentation at:
  • 2. CME Manitoba Partnerships for jobs and growth • Lean Training • Technological Innovation • Trade and export markets • Youth Careers • …AME 2015
  • 3. Digital Impact • Internet • Mobile • Social media • Personalization • Gamification – For fun – For change – For learning
  • 4. Digital Dysfunction Issues in typical resume assessment • Self-reported history • No/inappropriate guidance for candidates • Lack of standardization, alignment, validation • 6-second read • No scoring sheet, metrics, no training for assessors • Inappropriate knockout factors • ATS and keyword “SEO” resumes-for-hiring-pretty-much-everything/
  • 5. Need: Stackable Workplace Skills e.g. Health Care, Manufacturing (US) Career One Stop - US Dept of Labor
  • 6. Need for Clarity A Competency-Based Credentialing Process Making a Market for Competency-Based Credentials
  • 7. Enterprise Gamification An emerging business opportunity Rewards programs, performance management, employee onboarding, learning and development
  • 8. Digital badges and skills passports Corporate perspective
  • 9. What is an Open Badge? Leverages the “digital” • Storable – Keeping securely in online vaults, galleries • Shareable – (L)earner curating selected collections – Matching to skills requirements • Linkable – Connecting to evidence, outcomes • Stackable – Laddering, clustering, “leveling up” • “Plannable” – Goal setting, “missions”, “quests” • Fun! – but not just for kids
  • 10. What is an Open Badge? Different perspectives… TECHNICAL DESCRIPTION • A portable graphic with an embedded description and links to supporting information SUMMATIVE ASSESSMENT • A micro-credential • A discrete chunk of a modular transcript FORMATIVE ASSESSMENT • A reward for positive (prescribed) behaviour • A marker on a development path …a simple digital standard for recognizing and sharing achievements, skills and performance
  • 11. Open Badges Making learning visible • Clear progress markers – Motivating learners, supporting advisors • Flexible learning pathways – Granular, incremental, multi- source, laddered, remixable • Visual branding – Issuers and learners • Online trust system – Demonstrate skills & capabilities – Proof of performance – Backed by issuer
  • 12. Simplicity is power Simple structure: image + data
  • 13. Open Badges and Badge Passports Micro credentials - modular record of learning Richard Wyles, Totara LMS at MaharaUK12
  • 14. Open Badges An evolving ecosystem
  • 15. Workforce entry skills
  • 16. Integrated skills workflow Evaluate skills…match to employer needs…coach/teach to fill gaps …flow to hire
  • 17. Badge Pathways Mozilla Discover (Gates funding)
  • 18. Career & Technical Education (CTE) National Occupational Competency Testing Inst. (NOCTI)
  • 19. High stakes credentialing Professional Examination Service
  • 20. Pearson Acclaim (VUE) If Pearson are getting into badges.… Acclaim’s unique approach…is to work with academic institutions and high-stakes credentialing organizations to offer diplomas, certificates and other professional credentials as Open Badges.
  • 21. Badges and employers Transparent credibility
  • 22. Performance/Compliance Management (Future Vision)
  • 23. Top 5 Benefits of Open Badges for Workplace Human Capital Development • Motivate employees to learn • Credential in-house training • Recognize informal learning • Performance oriented • Portable Details and discussion (and nice badge graphics) at: E-Learning Provocateur (Ryan Tracey)
  • 24. Badges for Leadership
  • 25. More Badges for Leadership
  • 26. Open Badges & Sector Organizations Meeting the skills needs of SMEs • Accrediting internal training and education – Leadership, front line • Brokering external training & education • Promoting & recognizing informal learning – Knowledge transfer, performance support – Social learning (communities of practice) – Experiential learning (e.g. exercises, projects, placements) – Self-directed learning (e.g. reading, reflection, “missions”) • Providing skills passports – Workplace development, team building, career mobility • Branding sector organization as a skills channel – Direct delivery, brokering, aggregation
  • 27. A dark side to badges for work? What if you badge them and they leave? • Perceived threats: – Potential for poaching by recruiters – “Ticket to ride” for HiPo’s (High Potentials) • The other side of the coin: – What if you don’t and they stay (and fester)? – Isn’t this a great way to recruit new talent, especially for SMEs? • Sector organizations can build community talent pipelines for SMEs – Can you get HiPo’s to stay with more challenges and recognition? • (See stats comparing results of different employee engagement strategies) – And if they’re producing lots more…maybe pay them a bit more? • One possible strategy: “skills escrow”? – Make internally awarded employer-awarded badges private, until the employee leaves (e.g. inside Moodle or other LMS) Open for online discussion and comment at the E-Learning Provocateur:
  • 28. Badging Kirkpatrick For workplace learning (work in progress) Kirkpatrick Level Affordances & Indicators 5: ROI (Phillips) • Badge reports comparing different programs, different departments against bottom line measures • Badges, advancement and retention – comparing differnet badges to different outcomes 4: Results • Badges for individuals in departments, functions, regions • Individual badges can be aggregated for organizations: Lean, Green, ISO, Top Employer, Safe Workplace, etc. • Badges can demonstrate regulatory compliance (Health & Safety) 3: Transfer • Badge collections: sequencing, laddering, clustering • Badges from multiple sources curated in badge passports & channeled to recognition goals • Badges in eportfolios enhanced with reflection 2: Learning • Badges with transparent embedded skills outcomes 1: Reaction • Visual appeal, gamification, activity completion
  • 29. Badging the Organization Recognizing Positive / Productive Behaviours Source Source Source
  • 30. Open Badge Factory Cloud-based badge management & interoperability Open API
  • 31. Open Badge Factory Detailed Reports
  • 32. Open Badge Factory Badge Application
  • 33. Features and Benefits • Current: – Controlled access for organizations – Controlled roles within organizations • Creator, Issuer, Administrator – Detailed reports – Badge applications • Coming: – Meta-badges (Mega Badges) (c. June) • Linear, clustered… – Badge Passport (c. June) • Private/public badges, badge collections • Mobile display – Suggestions from the beta community…
  • 34. Badges…Passports…Portfolios? Tools to channel the full spectrum of skills • Technical Skills • Essential Skills – HARD: literacy, numeracy, document management, digital skills – SOFT: working with others, critical thinking, problem solving, etc. • Conference Board “Employability Skills 2000+” – Attitudes, adaptability, resilience • 21st Century Skills – Multi-literacies, learning and innovation skills • Leadership Skills – Values, ethics, responsibility Evidence of: …achievements, abilities and affiliations …curated, reflected upon and remixed for recognition goals
  • 35. Badges curated in ePortfolios with other evidence & reflection… FOR Learning OF Learning focused on process focused on product supports learning demonstrates learning private workshop public shop window a learning environment a showcase of learning achievements learning activities learning outcomes formative assessment summative assessment lower stakes higher stakes
  • 36. ePortfolios: leveraging the “e” The “Flexible Binder” for the 21st Century • Information Management capabilities – Collecting, archiving, sharing, multiple versioning – Quick links to cross-reference evidence – Accessible multimedia with free Web 2.0 tools – Align to frameworks, rubrics, track learning over time • Social learning, digital identity – Building professional profile, Personal Learning network • Digital technology skills, Internet literacy – Demonstrated by and within the ePortfolio • Learning and collaboration integration – Online research: documents, networks – Easy to add comments, edit, mentor, coach
  • 37. Shameless plug: Multi-institution ePortfolio based on Mahara University College Adult Learning Centre Professional Body Workplace Trainer Employability Agency Employer Industry Sector Body
  • 38. Web: Twitter: donpresant ePortfolio: Presentation and support material at: