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Friends, Romans, Countrymen, lend me your ears; I come to bury Caesar, not to praise him. The evil that men do lives after them; The good is oft interred with their bones; So let it be with Caesar. The noble Brutus hath told you Caesar was ambitious: If it were so, it was a grievous fault, And grievously hath Caesar answer'd it. Here, under leave of Brutus and the rest-- For Brutus is an honourable man; So are they all, all honourable men-- Come I to speak in Caesar's funeral. He was my friend, faithful and just to me: But Brutus says he was ambitious; And Brutus is an honourable man.
Hearing is a physiological activity while listening is a mental one.
Hearing requires no conscious effort.
Why should one listen
To gain information
To receive instruction
To hear complaint
To enjoy entertainment
To show respect
What is Listening?
An important part of communication process
A means of gathering information
All listening is not hearing
Listening as process
Perceptive listening is a conscious , cognitive effort involving primarily the sense of hearing reinforced by other senses and leading to understanding….It is an attitude well expressed as a listening spirit .
Ernest D Nathan
Factors of good listening
Recognition of problems that affect listening
Knowledge of specific kind of listening
Relationship between listening and vocabulary
Judging what is heard
Ability to discriminate among sounds and ideas
Supplying meaning to symbols
Relating meaning to sounds
Evaluating medium and manner of speaker
Willingness to disregard prejudice
Factors affecting listening
Some other factors that impede listening
Perhaps listening cannot be taught but many of us are convinced that it can be learned.
Listening with prejudice
If we hear something that opposes our most deeply-rooted prejudices, notions, conviction, mores or complexes, our brains may become over-stimulated and not in a direction that leads to good listening. We mentally plan a rebuttal to what we hear, formulate a question designed to embarrass the talker, or perhaps simply turn to thoughts that support our own feelings on the subject at hand.
Types of listening
Cautious listening: general concepts and all details
Skimming: general concepts
Scanning: details of specific interest
Factors affecting listening
Ways to improve listening
Control your surroundings
Be open minded
Judge ideas not appearances
Hold your fire
How to comprehend listening
Recognition of correct English
Ability to make inferences
Ability to structuralize
Admiration for the speaker
Sex of the listener
Hearing is sensation, listening is interpretation.