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Gbs 01 2011_en

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Presentación de Group Technology en Bilbao

Presentación de Group Technology en Bilbao

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  • 1. Management of Legally Compliant Email Business ProcessesN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 2. GROUP Business Software AG  Worldwide leader in applications built on or for IBM Lotus Software since 1992  European Headquarters Frankfurt  12 Office Locations US, UK, Canada, Germany, Denmark, Bulgaria  Employees worldwide 200  Publically traded since 2000 at Frankfurt Stock Exchange (FSE) stats Year 2009  142,163 development hours  45,920 services hours  $36,000,000 USDN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 3. GBS Solutions apps experts live Applications Services Cloud  CRM  GBS Evolution  Domino Cloud  Compliance  Consulting  Public Cloud  Email Management  Administration  Corporate Cloud  IM Management  Development  Hybrid Cloud  ProductivityN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 4. GBS Customers customers  Enterprise and midmarket Key Customers  38 countries / 4 continents  Ernst & Young  Key industries served  Deutsche Bank  Financial Services / Banking  Toyota  Transportation & Logistics  PriceWaterhouseCoopers  Pharmaceutical  Mercedes-Benz  Manufacturing  Merck  Automotive  BASF  Singapore Airlines  Bayer  HSBC Services Japan Limited  AllianzN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 5. Growth by Acquisition 2002 2003 2004 2005 2006 2007 2008 2009 2010N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 6. The Email Experts „GBS is the leading provider of process-oriented, centralised and easy-to- maintain email management solutions for Lotus Domino and Microsoft Exchange. GBS‘s core solution for email security and email archiving provides a powerful and flexible infrastructure for processing, storing and managing email from its creation to its disposal.“  Proven Know-how > 18 years  Global experts take care of your email communicationN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 7. Focus on Compliance  Compliance includes the efforts of companies to oppose the increasing liability risks a preventive business organisation.  It includes compliance with legal and operational requirements and guidelines of a company  Compliance affects all areas of an organisation and all of its employeesN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 8. Compliance Regulations Legal requirements Regulations ■ Commercial Law ■ 8th EU Directive ■ Value added tax law ■ Basel II ■ Anti-Money Laundering Legislation ■ Influence of American law (subsidiaries of US ■ The Freedom of Information Act companies etc.) □ Department of Defence (DoD) □ Sarbanes-Oxley Act (SOX) □ Security and Exchange Commission (SEC)- Rules □ Health Insurance Portability & Accountability Act (HIPPA) ■ Food Drug Administration (FDA) Standards Data Protection Act ■ BS 7799-2:2002 (British Standards Institute) ■ Data Protection Act ■ ISO 9000 ff ■ ISO 27001N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 9. Why is Compliance so Important to Email?  Avoiding liability risks  Global economy and networked trade  The productivity of your email and the associated value  Regulatory reasons (legal/corporate)  Reducing risks through automation of regulations  Protection against negligent and intentional abuse (data protection)  Documentation requirements (email archiving)N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 10. Email Management Many Questions, One Answer  How can you filter viruses even in encrypted emails?  How can you automatically encrypt sensitive and confidential emails?  How can you solve the problem of SPAM without filtering business critical emails?  How can you automate content-related email business processes?  How can you verify that your email communication follows business processes and regulations?  How can you ensure the transfer of emails into an audit-proof archiving system?N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 11. Email Management  …describes strategies and methods for implementing safe and efficient email business processes  …solves security and organisation problems and reduces risks in using email  …ensures the use of email in accordance with business processes and regulations  …allows an increase in productivity, reduces costs and quick ROIN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 12. The Email Business ProcessN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 13. Summary  Intecrated email business processes enable legally compliant email communication  Integration of all necessary aspects  Secure business email  Reliability of storage  Efficiency in email retrieval  Compliance with legal and formal requirements  Risk reduction through automation of regulations  Protection against the theft of intellectual property  Coverage against negligent or deliberate misuse  Increasing productivity and value added in the email processN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 14. Thanks for Your Attention! GROUP Business Software AG MesseTurm Ottostrasse 4 60308 Frankfurt / Germany 76227 Karlsruhe / Germany Phone +49 (0)69 789 8819-0 Phone +49 (0)721-4901-0 n info@gbs.com n www.gbs.com GROUP Business Software (UK) Ltd. 3 More London Riverside Manchester Business Park London 3000 Aviator Way SE1 2RE Manchester M22 5TG Phone +44 (0)207 206 0001 Phone +44 (0)161 266 1066 n info@uk.gbs.com n www.gbs.comN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 15. About iQ.Suite Email Security Email Archiving Email Productivity  Comprehensive solution for legally compliant management of email communication  Optimises costs and performance of the leading email platforms  Increases productivity of your employees  Available for Lotus Domino, Microsoft Exchange and SMTPN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 16. iQ.Suite Architecture  Server-based architecture enables cost-efficient, centralised administration  Modular structure is fully scalable and guarantees a high degree of investment security  Detailed regulations for implementing effective email business processesN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 17. Integration in Lotus DominoN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 18. Integration in Microsoft ExchangeN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 19. The GBS Solution: iQ.Suite Email Email Email Security Archiving Productivity  Trailer  Store  Clerk  Watchdog  Bridge  Smart  Wall  Safe  Budget  Crypt  Mastering  WebCrypt  Clustering  KeyManagerN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 20. email security Email Security without CompromiseN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 21. iQ.Suite Trailer Rule-based Legal Disclaimer  Centralised, parameter-driven email signatures  Automatically adds company information and legal disclaimer to outgoing emails  Reduces companys liability risks  Integration of dynamic user information from the central email address book  Add pictures to your email footer  Time-based and rule-based use of boilerplate text, e.g. for marketing communicationsN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 22. iQ.Suite Watchdog Centralised Virus Protection  Intelligent, centralised blocking of viruses and undesirable file attachments  Parallel operation with leading virus scanners possible  Detects file attachments using unique, manipulation-proof file patterns (fingerprints)  Users can define file restrictions through a combination of file name, extensions, and size  Scans email message text and attachments  Checks encrypted emails for viruses and content when used in combination with CryptN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 23. iQ.Suite Wall Multi-level Spam Filter  Monitors and secures email communication  Analyses all text, file and image content  Reliably detects spam through intelligent, self-learning email analysis (CORE)  Enables multi-level spam filtering  Centralised quarantine management for enterprise/multiple-server environments  User-specific access to emails in quarantine  Intelligently categorises and classifies email based on a content  Prevents unauthorised transmission of sensitive or confidential informationN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 24. iQ.Suite Crypt Server-based Email Encryption  Confidentiality of emails through server- based, centralised email encryption  Minimal administrative expense  Simple and fast email encryption takes place automatically  No user interaction necessary  Parallel support of PGP, GnUPG and S/MIME  Compatible with existing PKI structures  Checks encrypted email for viruses and content when used together with Watchdog or WallN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 25. iQ.Suite WebCrypt Email Encryption Made Easy  Protection of intellectual property and a simultaneous increase in communications efficiency  Available on-premise or as SaaS on the GROUP Live cloud platform in the IBM data center  Secure processes for confidential email correspondence without PGP, S/MIME or PKI structures  No requirements for communication partners to install additional hardware and software  Centralised, integrated user management  Fast and seamless integration with CryptN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 26. iQ.Suite Key Manager Integrated Certificate and Key Management  Standard storage for certificates and keys*  Centralised, web-based administration  Integration of official trust centres, e.g. VeriSign  Automatic creation of certificates  Connection to existing PKI structures  Integration into the email management solution iQ.Suite *Key administration coming soonN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 27. email archiving Legally Compliant Email ArchivingN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 28. iQ.Suite Store Efficient Server Load Reduction  Centralises archiving to drive down costs and free up resources  Reduced demand on server and mailboxes  Scheduled and server-controlled, or manually controllable archiving  Comprehensive rule-based archiving and search possibilities  Single-instance archiving for attachments  Reduced server backup timeframe  File system storageN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 29. iQ.Suite Bridge – Legally Compliant Email Archiving and Compliance Interface  Long-term archiving based upon company policies and compliance with prevailing laws  Centralised archiving before delivery to end-user mailboxes  Completely automated process ensures manipulation-proof records  Intelligent pre-classification functions when used in combination with Wall  Can be integrated into leading archiving systems  Flexible data exchange between email system and business applications such as CRM, ERP, DMSN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 30. iQ.Suite Safe Centralised Email Repository  Rule-based, centralised email archiving and specialised databases  Seamlessly documents all email traffic  Enables encrypted archiving and protects against unauthorised access to the archive  Signed archiving to prevent manipulation of saved emails  Saves the original email prior to deliveryN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 31. email productivity Email Productivity Focus on Efficiency and Cost ControlN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 32. iQ.Suite Clerk Rule-based Delegation Management  Forwards and processes important emails, even during the users absence  Informs email sender that the recipient is absent  Systematically prevents the forwarding of confidential or personal emails  Internal and external email forwarding is limited to authorised personnel  Guarantees that company policies on legal requirements are metN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 33. iQ.Suite Smart Time-based Email Processing  Reduces server/network load through scheduled email transmission  Integration of 4-eyes-principle  User can schedule individual email transmission times  Logical disclosure of links in emails for external transmission  Automatically converts email attachments into standard formats such as PDFN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 34. iQ.Suite Budget Efficient Control of Email Costs  Analyses and creates email traffic log of all emails  Evaluates email volume according to defined cost centres  Reports email costs with definition of different cost rates  Defines and structures email budgets for users and user groups  Graphic display of reports in diagrams and overviews for managementN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A
  • 35. Thanks for Your Attention! GROUP Business Software AG MesseTurm Ottostrasse 4 60308 Frankfurt / Germany 76227 Karlsruhe / Germany Phone +49 (0)69 789 8819-0 Phone +49 (0)721-4901-0 n info@gbs.com n www.gbs.com GROUP Business Software (UK) Ltd. 3 More London Riverside Manchester Business Park London 3000 Aviator Way SE1 2RE Manchester M22 5TG Phone +44 (0)207 206 0001 Phone +44 (0)161 266 1066 n info@uk.gbs.com n www.gbs.comN E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

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