Social Media For Local Government Future Gov Proposition

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Ingrid Koehler, Improvement Strategist at IDeA, favorited this 5 months ago
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Social media for local government • Collaboration • Customer service • Community engagement © //bwr via Flickr
Governing in the world of wikinomics “We are entering a new age where people participate in the economy like never before. This new participation has reached a tipping point where new forms of mass collaboration are changing how goods and services are invented, produced, marketed, and distributed on a global scale. This change presents far-reaching opportunities for every company and for every person who gets connected” Wikinomics, Tapscott and Williams (2006)