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Enabled by Design at Cidadania Lisbon 23 November 2010



Presentation to Cidadania 2.0 event in Lisbon, November 2010

Presentation to Cidadania 2.0 event in Lisbon, November 2010



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Enabled by Design at Cidadania Lisbon 23 November 2010 Presentation Transcript

  • 1. www.flickr.com/photos/dancoulter
  • 2. FutureGov does•  Digital engagement –  Communication –  Engagement –  Digital democracy•  Public service transformation –  Service co-design –  Change management –  Cross-organisational collaboration•  Social innovation incubation –  Idea generation –  Project co-design and support
  • 3. this is not a storyabout technology "(well, not justtechnology)
  • 4. more a cheerleaderthan a geek
  • 5. open collaborative social inclusivedemocratic networked part of shaping a new world
  • 6. the big debatefix the system" or create a new one"eGov 2.0" WeGovMore efficient and effective People powered publicgovernment ‘as is’ services redefining the role of government
  • 7. it’s about aspiring to something new: "new behaviours, new ways of thinking Open RelaxedCollaborative TransparentEngaging Authentic Sharing Personalised Fun Human Honest
  • 8. “question the distribution of powerat a basic level” (@DanMcQuillan)Open social innovation
  • 9. http://davidbarrie.typepad.com/
  • 10. creativity and good ideas count
  • 11. www.gapingvoid.com
  • 12. crowdsourced communities"social innovators for change "- social innovators delivering public value"- specific projects solving problems for small groups of people"- govts should ‘do what you do best, link to the rest’ cf Jeff Jarvis
  • 13. social spaces
  • 14. work with the system work to destroy it
  • 15. www.gapingvoid.com
  • 16. Image: Matt Jones
  • 17. “Chance favours theconnected mind” the power of thenetwork
  • 18. collective action for civic outcomes“The web has dramatically reduced the cost of collective action” – Clay ShirkyExamples - Ushahidi (developed in Kenya) now being applied in Western context to organise community response to snowmageddon, clearing bus stops of snow - Open street map rapid response to emergency in Haiti
  • 19. diversity matters: people, ideas,network – power in joining it all up
  • 20. convening communities to act
  • 21. the rise of the bridge builder
  • 22. system world meets life world"- social enterprises doing deals with major UK government depts"- mutual benefit or or life world being co-opted by systems world? "- can social innovation thrive without the support of government? + +
  • 23. David vs Goliath: punching above their weight
  • 24. MyPolice Our Public Services 
- a delicate relationship for the state to work with the innovators
- system often ill equipped to manage networked relationships
- can result in clumsy or anti-innovative practice by government
the case of MyPolice.org
 - emergent innovation playing a useful intermediary role for the state
 - government knowingly adopts names and a web address
 - social innovators mobilise support
 - social innovators win vs
  • 25. Enabled by Design: who, what and whywww.enabledbydesign.org blog: http://enabledbydesign.org/blog twitter: http://twitter.com/enabledby
  • 26. Hello!My name’s Denise…•  Relapsing-remitting multiple sclerosis (MS)diagnosed in 2003•  MS is a neurological condition that’s each caseunpredictable, variable and different in•  Denise’s symptoms include: fatigue, weakness,numbness, visual disturbance, poor balance andvertigo•  Use day-to-day tasksassistive equipment tomake a wide range of more manageable www.enabledbydesign.org blog: http://enabledbydesign.org/blog twitter: http://twitter.com/enabledby
  • 27. Plastic people www.enabledbydesign.org blog: http://enabledbydesign.org/blog twitter: http://twitter.com/enabledby
  • 28. IkeaThe battle of the bland…•  Ugly, clinical looking assistive equipment =DEPRESSING•  Grateful for fact helped me to keep independence•  Frustrated as home looked more and more like ahospital•  Surely this CAN’T be the way it has to be…•  Looked for alternative mainstream products that didsame job•  Very aware ofof others with similar experiences aswell as support fact people benefit from learning, www.enabledbydesign.org blog: http://enabledbydesign.org/blog twitter: http://twitter.com/enabledby
  • 29. CommunityDoing our bit…•  From experiences and learning, decided toset up online community•  Platform to share experiences and views onassistive equipment•  Raising awareness of the need to improve bothfunctionality and aesthetics•  Result was Enabled by Design www.enabledbydesign.org blog: http://enabledbydesign.org/blog twitter: http://twitter.com/enabledby
  • 30. Definition of Enabled by Design… EbDA community of peoplepassionate about those welldesigned everyday productsthat help to make day-to-daytasks that little bit easier. Bysharing their loves, hates andideas, Enabled by Design-erschallenge the one-size-fits-allapproach to assistiveequipment through the use of Source: http://www.writeonnewjersey.com/2009/08/only-clever modern design. the-english-could-have-invented-this-language/ www.enabledbydesign.org blog: http://enabledbydesign.org/blog twitter: http://twitter.com/enabledby
  • 31. Design for All (DfA) Design for All (DfA) is a design philosophy targeting the use of products, services and systems by as many people as possible without the need for adaptation. Design for All is design for human diversity, social inclusion and equality. Closely related to Inclusive Design and Universal Design Result: Products and services suitable for general public including older people and people with disabilitieswww.enabledbydesign.org blog: http://enabledbydesign.org/blog twitter: http://twitter.com/enabledby
  • 32. Accessibility for the Masses By mainstreaming accessibility, this can help to remove any stigma attached to independent living products, while making peoples lives that bit easier and in turn more manageable. For us, Design for All means accessibility for the masses. Mainstreaming accessibilitywww.enabledbydesign.org blog: http://enabledbydesign.org/blog twitter: http://twitter.com/enabledby
  • 33. people powered products: how EbD worksThe Enabled by Design website is a three part process.These are:Loves & Hates - Come and share the things that make your life just thatlittle bit easier. Tell us about the gadgets and gizmos that you reallycouldnt be without! Or even, what are the tasks that you find a bit fiddlyor at worst impossible to do?Ideas Factory - This is a space where an idea can grow, develop andwho knows (with a bit of TLC) it could become a design must have of thefuture!Product Reviews - Tell us what you really think about your stuff - old ornew, rate it or slate it; we want to hear from you! www.enabledbydesign.org blog: http://enabledbydesign.org/blog twitter: http://twitter.com/enabledby
  • 34. www.enabledbydesign.org blog: http://enabledbydesign.org/blog twitter: http://twitter.com/enabledby
  • 35. www.enabledbydesign.org blog: http://enabledbydesign.org/blog twitter: http://twitter.com/enabledby
  • 36. EbD in numbersRegistered users: 500Web trafficoverall visitors: 35 000page views: 150 000Twitter: 3241 followersFacebook: 599 fans Stats accurate as of 20th November 2010 since launch of new site 18th March 2009www.enabledbydesign.org blog: http://enabledbydesign.org/blog twitter: http://twitter.com/enabledby
  • 37. Bringing on and offline together: We are Enabled by Design
  • 38. BarriersObstaclesTime (obstacle 1, 2 and 3!)Business modelTechnology – getting it right for youGetting the word out & reaching critical massChallenging the system (government,manufacturers) while looking to work with itCulture change within the community –shifting mindsets to complain openly www.enabledbydesign.org blog: http://enabledbydesign.org/blog twitter: http://twitter.com/enabledby
  • 39. What we’re proud of… EbDEnabled by Guardian, Guardian websites: Society Design in •  Featured in following publications/ Society Guardianthe media: pioneers, Disability supplement - SocialSocietyDisability Product News, Now, Guardian: Style counsel (front page) – Community Care, Arthritis 2009 No 18th March Care’s Limits, BBC Technology and DesignGuardian supplement – Social pioneers: WeekPlaytime for ideas – 18th March 2009Disability Now: Designs for living (web watch •  Awards and nominations feature) – May 2009 •  Speaking at events/conferences aboutDisability Product News: Looking good (double page spread) – May 2009 our workCommunity Care: Website Focus – Enabled by Design – July 2009Arthritis Care’s on Enabled by Design – August/September 2009 •  Case study No Limits: Design for life produced by NCVOBBC Technology: Social media ‘could transform public services’ – November 2009 • www.enabledbydesign.org blog: http://enabledbydesign.org/blog twitter: http://twitter.com/enabledby
  • 40. Enabled by Design-erDenise Walbrugh says…“Enabled by Design hasbeen a real beacon of howthings should be, kit-wiseand attitude-wise too, andhas helped me a lot, asI’m sure it has others”. www.enabledbydesign.org blog: http://enabledbydesign.org/blog twitter: http://twitter.com/enabledby
  • 41. nex t?Wh ere
  • 42. accesscity: the prototype http://beta.accesscity.co.uk
  • 43. www.gapingvoid.com
  • 44. Dominic Campbellhttp://wearefuturegov.comhttp://twitter.com/dominiccampbell