Behavioral Safety: Past Present & Future

Behavior-Based Safety: PAST, PRESENT & FUTURE B-Safe Management Solutions, Inc 6648 East State Road 44 Franklin, IN ,46131 +1 (317) 736 8980 www.behavioral-safety.com [email_address] Dr Dominic Cooper C.Psychol CFIOSH Keynote Speech BehavioralSafetyNow 09 Conference Jacksonville, Florida, Oct.

BBS History
1960’s – 1 st formal study – Posters = Behavior Change
Fortune 500 companies begin use of behavioral principles with Quality, Productivity
1970’s – Robust academic studies = Fledgling BBS movement
1980’s – US Academe & Commercialization = BBS providers
1990’s – BBS spreads to entire English speaking world
2000 plus – BBS spreads to become worldwide phenomena

Three Traditions = BBS Safety (Systems) BBS Management (Culture) Psychology (People)

What is BBS? 'A process that creates a safety partnership between management and the workforce by continually focusing everyone's attention and actions on their own, and others, safety behavior'. the application of behavioral research on human performance to the problems of safety in the workplace . Vs. Academic Practical

People monitor their own behavior Self -Managed BBS Process Models Supervisors are trained in the method, which they then apply to ‘hourly’ employees. BBS Employee-led with management providing resources. Safety partnership between Management and Employees. Top-down Bottom-up Cultural

1968 – Applied Behavioral Analysis = Self-examining, self-evaluating, discovery-orientated procedure for identifying and changing behavior. The Technology - What does the past tell us? Behaviors Everything we do or don’t do
Antecedents
Policies
Planning
Materials
Equipment
Manpower
Trigger Trigger Maintain
Consequences
Feedback
Job Progress
Rewards
Incidents
Can become..

The BBS Process - What does the past tell us? 1970’s to present [1] Select the behavior of concern [2] Define it [3] Develop a valid, reliable measurement system to monitor change [4] Arrange for the reinforcement of the behavior when it is performed 1980’s to present [5] Establish baseline of current performance [6] Set improvement targets or goals on basis of baseline score [7] Analyze the observation data to identify barriers 1990’s to present [8] Track the progress of corrective actions [9] Inclusion of managerial Safety Leadership Future [10] Extend to behaviors that cover entire incident causation chain

Three practical considerations for Industry:
The importance of the behaviours to be changed
= target the 20% of behaviours causing 80% of the problem
The exact procedures that contribute to change
= Observation / Coaching / Feedback / Targets, KPI’s, etc
The BBS procedures supporting change
= Collating, Trending and Analyzing the data
The BBS Process - What does the past tell us?

The Importance Of The Behaviours To Be Changed The more specific the behaviors the bigger the impact! Specific Vs. General

The BBS Procedures Actually Contributing To Change Observation Focus Number of Feedback Channels Technology X Process = Incident Reduction Focus by Setting Most Effective Most Effective Most Effective Most Effective Contact rate

The BBS Procedures Supporting Change Create Tabulated Feedback Reports Corrective Action Tracking Data Analysis Check Impact on Injuries

The Future of BBS
Back to the Past
Widespread Use of Very Specific Behaviors
Monitoring of Workgroups or Individuals by Type of Setting
Increased Contact Rates
Into the Future
Better Use of Data
Use of More Feedback Channels
Extend to other areas (e.g. Environment) to improve RoI
Integrate BBS into Mainstream SMS
Standardized Benchmarking

The Future of BBS - Integrate BBS into Mainstream SMS Extend BBS process to cover entire accident causation chain – i.e. CEO to workgroups

Widespread use of BBS Maturity Ladder to Benchmark against best practice The Future of BBS - Standardized BBS Benchmarking

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Behavioral Safety: Past Present & Future

by B-Safe Management Solutions Inc. on May 13, 2010

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Behavioral Safety: Past Present & Future — Presentation Transcript