This presentation covers: - types of interviews: structured, unstructured; individual, group - planning the interviews - questions - probing - interview tips - capturing the data Interviews - talking and listening to people The participant is being interviewed, not interrogated
What do you think? Answer YES or NO to each of the following
Interviews involve talking with people
Everyone would rather be interviewed than surveyed
There is one standard method of interviewing
Interviews are always done in-person
Because interviews are personal, they are more culturally appropriate
Interviews can create a lot of narrative data that will require time to analyze
Interviewers should ask the same question in the same way of all respondents .
Checking in - Answers
Interviews involve talking with people YES
Everyone would rather be interviewed than surveyed NO (depends upon the person, topic and situation)
There is one standard method of interviewing NO (way to interview falls along a continuum from structured to conversational)
Interviews are always done in-person NO (interviews can be conducted by telephone or other audio devices)
Because interviews are personal, they are always culturally appropriate NO
Interviews can create a lot of narrative data that will require time to analyze YES
Interviewers should ask the same question in the same way of all respondents . NO
These questions are…
What you mean is that there is not a specific way to learn vocabulary?
Some people would say that the process of learning a foreign language is easy and takes a couple of years, do you agree with them?
Imagine you are an English teacher, what activities would you plan for the first class?
According to your point of view, what is the best way to learn vocabulary?
Verbally asking program participants the program evaluation questions and hearing the participant’s point of view in his or her own words.
Interviews can be either structured or unstructured
They can be conducted in person or over the telephone.
They can be conducted individually or as a group
“ Direct quotations from people about experiences, opinions, feelings and knowledge” (Patton, 1990)
How culturally appropriate are interviews?
Things to consider:
Preferred by people with an oral culture
Language level proficiency; verbal skill proficiency
Politeness – responding to authority (thinking it’s unacceptable to say “no”), nodding, smiling, agreeing
Need to have someone present
Relationship/position of interviewer – for example, do youth feel comfortable speaking frankly to the interviewer?
May be seen as interrogation
Direct questioning may be seen as impolite, threatening, or confrontational
How would the
information be different
for different types of
interviews: structured or unstructured? Individual or group?
When might you use each?
Plan your interview process
What do you want to learn – what is your purpose for conducting the interviews?
Who do you intend to interview?
Will you conduct individual or group interviews? Which will be more comfortable for youth participants? If you are considering a group interview, how might the presence of peers affect them?
Exactly who will you interview?
How will they be selected?
Plan the interview, continued…
Where will the interview be held?
How long will each interview take?
Who will do the interviewing?
You? Colleagues from another county? Youth? Others?
Will you need to train the interviewers?
Will there be an incentive for participants?
Food may be helpful!
Develop the interview questions
What do you want to know?
Review the purpose of your evaluation and why you are conducting these interviews
Decide on the questions you will ask
Prioritize and identify the key questions
Identify possible probing questions
Anticipate how long each question will take to answer and keep within your timeframe