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IBM Social PortalBuilding a Social Portal with IBM Portal & Connections
Workplace의 변화 Engaging, Interactive and Open People Centric Open Standards & Collaborative Traditional Community oriented Document Centric Infrastructure and Centralized Content in Context Ad-hoc Collaboration Metadata oriented Inside & Outside the firewall Inside the firewall 2
EP(Enterprise Portal)는 어디로? Then Now Social Content Management Personalization Mobile HR Self Service Directories Collaboration Open Standard Welcome Page Enterprise Application Analytics Document Integration Access Corporate News
EP의 방향성 – Social PortalIs a web experience (intranet, extranet, or website) thatseamlessly weaves social capabilities with content and applications –resulting in enhanced collaboration capabilities and improved business processes Web Content & Applications Social Portal Social People Content Social Portal speed integration and facilitate contextual collaboration – providing the foundation for a Social Business
Social Portal 의 주요 요건 Provide socially infused web content, applications, and processes that are personalized for the right user, in context of business activities and can be accessed anywhere or anytime Experts, Posts, Networks, Blogs, Wikis, Communities, Collaboration Social Content Process Anytime, Anywhere, Any Device Mobile Contextual Integrated, Relevant, Applications Customized, Personalized
왜 Social Portal 이 필요한가? Create communities 일관성있는 User Experience 제 around a specific topic 공 – Common page navigation and look and feel between portal pages and Connections 협업 Portal 의 중심역할 – Social data is surfaced through the Encourage portal user interface sharing of ideas, driving – Scope and associate social content innovation from IBM Connections with relevant web content or portal page 적재 적소의 Content(Context)배 치 Enable self-service, – Display appropriate social content to increasing customer satisfaction the right users
Social Portal 의 Benefit 즉각적인 응답 속도 and more cost effectively to customers, employees, partners 지식의 습득과 활용 from employees or customers 고객의 충성도 및 관심도 증가, satisfaction, sales, insights 새로운 사용자에 손쉽게 접근 through growing communities 다양한 사용자 접근성 in different locations 업무 생산성을 증가
IBM Social Portal의 제품 구성 Experts, Posts, Networks, Blogs, Wikis, Communities, Collaboration IBM Content Connections Process Anytime, Anywhere, Any Device Mobile Portal and... IBM Portal & WCM Integrated, Relevant, Applications Customized, Personalized
WebSphere Portal & IBM ConnectionsFor Contextual, Socially-Infused, Personalized Web Experiences WebSphere Portal IBM Connections Branding Registration Profiles Single Sign On Communities Access Control Activities Site Navigation Blogs Application Integration Wikis Enterprise Search Fourms Content Integration Bookmarks Web Service Social AnalyticsWeb Experience Enterprise SocialManagement for Consumption Software forDynamic, Empowering BusinessPersonalized Professionals byMultichannel Web Connecting People &Experiences Content Socially
IBM 의 Social Portal 예 (w3.ibm.com) Log in Brandingand Self Care Search Site Level Navigation User Community User And AwarenessParticipation General and Common Linkspersonalized Content Application Platform Content Integration External Services Consumption What is Next ???
IBM의 Social Portal 의 효과EmployeeProductivity,Collaboration andInnovationBusiness Need To increase productivity, collaboration and innovation of ~400,000 employees worldwide Manage a global workforce that is complex and diverse with different needs Consolidated, web-enabled Finance intranet saves $2.5M annually in deployment, hosting and maintenance Consolidated, web-enabled Finance intranet saves $2.5M annually in deployment, hosting and maintenance costs costs Managers save 43 minutes per month by having everything they need organized in one place, a $12M Managers save 43 minutes per month by having everything they need organized in one place, a $12M annual productivity increase annual productivity increase Centralized Sellers workplace saves each seller 1-3 hours per week, contributing to increased revenues Centralized Sellers workplace saves each seller 1-3 hours per week, contributing to increased revenues
Seamless Integration with 3rd Parties Instant Messaging Workflow Forms Blogs User Ratings Dashboards Authoring Task List Experts Personalized Video Content Communities
왜 IBM Social Portals 인가? Flexible Information Architecture for your Social Web Site that will meet the needs of your employees and be understood Personalization and Access Control to provide the right info, apps, and social content to the right people at the right time Integrate Social Content In-Context where useful, e.g. contextual blogs, forums, bookmarks matching page topics and content Configure search to index all content both site content and social content Live Names and Business Card for in-context access to people (e.g. authors) Personalization Content Corporate Mobile Management News Document Access Blogs & Wikis EnterpriseWelcome HR Application Page Self-Service integration Collaboration Social Networking Directories