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Top Metrics to Track Online Community Health

by on Oct 17, 2013

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(Originally presented at a DNN Webinar, "Community Manager 101: Top Metrics to Track Community Health" - http://www.dnnsoftware.com/About/Resources/Webinars/view/webinar/cid/422181) ...

(Originally presented at a DNN Webinar, "Community Manager 101: Top Metrics to Track Community Health" - http://www.dnnsoftware.com/About/Resources/Webinars/view/webinar/cid/422181)

To manage the health of your online community, we recommend you track these metrics:

1) Traffic from registered vs. anonymous users
2) User Activity
3) Are last month’s new members still active?
4) Activity by Content Area
5) How active are your active users?
6) How quick is the community to respond?
7) Per-user “engagement” (over time)
8) Per-user “influence” (over time)
9) Badges attained
10) Connections made

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Top Metrics to Track Online Community Health Top Metrics to Track Online Community Health Presentation Transcript