Be the first to like this
Optimize and Extend Oracle Siebel. Siebel is a really powerful CRM platform... But it's often very slow, cumbersome to use and difficult to extend to web, eCommerce, partner and mobile channels. This short, informative eBook present 4 Tough Siebel Application Challenges coupled with 4 real-world, in production, case studies of 4 well known global Telecommunications companies. Whether it's optimizing call center performance, streamlining new product introductions, expanding to multiple channels, or reducing Configure, Price, Quote (CPQ) and Enterprise Product Catalog performance, you'll find examples and answers in this eBook.