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Frequently Asked Questions
Q. Are we able to get any video capabilities on the computers e.g. HD?
because I would like to ...
outside of this, the student must return their computer to the College before leaving
the school.

Q. Do these computers c...
Q. Will the PC have automatic updates on Antivirus Software and what
timeframe will this cover?

A. The computer will upda...
Q. I don't get the cloud thing????

A. Cloud computing refers to files being saved remotely via the internet and being
abl...
Q. If I am in my room looking at certain things can any of the teachers check
my history?

A. How you use your laptop at h...
Q. Everyone is going to take the sticker off especially when it is a very stand
out colour.

A. Being a stand out colour, ...
Q. Do the new Year eights get a laptop for next year or does it only start when
you are in Year 9?

A. The NSSCP only targ...
Q. Can I install xamp so that I can load drupal or wordpress so that I can do
some web development?

A. Xampp is free, ope...
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FAQ

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Transcript of "FAQ"

  1. 1. Frequently Asked Questions Q. Are we able to get any video capabilities on the computers e.g. HD? because I would like to upgrade this slow piece of "computing" A. The laptop already has a graphics card. The screen is already HD. Q. Seeing how we are getting admin rights, are we also getting the capacity to upgrade the hardware of the computer. ie. graphics card?? A. No, you cannot install any hardware what so ever, doing so would void the warranty and your agreement. The computer will meet all your day to day educational requirements. The College will retain computer labs for the more graphic intensive tasks (video editing, CAD etc). Yes, your laptop will not play graphic intensive games, but that is not its intended use. Q. Can we download mp3s especially if we want to do mash-ups? A. You can download mp3s that you have paid for, but generally, you only have the rights to listen to that music. If you wish to use parts of music then you need to have the legal rights to do this. That kind of music is available. Check out http://creativecommons.org.au/ for more details. Q. How are students supposed to print at home when they can't run a printer software cd in the laptop - no cd/dvd player????? A. If you find out the model of the printer, there will most likely be a driver for it on the official website. Q. Will facebook, tumblr etc. work when we are at home connected to our own wireless network???? A. Yes, at school there is a filter on the network which disallows access to certain websites. However, at home, the only restrictions you will face are those which are present on your own network. Q. Will there be chatting available for student to student/teacher? A. There will be a number of options for student/teacher chat. When the College Moodle site is operating, it will provide a chat function, but there are also a number of other web-based options. These tools will be employed at teachers' discretion. Q. Do we get to keep the computers after we finish Year Twelve ? A. The computer must remain the property of the College for four years. Once the current Year 9 students finish their formal education at the College at the end of Year 12, they will be able to purchase the laptops for a nominal fee. For all other situations
  2. 2. outside of this, the student must return their computer to the College before leaving the school. Q. Do these computers come with a carry case for safe travel or do they expect us to lug a laptop around all day? A. Yes, they do in fact come with a case. The College has purposely chosen a case which is small enough to fit into a school bag. Q. Will the wifi be upgraded because if we chuck 300 or so on the one network...hello laggage!!!! A. Part of the NSSCP funding is for the upgrade of the College's network to accommodate additional devices. Q. Can we load open source software such as Open Office instead of MS OFFICE? A. Yes you can (open source software is free and legal). You cannot remove Microsoft Office, or any other College installed software, from the computer. In addition, MS Office 2010 is optimised for skydrive use, considerably reducing internet bandwidth demands. Q. I WANT TO PUT PHOTOS ON! CAN I?????? A. Photos, like music, have intellectual property rights. You can search for licence free photos and use those. Q. If you break it, do you get a laptop to replace it while yours is being fixed, and if not, do you get a pass if you dont have your laptop when in class A. The hot swap pool system is designed so that if a laptop fails, you can hand it in and instantly have it replaced until the broken one comes back. Q. Are we able to put itunes, skype and msn on them? A. Yes, all are free, and therefore legal. Q. What exactly is legal music? Is a CD legal? A. Good question. If you rip a CD to your computer’s hard drive, it is legal assuming that it is your CD, and nobody else’s. It's acceptable to make a copy of an original CD as digital music files or to burn a single copy for your own private use, but not to share with others. If you have downloaded music that you have paid for (ie. ITunes), then it is legal. However, if you downloaded the music without paying for it (ie. LimeWire) or ripped a CD that is not yours, then the music is in fact illegal.
  3. 3. Q. Will the PC have automatic updates on Antivirus Software and what timeframe will this cover? A. The computer will update automatically, all software, and virus protection. This will be supported for the school life of the computer. Q. Do we still get the colours that we chose that time??? A. I’m afraid not. I believe that the touchscreen version of the laptop was not available in colours. Q. Can we change the screen saver/wallpaper? A. Yes, the laptops are completely open to customization. However, you cannot make any changes that will be permanent (eg. painting it, or using permanent markers). Nor can you remove the SPCC sticker that is already present. This is for identification and safety purposes. Q. What major subjects would we use the laptop for? would we use it most of the time? A. The laptops will be integrated across the entire curriculum. The laptops will have a HUGE impact on how we learn in class, however, they will not make notebooks and pens completely obsolete. So be sure to take your books to class along with the computer. Q. I thought we were getting a touch screen? A. You are. The laptops that you found on the seats in the presentation were not the ones you will be issued. They were only there so the audience could post question on the Wallwisher website. Q. Can I make it pretty ? Like put stickers on it and stuff? Bedazzle it ? A. You may make changes to the physical appearance on two conditions: 1) the changes are not permanent 2) the changes do not obscure the College sticker on the front. Q. How do students access the internet from home - Wireless or non- wireless??? A. To connect your laptop to a home network call the Dell Support Number (1300 662 286). It provides 24hr support for this purpose. Whether your home network is wireless or not will depend on your home hardware.
  4. 4. Q. I don't get the cloud thing???? A. Cloud computing refers to files being saved remotely via the internet and being able to access them from anywhere, assuming you have an internet connection. Visit this website for more information. http://www.cloudessential.com/cloudcomputing/ Q. Where can you find "shift happens"? A. http://www.google.com.au/search?sourceid=chrome&ie=UTF-8&q=shift+happens Q. Can we store the kids in the cloud too?? A. If you can find a way to turn them into virtual data, yes you can. Q. The fee this year which I think was $250 and next year approx $400, is this going to be managed so that it is a tax deduction? A. The College recommends that parents seek independent financial advice about whether the education tax refund program applies to their individual circumstances. Q. Would we still have a password for our laptop, even though everyone has one for themselves? A. Yes you will still have a password for your laptop. You need the password for a number of reasons: 1. To access the network while at school: the school wireless network will only allow authorized users access. Your username and password give that authorization. 2. To prevent other people accessing, and possibly damaging, your laptop: you will be the administrator of the laptop, which means you have access to all the files required to run your laptop. If another person accesses these, then they could remove these files making your laptop inoperable. 3. To ensure responsible use: you are responsible for what is put onto your laptop, and what your laptop is used for, irrespective of who uses it. If YOUR laptop is used to access inappropriate sites, YOU are responsible, even if a friend was the person who went there. Therefore your password is important to ensure that only you use your laptop. Q. Are we able to buy a computer from a shop and still use it within the school, or does this laptop have specific school programs attached? A. No. Any laptop outside this program will not be given access to the College network, nor can the College install any of our programs onto it. Q. Where can we access the presentation after tonight? A. The presentations are available on the wall wisher site.
  5. 5. Q. If I am in my room looking at certain things can any of the teachers check my history? A. How you use your laptop at home depends on the agreement between you and your parents / guardians. Remember that part of your signed contract states that you will use the laptop in agreement with your parents / guardian, and breaking that contract can see you lose your laptop. Q. What happens with our text books?? A. The College is currently in negotiations with various publishing companies to try and access digital versions of text books. Ultimately everything you will need for school should be accessible via your laptop, but there will be some transition time. Q. Congrats on a slick presentation. Being from the ancient and much maligned older generation, I am afraid I remain sceptical of the purported value of this tech. A. This technology, like any tool, can be used or misused. I can assure you that the College is committed to ensuring this technology is used to enhance your child's education. Never the less, this technology is an integral part of our students' lives. If we want education to be relevant, then we have to use the technology that is relevant to our students. I graduated in 1990. If my College were still using slates (as my parents used), then it would have been considered inappropriate. The proof will be in the pudding, and I hope that the College's efforts in subsequent years will put your scepticism to rest. Q. Going to America in September, can I take my laptop and connect to a wireless over there so I can skype??? A.Yes, you can take the laptop with you as long as you include the laptop computer on your travel insurance policy. You may also connect your laptop to the available wireless services in the USA being aware though that free wireless services are shared and therefore it increases the risk of others being able to monitor the things you do while connected to this wireless network. Q. Seeing how the computer is a touch screen, will it come with screen protection sheets, a touch pen, touch screen cleaning tools or do we have to buy them? A. The laptops do not come with these cleaning products. They are readily available at any office supply store. Touch pens are not necessary, as the screen is bio- sensitive (you can use fingers).
  6. 6. Q. Everyone is going to take the sticker off especially when it is a very stand out colour. A. Being a stand out colour, it will be obvious when a sticker has been taken off. Since the only laptops without stickers will be from the College's hot swap pool, we might mistakenly ask for the laptop back. Q. If children take their laptops to the library do they still have to pay to print? A. Students are allocated a printing allowance each term. This is to prevent excessive printing. Students are only asked to pay for printing once they have exceeded their allowance of 100 pages. This arrangement will remain. Q. Why can't we get iPads! A. Yes iPads are very cool, and I am tempted to buy one myself. Never the less, for around the same price, they are less powerful, have only a 1 year warranty, no technical support, less storage, smaller screens, no dedicated keyboard, are unable to multi-task, and will not support the majority of the College's software. Q. Will my home insurance cover this laptop? A. All laptops are insured as part of the program; you will not have to include it on your personal home insurance. Q. The sticker on the front is not a good colour for students to meet their responsibilities to keep it clean. It is also not a good peer image for children. A.The students are responsible for keeping the laptop clean, therefore the sticker assists, as it will be difficult to get the top of the laptop dirty when it is covered by a sticker. In respect to your inquiry about peer image, it is no different to the College uniform. Q. What's the standy thing underneath the laptop? A. It's a box cleverly disguised with a piece of cloth. Q. How many Gb is it? A. The laptop has 2Gb of RAM and 160Gb of hard drive space. Approximately 40Gb of the hard drive has been taken up with programs, and a restoration image, there- fore students will have around 120Gb of free space on their hard drive. In addition, soon they will be receiving 25Gb of storage space in a "sky drive".
  7. 7. Q. Do the new Year eights get a laptop for next year or does it only start when you are in Year 9? A. The NSSCP only targets Years 9 to 12. Next year all students from Year 9 to 12 will have a laptop. Q. Will there be an increase in theft at school ?? A. The statistics across Australia have shown little change in the level and/or types of theft that occur in schools when schools adopt a student-managed program. Q. Trying to connect to the wifi at home, but it says the laptop doesn't meet the requirements of the wi-fi, how do i fix it? A. The laptop is compatible with all current wireless standards. Please contact Dell about issues like this. The package provided includes 24hr software support. The number is 1300 662 286 Q. Computers, mobile phones. I wonder just how "in control" our kids are of their lives. Take one of the above away and it's like you've removed a limb. IMO. A. I suppose my grandfather would say the same about my car. Q. How fast are the laptops? A. The laptops have a 1.83 GHz Atom processor. They may struggle with demanding graphic intensive tasks (like gaming), but they will comfortably meet any of our educational needs. Q. Can I transfer music from my current itunes to the one I will put on this laptop, instead of having to download all my music again?? A. You can transfer the files, as long as you have purchased the songs. To see how to do this go to this page http://support.apple.com/kb/ht1373 Q. Will students get the opportunity to have access to any school wiki / blog? A. The College is implementing a Lesson Management System called Moodle. This system will have wikis and blogs, as well as a whole lot more. Q. Can I download things on the laptop or is it just for study purposes only? A. You can use the laptop for personal purposes, as long as that purpose does not violate the agreement that you have signed.
  8. 8. Q. Can I install xamp so that I can load drupal or wordpress so that I can do some web development? A. Xampp is free, opensource software, so you are certainly welcome to install it. I would also encourage you to explore web development. The laptop does come with Dreamweaver, an industry standard web development tool. Q. How long does it take to charge the battery? A. Dell recommends that you plug the laptop in once you get home from school and unplug it before going to bed. It will be fully charged in about 4 to 5 hours depending on how far down the charge was. Leaving it plugged in overnight will shorten the battery life, so avoid this if possible, but always bring it to school fully charged. Q. Does it come with any external backup devices? A. No. The original file structure of the laptop is stored as an image, so it can restored to its original state at any time. The only files that will need backing up are the student's personal files. Q. Will it be a good thing for the school? A. Speaking personally, as a teacher I now have a class with permanent access to the greatest wealth of information the world has ever known, the most extensive communication medium ever created, and creative tools that George Lucas would have died for when he made Star Wars. It is now my responsibility to ensure that it is a good thing for my class, and the College.

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