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Design Thinking in Museums: Presentation to Oakland Museum of California Staff on May 2, 2014
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Design Thinking in Museums: Presentation to Oakland Museum of California Staff on May 2, 2014

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Presentation to staff at the Oakland Museum of California as part of the "OMCA-YOU" staff lecture series, May 2, 2014.

Presentation to staff at the Oakland Museum of California as part of the "OMCA-YOU" staff lecture series, May 2, 2014.

Published in: Design, Education, Business

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  • 1. Design Thinking in Museums Dana Mitro" Silvers May 2, 2014 Oakland Museum of California, OMCA-YOU Sta" Lecture Series Image  copyright  P.  M.    Carlson  
  • 2. Who I am
  • 3. Background Image  by  Vincent  Bloch  from  Wikimedia  Commons    
  • 4. A story about Renee
  • 5. People + stories behind the data Image  by  The  Bees  on  Flickr  /  www.flickr.com/photos/thebees/4982558043  
  • 6. Image  from  flickr  by  the  Stanford  d.school   What is design thinking?
  • 7. How I got involved with this What, exactly, is the design thinking process? Key take-aways + resources Today’s talk
  • 8. Images  copyright  Stanford  d.school   d.school bootcamp
  • 9. d.school and SFMOMA Image  copyright  Stanford  d.school  
  • 10. http://bit.ly/mwpaper
  • 11. Creative confidence
  • 12. Image  by  the  Stanford  d.school   The process
  • 13. Human-centered Biased towards action IterativePrototype-driven Collaborative All icons licensed from The Noun Project Mindful of process
  • 14. Photo  by  Andrew  Delaney/   Mindset and methodology“Design Doing”
  • 15. Image  courtesy  Michael  Edson,  Smithsonian  InsOtuOon     Get away from your desk
  • 16. Listen
  • 17. Image  courtesy  Michael  Edson,  Smithsonian  InsOtuOon     Image  courtesy  Michael  Edson,  Smithsonian  InsOtuOon    Image  from  flickr  by  John  Kannenberg  /  www.flickr.com/photos/jkannenberg/2632871738/     Observe
  • 18. Saturate your space with stories Image  courtesy  Susan  Edwards,  J.  Paul  GeSy  Trust  
  • 19. Organize and synthesize findings
  • 20. Define the right problem Image  by  Bobak  Ha’Eri  from  Wikimedia  Commons    
  • 21. Tools for problem definition
  • 22. Empathy map Empathy map
  • 23. Empathy map
  • 24. POV: Example 1 Specific user + Surprising insight + User needs User needs statement
  • 25. Generate ideas + defer judgment Image  copyright  P.  M.    Carlson  
  • 26. go for quantity build on the ideas of others defer judgment encourage wild ideas Image  by  Xavi  Talleda  from  Flickr  
  • 27. “How might we” statements
  • 28. Empathize Explore Validate Inspire Prototype: why? Image  copyright  P.  M.    Carlson  
  • 29. Types of prototypes
  • 30. Objects Wayfinding + signage Image  courtesy  Michael  Edson,  Smithsonian  InsOtuOon    
  • 31. Objects Exhibits Image  courtesy  Michael  Edson,  Smithsonian  InsOtuOon    
  • 32. Digital interfaces Images  courtesy  Ahree  Lee,  J.  Paul  GeSy  Trust  
  • 33. #mw2014proto   Interactions + experiences Image  courtesy  Michael  Edson,  Smithsonian  InsOtuOon    
  • 34. Fast, scrappy, low-fidelity Image  copyright  P.  M.    Carlson  
  • 35. Testing mindsets Image  copyright  P.  M.    Carlson  
  • 36. Fail early, fail often Fail early and often Image  by  the  Stanford  d.school  
  • 37. Image  by  the  Stanford  d.school   Wrapping up
  • 38. •  Get away from your desk •  Spend less time talking, more time doing + making •  Question assumptions •  Prototype + iterate early and cheap Key take-aways
  • 39. Blog: DesignThinkingforMuseums.net Web: DesigningInsights.com Email: dana@DesigningInsights.com Twitter: @dmitro" Questions Image  courtesy  Michael  Edson,  Smithsonian  InsOtuOon