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Workday Webinar: Delivering SaaS Globally – Rolling Out Workday to the World
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Workday Webinar: Delivering SaaS Globally – Rolling Out Workday to the World

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The highlight of day one was the breakout session hosted by Flextronics Vice President of Human Resources, Debi Hirshlag. She took the audience through a broad review of the company’s Workday …

The highlight of day one was the breakout session hosted by Flextronics Vice President of Human Resources, Debi Hirshlag. She took the audience through a broad review of the company’s Workday deployment to date (now more than 100,000 employees worldwide) and discussed the teams learning through the process – from the composition of the project team to executive sponsorship and change management.

Flextronics’ Workday deployment stands alone as one of the most impressive accomplishments ever in enterprise SaaS – in terms of scale and also the pioneering nature of the project. For Flextronics a pilot effort in a specific region, such as China, can be larger than many companies’ entire employee population. So Debi and her team have built a rich set of best practices for deployment, while retaining a great deal of agility to meet the specific requirements or a given region’s business or cultural requirements. Those best practices are helping them accelerate their roadmap for global go-lives by about a year, and they’re already looking ahead to deploying additional functionality.

Watch the webinar! http://bit.ly/feLUzz

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Transcript

  • 1. Implementing an HRIS at Flextronics: A Global Journey Debi Hirshlag September 2010 Design. Build. Ship. Service.
  • 2. The Partnership 2
  • 3. Setting the Context: Where We Are So Far Records Added Location(s) Go Live Date at Go Live US/Canada 15,000 May 2009 Mexico 30,000 March 2010 China Pilot/India 57,000 July 2010 Today – 107,000+ Active Records 3
  • 4. Getting Started: Selecting the Core HR Project Team HRIS Implementation Role Experience HR Executive Sponsor None HR Project Sponsor None o e HR Project Lead None Change Management Lead g g None HRIS Lead Outsourced SAP Testing Lead Outsourced SAP 4
  • 5. Getting Started: Kicking off the Project Project Team Introductions Show Sponsorship Global Design 5
  • 6. Getting Started: Global Design First Meeting Pre Work: Inventory Country-Specific y y p Business Processes Out-of-the-Box Workday Review Lean Training Detailed Business Process Reviews 6
  • 7. Getting Started: Global Design Second Meeting Review Workday Process Suggestions Discuss and Debate Home-Country Reviews Vote and Note 7
  • 8. Change Management is Hard Generating Excitement! 8
  • 9. Change Management is Hard Changing Mindsets • Human Resources • Managers • Employees 9
  • 10. Change Management is Hard Learning Workday Versus Learning Business Processes 10
  • 11. Change Management is Hard Post-Implementation Support 11
  • 12. If You Remember Nothing Else Choose your project team carefully (but with an open mind) Match your project plan to the context you’re given Ensure (and demonstrate) sponsorship Take a firm (but appropriate) stance in global design Know HR isn’t always a supporter y pp People change is difficult; know your stakeholders and customize your change plan 12
  • 13. What’s Next? Phase Three Phase Four 23 Countries + Rest of China Global HR Process 55 Sites Implementations 18 Languages Dashboard and Metrics 100,000 workers 4 G Lives Go Fully F ll Implement Workda Workday 1 Year (Sept 2010 to Sept 2011) Functionality 13
  • 14. Questions? Design. Build. Ship. Service. 14