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Managing conflict can impact Employee Motivation
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Managing conflict can impact Employee Motivation

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Motivation can be high when conflict is high, and it can also be high when conflict is low; you do not need to feel that you have to eliminate all conflict in order to motivate your people.

Motivation can be high when conflict is high, and it can also be high when conflict is low; you do not need to feel that you have to eliminate all conflict in order to motivate your people.

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  • 1. Global Strategic Management Solutions, Inc. MANAGING CONFLICT CAN IMPACT EMPLOYEE MOTIVATION Tags: Communications, Leadership, Conflict ManagementDr. Doreen McGunagle | 866.417.2415 | www.globalstrategicmgmt.com Page 1
  • 2. Global Strategic Management Solutions, Inc.The level of conflict between employees and between employees and theirmanagers or the organization as a whole is not very important. Motivationcan be high when conflict is high, and it can also be high when conflict islow; you do not need to feel that you have to eliminate all conflict in order tomotivate your people. Thats not a realistic goal anyway because there areoften conflicting needs or points of view in any dynamic workplace. In fact,conflict is often a healthy thing.But how conflict is handled does affect motivation to a significant extent.Managing conflict requires constructive and considerate approaches toconflict generally boost employee job motivation levels. Other approachestend to hurt motivation levels. Learn more by downloading our free whitepaper, Dealing with Conflict.http://managingtheglobalworkplace.com/dealing-with-conflict.Our point is that you can boost motivation levels by encouraging the use ofcollaboration and compromise in your workplace. When you make morefrequent use of these styles with your employees, you will see a gradualincrease in job motivation. And when you encourage them to use thesestyles with each other, job motivation should be even more pronounced.Dr. Doreen McGunagle | 866.417.2415 | www.globalstrategicmgmt.com Page 2
  • 3. Global Strategic Management Solutions, Inc.When managers recognize that employee motivation is sometimesinfluenced by the way a conflict is being handled (style), they will startlooking at a conflict as an opportunity to build employee motivation.Managers who want to increase employee motivation should focus primarilyon reducing the use of the compete style and increasing the use of theCollaborate style.Explaining the Relationship between Conflict Style and MotivationEmployee motivation is affected by the way a person deals with a particularconflict because the style-Compete, Accommodate, Avoid, Compromise, orCollaborate-helps determine the amount of structure and consideration inthe employees job environment. And both structure and consideration arepowerful drivers of motivation levels.When managers model Collaborate conflict-handling behavior in theirinteractions with employees, they help employees learn to use styles thatinvolve collaboration. Conflict-handling styles can be taught by example. Tolearn more, download our free white paper on conflict management.Dr. Doreen McGunagle | 866.417.2415 | www.globalstrategicmgmt.com Page 3