Agile2012 klingon

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Agile2012 klingon

  1. 1. Users Are From Mars,Developers Are From Klingon Agile2012 Conference August 2012 Don McGreal, Derek Lane
  2. 2. What’s the BiggestChallenge to Building Software?Communication
  3. 3. So What’s All This Stuff About Klingons?Agile GamesAdvanced Learning TechniquesGame TheoryCollaborationTeamwork / Team Building
  4. 4. Let the Games Begin! GeezerSlaw
  5. 5. GeezerSlaw RetroDevelopers: What went through your mind when thecustomers were describing the system?Customers: How close were the developers to yourvision of the system?Observers: What did you see? What worked? Whatdidn’t? Do you think the project will succeed or fail?Why?Everyone: Was this experience familiar? What did itremind you of?
  6. 6. Now for SomethingTotally Different: Where Are Your Keys?
  7. 7. WAYK RetroWhat just happened?How did this feel?During the game we avoided translating things intoEnglish, Did this help your understanding? If so, how? If not, why not? Who can tell me in English what was discussed? How did it feel to use sign language to help communicate? What other techniques could have been used?
  8. 8. Agile Applications?How could you apply these techniques in realinteractions with your customers/developers?How could you apply these techniques to someother area of your life?Have any of your ideas/opinions changed aboutcommunication as a results of this session? How?Other thoughts / comments?
  9. 9. Summary of TechniquesTechnique Total Physical ResponseCopy Cat Make Me Say Yes / NoInner Circle My Turn / Your TurnFull Start at the BeginningBite-size Pieces How Fascinating!Obvious! Pull You ThroughLimit Mine / Yours3 Times Same Order
  10. 10. So Let’s See WhatYou Have Learned:ReGeezerSlaw
  11. 11. Focus on Techniques Copy Cat Start at the Beginning Same Order
  12. 12. Focus on Techniques Full 3 Times Limit
  13. 13. Focus on Techniques Total Physical Response Pull You Through Obviously
  14. 14. Focus on Techniques Bite Size Pieces Make Me Say Yes My Turn / Your Turn
  15. 15. ReGeezerSlaw RetroWhich techniques were relatively easy to use?Which techniques were more difficult? Why?Can you think of a current situation on your project/team where one of these techniques might help?Explain.Which techniques could you use with your boss?... With your family?
  16. 16. What’s Your Movie?
  17. 17. So, Are Users from Mars? Why Mechanics Like Women...Are Developers from Klingon?Turbo Entabulator? What Did He Say?
  18. 18. Referenceshttp://whereareyourkeys.orghttp://languagehunters.orghttp://tastycupcakes.orgDerek Lane: quikdraw@GunslingerSoftware.com

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