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Magnifying the Strengths Revolution   New Horizons in “AI” Theory and Practice   *** How the Appreciative Inquiry Creates ...
Business as an Agent of World Benefit --More Than 2,000 Interviews --100s of Published Profiles “Positive Institutions”   ...
My “Peter Drucker Moment” The source of my two threads today! <ul><li>“ Every social and global issue of our day is a busi...
Strength-Based Management & Leadership Moving From the Individual to the Organizational and Societal Levels <ul><li>A Posi...
A Story: The Most Exciting Project I Have Ever Worked On
Sustainable Value —From Obligation to Design Mindset Stake- holder  Value ¹ Shareholder Value Unsustainable (Value Transfe...
BUSINESS AS AN AGENT OF WORLD BENEFIT MANAGEMENT KNOWLEDGE LEADING POSITIVE CHANGE
AI at the UN World Summit With Business and Industry CEOs and Civil Society Leaders
UN Global Compact AI Summit Results—and Surprises <ul><li>Innovations : Dow, Novartis, BP, Ericcson, Tata, Royal Dutch She...
Results (cont.) <ul><li>10 Stock Exchanges  & Climate Change Initiative </li></ul><ul><li>43 Local Networks…China   </li><...
Appreciative Inquiry  Involves a Shift <ul><li>“ No problem can be solved from the same level of consciousness that create...
<ul><li>Appreciate “Best of what is” </li></ul><ul><li>Imagine “What might be” </li></ul><ul><li>Design “What should be” <...
The AI 4-D Model of Strengths-Based Change Discovery “ What gives life?” The best of what is. Appreciating Dream “ What mi...
Fairmount Minerals Story Birth of the “Sustainable Design Factory”
Multi-stakeholder Large Group Designing <ul><li>External Stakeholders: </li></ul><ul><li>Customers </li></ul><ul><li>Suppl...
Images of the  Sustainable Design AI Summit
Highlights <ul><li>40% Annual Growth in Earnings Past Two Years </li></ul><ul><li>2007 US Chamber of Commerce’s #1 Corpora...
Sources of Business Value Levels of Design Focus Business & World Context Brand/ Culture Market Product Process Risk Busin...
Fairmount Started with Appreciative Inquiry in 1990  With a Focus on Empowerment 40% CAGR Past Four Years
New High Engagement Turbocharger A Question for You: <ul><li>Which organization will help save more lives in the next five...
Collaborative Designing in Unexpected Places A Question for You About the S-Revolution: <ul><li>Which organization will he...
<ul><li>It employs 1.9 million people </li></ul><ul><li>Its serves 138 million people per week. </li></ul><ul><li>It has a...
Wal-Mart’s Early Steps Many are Watching. <ul><li>Be supplied by 100% renewable energy </li></ul><ul><li>Create zero waste...
Sustainable Value… Design Networks Energy Waste Products Global Greenhouse Gas Strategy Buildings Design Construction & Ma...
The Recent Magazine Summit on Sustainability <ul><li>One of 12 Sustainable Value Creation Networks </li></ul><ul><li>64% o...
Publisher Printer National  Distributor Wholesaler Merchandiser Logistics Provider Freight Advertiser Retailer Consumer RD...
“ Something that’s never happened in 50 years” <ul><li>Results: </li></ul><ul><li>Consensus on 50% improvement in sustaina...
Stories Have Wings
Implications of Packaging  Eco- Innovation &  People Turned On <ul><li>Prevented millions of pounds of trash from reaching...
Implications of Packaging  Sustainable Value Innovation <ul><li>Broadening this initiative to 255 items in Toys:   </li></...
Magnifying the Strengths-Revolution: How To? <ul><li>Strengths-elevating  </li></ul><ul><li>Strengths-combining/amplifying...
Three Ways to Understand Strengths based Design of Positive Institutions
A New Mindset Discovering the “And” <ul><li>Its Not Top Down </li></ul><ul><li>Its Not Bottom Up </li></ul><ul><li>Its Not...
Strengths-based Leadership Through “Strategic Configurations” <ul><li>The Power of Wholeness </li></ul><ul><li>Appreciatio...
Aiming Higher:  If Anything Imaginable Were Possible?
Activation of Inquiry into “What Gives Life?” “ Appreciable World” Advancing Extension of Relatedness & Universal Capacity...
WHY is AI Whole SYSTEM APPROACH POWERFUL?  Positive Organizational Scholarship <ul><li>Barbara Fredrickson’s Broaden-and-B...
Theory AI: Positive Change as  Co-elevation  of Strengths   <ul><li>Elevate-and-Extend </li></ul><ul><li>Spirit of Inquiry...
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Pentascope Keynote Cooperrider 2

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  • Transcript of "Pentascope Keynote Cooperrider 2"

    1. 1. Magnifying the Strengths Revolution New Horizons in “AI” Theory and Practice *** How the Appreciative Inquiry Creates a Culture of Innovation & Human Energy, and Sustainable Value Creation [email_address]
    2. 2. Business as an Agent of World Benefit --More Than 2,000 Interviews --100s of Published Profiles “Positive Institutions” --s ee www.worldinquiry.org “Awe is What Moves Us Forward”
    3. 3. My “Peter Drucker Moment” The source of my two threads today! <ul><li>“ Every social and global issue of our day is a business opportunity in disguise” </li></ul><ul><li>****************************** </li></ul><ul><li>“ The task of leadership is to create an alignment of strengths…making a system’s weaknesses irrelevant” </li></ul>
    4. 4. Strength-Based Management & Leadership Moving From the Individual to the Organizational and Societal Levels <ul><li>A Positive Revolution in Research </li></ul><ul><li>Strengths-Elevating </li></ul><ul><li>Strengths-Combining </li></ul><ul><li>Strengths-Extending Organizations </li></ul><ul><li>Theory “AI” and New Horizons: Positive Institutions and Sustainable Business Breakthroughs </li></ul><ul><li>Tom Brokow’s “Greatest Generation” to our Most Privileged Generation? </li></ul>Image Placeholder
    5. 5. A Story: The Most Exciting Project I Have Ever Worked On
    6. 6. Sustainable Value —From Obligation to Design Mindset Stake- holder Value ¹ Shareholder Value Unsustainable (Value Transfer) Unsustainable (Value Transfer) Unsustainable (Lose/Lose) Sustainable Value ¹ absolute standards or relative to competitors Clean energy vehicles Fossil fuel ICE
    7. 7. BUSINESS AS AN AGENT OF WORLD BENEFIT MANAGEMENT KNOWLEDGE LEADING POSITIVE CHANGE
    8. 8. AI at the UN World Summit With Business and Industry CEOs and Civil Society Leaders
    9. 9. UN Global Compact AI Summit Results—and Surprises <ul><li>Innovations : Dow, Novartis, BP, Ericcson, Tata, Royal Dutch Shell, Cemex, Telephonica, etc. </li></ul><ul><li>Many Prototypes—eg. PRI Project : Goldman Sachs and Other Investment Firms, Representing $10 Trillion in Assets </li></ul><ul><li>Who Cares Wins — data-based eclipse of “the great tradeoff illusion” </li></ul>
    10. 10. Results (cont.) <ul><li>10 Stock Exchanges & Climate Change Initiative </li></ul><ul><li>43 Local Networks…China </li></ul><ul><li>100% Growth in Members by 2007 Summit </li></ul><ul><li>Companies Calling for Management Schools to Get in the Game </li></ul><ul><li>Vision of the BAWB Global Forum (PRME) </li></ul>
    11. 11. Appreciative Inquiry Involves a Shift <ul><li>“ No problem can be solved from the same level of consciousness that created it. We must learn to see the world anew.” </li></ul><ul><li>“ There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle.” </li></ul><ul><li>– Albert Einstein </li></ul>
    12. 12. <ul><li>Appreciate “Best of what is” </li></ul><ul><li>Imagine “What might be” </li></ul><ul><li>Design “What should be” </li></ul><ul><li>Create “What will be” </li></ul><ul><li>Identify problem </li></ul><ul><li>Conduct root cause analysis </li></ul><ul><li>Brainstorm solutions & analyze </li></ul><ul><li>Develop treatment - action plans </li></ul>Deficit Management (deficit based change) (strength-based innovation) Appreciative Inquiry Machine Metaphor: Organizations are “problems to be solved” New Metaphor: Living Systems “ webs of infinite strengths”
    13. 13. The AI 4-D Model of Strengths-Based Change Discovery “ What gives life?” The best of what is. Appreciating Dream “ What might be?” Envisioning Results/Impact Design “ What should be – the ideal?” Co-constructing Destiny “ How to empower, learn, and improvise?” Sustaining Affirmative Topic
    14. 14. Fairmount Minerals Story Birth of the “Sustainable Design Factory”
    15. 15. Multi-stakeholder Large Group Designing <ul><li>External Stakeholders: </li></ul><ul><li>Customers </li></ul><ul><li>Suppliers </li></ul><ul><li>NGO’s </li></ul><ul><li>Neighbors/Communities </li></ul><ul><li>Board of Directors </li></ul><ul><li>Imagine 300—Three days Stakeholders—designing new products, services. </li></ul><ul><li>Internal Stakeholders </li></ul><ul><li>Operations </li></ul><ul><li>Administration & Corporate Services </li></ul><ul><li>Customer Service </li></ul><ul><li>Engineering </li></ul><ul><li>Logistics </li></ul><ul><li>Quality </li></ul><ul><li>Sales </li></ul><ul><li>Technical Support / R&D </li></ul>Sustainable Designing & Innovation of Multiple Realities
    16. 16. Images of the Sustainable Design AI Summit
    17. 17. Highlights <ul><li>40% Annual Growth in Earnings Past Two Years </li></ul><ul><li>2007 US Chamber of Commerce’s #1 Corporate Citizenship Award </li></ul><ul><li>A Culture of Community Partnership and Innovation </li></ul><ul><li>New Employee Owned Businesses, New Markets </li></ul><ul><li>Emerging as Top Rated Star in the Industry </li></ul>
    18. 18. Sources of Business Value Levels of Design Focus Business & World Context Brand/ Culture Market Product Process Risk Business and society value created Anticipating regulations, going beyond legal requirements Reducing energy, waste & process costs—future of totally renewable energy Sustainable-value, green products New stakeholder relationships, new markets Brand story, promise, customer experiences Designing industries, policy contexts, better world
    19. 19. Fairmount Started with Appreciative Inquiry in 1990 With a Focus on Empowerment 40% CAGR Past Four Years
    20. 20. New High Engagement Turbocharger A Question for You: <ul><li>Which organization will help save more lives in the next five years than any other— children, women, and men—who are picking cotton in toxic and chemically treated fields all over the world—fields that are so toxic that when you touch the cotton it feels like an electric jolt around your fingers? </li></ul>
    21. 21. Collaborative Designing in Unexpected Places A Question for You About the S-Revolution: <ul><li>Which organization will help save more lives in the next five years than any other— children, women, and men—who are picking cotton in toxic and chemically treated fields all over the world—fields that are so toxic that when you touch the cotton it feels like an electric jolt around your fingers? </li></ul>
    22. 22. <ul><li>It employs 1.9 million people </li></ul><ul><li>Its serves 138 million people per week. </li></ul><ul><li>It has approximately $350 billion in sales </li></ul><ul><li>It’s attracting the most brilliant and radical environmental minds e.g. Amory Lovins </li></ul><ul><li>It’s raising many eyebrows </li></ul>
    23. 23. Wal-Mart’s Early Steps Many are Watching. <ul><li>Be supplied by 100% renewable energy </li></ul><ul><li>Create zero waste </li></ul><ul><li>Sell products that sustain the environment </li></ul>
    24. 24. Sustainable Value… Design Networks Energy Waste Products Global Greenhouse Gas Strategy Buildings Design Construction & Maintenance Global Logistics Alternative Fuels Operations & Internal Procurement Packaging Textiles Electronics Food & Agriculture Forest Products (Wood & Paper) Chemical Intensive Products Jewelry Seafood China
    25. 25. The Recent Magazine Summit on Sustainability <ul><li>One of 12 Sustainable Value Creation Networks </li></ul><ul><li>64% of Magazines Put on Shelf Don’t’ Get Sold </li></ul><ul><li>2.6 Billion—are Shredded </li></ul><ul><li>Would Circle the Earth 13 Times </li></ul><ul><li>Amazing AI Summit </li></ul>
    26. 26. Publisher Printer National Distributor Wholesaler Merchandiser Logistics Provider Freight Advertiser Retailer Consumer RDA Consultant Magazine Industry System Map 3,6 1,2,3,4,6 1,2,4,5,6 1,2,3,5 1,2 1 <ul><li>Aligning Incentives </li></ul><ul><li>Metrics for Success </li></ul>3. Print forecasting 4. POS Replenishment 5. Modular Planning 6. Stagger on-sale dates 7. Industry Network
    27. 27. “ Something that’s never happened in 50 years” <ul><li>Results: </li></ul><ul><li>Consensus on 50% improvement in sustainability in 1 st Year </li></ul><ul><li>12 major prototype initiatives from POS data to virtual magazine creating kiosks </li></ul><ul><li>An improvement of 50% is = Saving 443,572 trees </li></ul><ul><li>= 4,640,816 gal. diesel fuel </li></ul>
    28. 28. Stories Have Wings
    29. 29. Implications of Packaging Eco- Innovation & People Turned On <ul><li>Prevented millions of pounds of trash from reaching landfills </li></ul><ul><li>Across the supply chain, the initiative will save 667,000 metric tons of carbon dioxide from entering the atmosphere </li></ul><ul><li>Equal to taking 213,000 trucks off the road annually, and saving 323,800 tons of coal and 66.7 million gallons of diesel fuel from being burned. </li></ul><ul><li>“ The packaging is renewable in 90 days instead of 9 million years” </li></ul>
    30. 30. Implications of Packaging Sustainable Value Innovation <ul><li>Broadening this initiative to 255 items in Toys: </li></ul><ul><li>This employee driven initiative saved 3,425 tons of corrugated materials </li></ul><ul><li>1,358 barrels of oil annually </li></ul><ul><li>5,190 trees </li></ul><ul><li>Millions of dollars in transportation costs </li></ul>
    31. 31. Magnifying the Strengths-Revolution: How To? <ul><li>Strengths-elevating </li></ul><ul><li>Strengths-combining/amplifying </li></ul><ul><li>Strengths-extending organizations </li></ul>
    32. 32. Three Ways to Understand Strengths based Design of Positive Institutions
    33. 33. A New Mindset Discovering the “And” <ul><li>Its Not Top Down </li></ul><ul><li>Its Not Bottom Up </li></ul><ul><li>Its Not Inside-Out </li></ul><ul><li>Its Not Outside-in </li></ul>
    34. 34. Strengths-based Leadership Through “Strategic Configurations” <ul><li>The Power of Wholeness </li></ul><ul><li>Appreciation </li></ul><ul><li>Inquiry </li></ul>
    35. 35. Aiming Higher: If Anything Imaginable Were Possible?
    36. 36. Activation of Inquiry into “What Gives Life?” “ Appreciable World” Advancing Extension of Relatedness & Universal Capacity High Initiating Lo w <ul><li>Theory AI—Stages in Positive Change </li></ul><ul><li>Elevate-and-Extend </li></ul><ul><li>Broaden-And-Build </li></ul><ul><li>Establish-and-Eclipse </li></ul>Elevation and Extension of Inquiry Pro-Fusion of Strengths “ Broaden and Build” Activation of Energy Establish and Eclipse
    37. 37. WHY is AI Whole SYSTEM APPROACH POWERFUL? Positive Organizational Scholarship <ul><li>Barbara Fredrickson’s Broaden-and-Build Theory </li></ul><ul><li>Jonathan Haight’s Research into “Elevation” </li></ul><ul><li>Wayne Baker’s work on the activation </li></ul><ul><li>of positive energy networks </li></ul><ul><li>Boyatzis on Resonant Leadership </li></ul>
    38. 38. Theory AI: Positive Change as Co-elevation of Strengths <ul><li>Elevate-and-Extend </li></ul><ul><li>Spirit of Inquiry & Ethos of Appreciation </li></ul><ul><li>Resonating Patterns of Positive Emotions </li></ul><ul><li>High Quality Connections </li></ul><ul><li>Broaden-And-Build </li></ul><ul><li>Pro-fusion of Strengths </li></ul><ul><li>Magnification (analysis, synthesis) </li></ul><ul><li>Savoring (ritual, story, meaning) </li></ul><ul><li>Establish-and-Eclipse </li></ul><ul><li>Generative Imagination and Energy </li></ul><ul><li>Doing & Undergoing (“undoing”) </li></ul><ul><li>Upward spiral </li></ul>
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