Can Activity StreamsFree Us From The Office?The Real Scoop onon Mobile Activity StreamsDavid Lavenda© 2013 by harmon.ie Al...
2David Lavendaharmon.ie, VP Product StrategyFast Company ContributorInformation Overload Researcherdavidl@harmon.iedlavend...
Information Overloadin The Mobile Enterprise
Is InformationOverload New?Source: Standage, Tom, The Victorian Internet
What is theInformationOverloadProblem? 
05101520251985‐1994 2000‐2009Perceived Causes of Information Overload Email / CMCS Internet / News Digital Content Traditi...
Why is thisimportant
47%of respondents saidinformation collectiondistracts them from their main responsibilitiesSource: Reuters Survey, “Dying ...
13believe thatimportant decisions wereNearlydelayed and adversely affected due to much informationSource: Reuters Survey, ...
23of managers believe information overload causes loss of job satisfactionSource: Reuters Survey, “Dying for Information”h...
23believe itdamaged personal relationshipsSource: Reuters Survey, “Dying for Information”http://old.cni.org/regconfs/1997/...
13believe it haddamaged their healthSource: Reuters Survey, “Dying for Information”http://old.cni.org/regconfs/1997/ukoln‐...
Why is itDifferent This time
Cloud Mobile Social Standards Smart sensorsTechnology
We are compelled to respond to requests at all times
Inability to separate work and leisure
No downtime Unable to recover from work
We have a perception of loss of control 
mobility is awful YUCK!!mobility is greatWOW!
Can Activity Streams Free us fromInformation Overload?
Social Network Activity Streams
Activity Streams a list of (recent) events about a person, group, or topic. A person ‘follows’ other people or application...
Activity Streams Angela Cooper shared a picturea list of (recent) events about a person, group, or topic. A person ‘follow...
Activity Streams Bob Mullins closed a deal with Acme for $300K.a list of (recent) events about a person, group, or topic. ...
Activity Streams Deborah Nielsen updated the document “Proposal for Zimble.docx”a list of (recent) events about a person, ...
Email Activity StreamsWhy Are Activity Streams Different?
Source: http://www.fastcompany.com/1825915/email‐crushing‐us‐can‐activity‐streams‐free‐us
EnterpriseActivity Streams
Activity Streams Present New Challenges
Each Application Produces an Activity Stream
Each Activity Stream Tells Only Part of the Story
32Some Applications Don’t Produce Streams
Are We Back toSquare One ?Produce Streams
Reeling in information overload
http://www.fastcompany.com/3002467/7‐time‐proven‐strategies‐dealing‐information‐overloadNo need toNo need toReinvent the W...
Two Time‐Proven Strategiesfor Dealing WithInformation overload
Aggregation (Queuing)
But Aggregation Can Create a‘Stream of Unconsciousness’
Context (Filtering)Context means relevance
Context• Location• Time• Social Interactions• Interests (topics)• History• Sensors• Image Recognition• Emotion and Sentiment
Location
Time
Social Interactions
Social Interactions
History / Topics of Interest
Image Recognition ‐ Consumer Application
Image Recognition
Sensors
Sensors
Emotion and SentimentSmart‐scroll Smart‐pause
The Future EnterpriseSource: http://funnydank.com/funny‐pictures‐animals‐funny‐animals‐pictures‐animals‐of‐the‐heroes
54David Lavendaharmon.ie, VP Product StrategyFast Company ContributorInformation Overload Researcherdavidl@harmon.iedlaven...
Information Overload - Can Activity Streams Help?
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Information Overload - Can Activity Streams Help?

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Workers increasingly need to track important business activities while on the go and initiatives like ‘Bring Your Own Device’ (BYOD) are helping by making devices to the mobile workforce. But the smaller tablet and smartphone form factors dictate a new user experience. Providing a meaningful mobile experience means much more than rolling out a mobile app. New “twitter-like” application activity streams represent a breakthrough because these streams can keep workers aware of updates while on the go. However, activity streams represent the next major source of information overload, since unmitigated streams create a ‘stream of unconsciousness’ that is impossible to follow. Automated filtering and context-aware technology provide some hope, but these technologies are still in their infancy. This presentation looks at the promise, as well as the issues provided by activity streams, and it proposes practical strategies for providing ‘anytime, anywhere’ activity updates in a secure and scale-able environment.

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Information Overload - Can Activity Streams Help?

  1. 1. Can Activity StreamsFree Us From The Office?The Real Scoop onon Mobile Activity StreamsDavid Lavenda© 2013 by harmon.ie All rights reserved
  2. 2. 2David Lavendaharmon.ie, VP Product StrategyFast Company ContributorInformation Overload Researcherdavidl@harmon.iedlavendadlavendawww.slideshare.net/dlavendahttp://www.fastcompany.com/user/david‐lavenda
  3. 3. Information Overloadin The Mobile Enterprise
  4. 4. Is InformationOverload New?Source: Standage, Tom, The Victorian Internet
  5. 5. What is theInformationOverloadProblem? 
  6. 6. 05101520251985‐1994 2000‐2009Perceived Causes of Information Overload Email / CMCS Internet / News Digital Content Traditional Content Decision inputsPersonal Communications Short Attention Span Finding information Org structure changesN=82 Source: D. Lavenda researchWhat’s Causing the Problem?
  7. 7. Why is thisimportant
  8. 8. 47%of respondents saidinformation collectiondistracts them from their main responsibilitiesSource: Reuters Survey, “Dying for Information”http://old.cni.org/regconfs/1997/ukoln‐content/repor~13.html
  9. 9. 13believe thatimportant decisions wereNearlydelayed and adversely affected due to much informationSource: Reuters Survey, “Dying for Information”http://old.cni.org/regconfs/1997/ukoln‐content/repor~13.html
  10. 10. 23of managers believe information overload causes loss of job satisfactionSource: Reuters Survey, “Dying for Information”http://old.cni.org/regconfs/1997/ukoln‐content/repor~13.html
  11. 11. 23believe itdamaged personal relationshipsSource: Reuters Survey, “Dying for Information”http://old.cni.org/regconfs/1997/ukoln‐content/repor~13.html
  12. 12. 13believe it haddamaged their healthSource: Reuters Survey, “Dying for Information”http://old.cni.org/regconfs/1997/ukoln‐content/repor~13.html
  13. 13. Why is itDifferent This time
  14. 14. Cloud Mobile Social Standards Smart sensorsTechnology
  15. 15. We are compelled to respond to requests at all times
  16. 16. Inability to separate work and leisure
  17. 17. No downtime Unable to recover from work
  18. 18. We have a perception of loss of control 
  19. 19. mobility is awful YUCK!!mobility is greatWOW!
  20. 20. Can Activity Streams Free us fromInformation Overload?
  21. 21. Social Network Activity Streams
  22. 22. Activity Streams a list of (recent) events about a person, group, or topic. A person ‘follows’ other people or applications to track relevant activities.John G. is following a new colleague, Adrian S.
  23. 23. Activity Streams Angela Cooper shared a picturea list of (recent) events about a person, group, or topic. A person ‘follows’ other people or applications to track relevant activities.
  24. 24. Activity Streams Bob Mullins closed a deal with Acme for $300K.a list of (recent) events about a person, group, or topic. A person ‘follows’ other people or applications to track relevant activities.
  25. 25. Activity Streams Deborah Nielsen updated the document “Proposal for Zimble.docx”a list of (recent) events about a person, group, or topic. A person ‘follows’ other people or applications to track relevant activities.
  26. 26. Email Activity StreamsWhy Are Activity Streams Different?
  27. 27. Source: http://www.fastcompany.com/1825915/email‐crushing‐us‐can‐activity‐streams‐free‐us
  28. 28. EnterpriseActivity Streams
  29. 29. Activity Streams Present New Challenges
  30. 30. Each Application Produces an Activity Stream
  31. 31. Each Activity Stream Tells Only Part of the Story
  32. 32. 32Some Applications Don’t Produce Streams
  33. 33. Are We Back toSquare One ?Produce Streams
  34. 34. Reeling in information overload
  35. 35. http://www.fastcompany.com/3002467/7‐time‐proven‐strategies‐dealing‐information‐overloadNo need toNo need toReinvent the WheelReinvent the Wheel
  36. 36. Two Time‐Proven Strategiesfor Dealing WithInformation overload
  37. 37. Aggregation (Queuing)
  38. 38. But Aggregation Can Create a‘Stream of Unconsciousness’
  39. 39. Context (Filtering)Context means relevance
  40. 40. Context• Location• Time• Social Interactions• Interests (topics)• History• Sensors• Image Recognition• Emotion and Sentiment
  41. 41. Location
  42. 42. Time
  43. 43. Social Interactions
  44. 44. Social Interactions
  45. 45. History / Topics of Interest
  46. 46. Image Recognition ‐ Consumer Application
  47. 47. Image Recognition
  48. 48. Sensors
  49. 49. Sensors
  50. 50. Emotion and SentimentSmart‐scroll Smart‐pause
  51. 51. The Future EnterpriseSource: http://funnydank.com/funny‐pictures‐animals‐funny‐animals‐pictures‐animals‐of‐the‐heroes
  52. 52. 54David Lavendaharmon.ie, VP Product StrategyFast Company ContributorInformation Overload Researcherdavidl@harmon.iedlavendadlavendawww.slideshare.net/dlavendahttp://www.fastcompany.com/user/david‐lavenda

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