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The Business Value Of Online Communities
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The Business Value Of Online Communities


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This presentation outlines the business value of online communities and social software.

This presentation outlines the business value of online communities and social software.

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  • And… business users… just like you and me… all seem to be asking the same question… Why can’t we use the same, easy to use Web 2.0 tools that we have at home… in the office?At home… we can upload video’s to YouTube… add our pictures to Flickr… create new business connections on Linked-In or share our thoughts using blogs or “tweeting” on Twitter.Why can’t we do this at work?
  • But… most difficult of all is trying to manage a successful company without the right tools, the right people and the right culture.Many organizations today… still struggle with isolated knowledge workers, limited understanding of organizational expertise and a lack of accepted best practices. Information barriers hamper productivity, decrease employee awareness and cripple the pace of innovation by duplicating efforts. This is where I see online social software playing a HUGE role in many organizations – not only inside the company, but outside too.
  • But… we didn’t stop there… for the consultants and professional service firms out there… We also provide a free online community playbook… a step by step guide… for building successful online business communities.Our “Community Playbook” is consists of five keysections… or building blocks… and each section is chalked full… of helpful tips, tricks and best practices.It is truly… a recipe for success.
  • We also provide support for existing enterprise and legacy applications that reside in almost every company. From LDAP synchronization… to “out of the box” widgets for sharing data with Microsoft SharePoint, and leading consumer applications like Twitter.IGLOO’s Open API also allows for custom integrations with almost any 3rd party application.
  • Transcript

    • 1. IGLOO In the Cloud
      Business Social Networking made easy
      Corporate Presentation - September 2010
    • 2. Company ProfileA little about us
      IGLOO Software
      • Founded in 2008
      • 3. Canadian company
      • 4. Funded by the largest bank in Canada
      Develop & host business communities
      • Cloud-only, no on-premise offerings
      • 5. Powered by Web 2.0 technology
      • 6. Feature-rich suite
      • 7. Social yet secure
      • 8. Award-winning
      Some of our awards:
    • 9. Company ProfileA little about us
      Some of our customers:
      Social Enterprise Solutions
    • 15. The Web 2.0 PhaseMoving from content “consumers” to “creators”
      • In a phase the experts call Web 2.0 – it’s all about two way communication!
      • 16. Made popular by consumer tools like Facebook, LinkedIn and Twitter.
      • 17. Characterized by free, easy to use publishing tools that allow us to collaborate, network and share in our personal lives.
      Web 2.0
    • 18. Everybody’s Moving to the CloudNo hardware or software required
      Faster Deployment
      Up and running in days not months
      Better Performance
      The cloud adjusts to your
      performance needs to
      automatically manage spikes
      in your business
      Rental Model
      Lower startup costs – no
      software/hardware to buy
      Better Service
      45-60 day upgrade
      and maintenance cycles
      Higher Availability
      99.5% availability – Guaranteed!
      Access at Anytime,
      and From Anywhere
      Cloud computing is "always on" -
      day or night, from any browser,
      desktop or mobile device around
      the globe, 24x7
      Go Green
      - Eliminate the need for
      on-premise hardware.
      -Reduce server room
      electric consumption.
      -Get rid of under utilized
      machines and servers
    • 19. A new way of working is emergingBusiness is becoming more social
      Business is both a personal and social activity...
      Companies don’t build products, do deals
      or make service calls…people do!
      Finally, technology solutions that work the way I do!
    • 20. Employees Want Better ToolsAt work, on the road and at home
      Tell me again… why I can’t use the same easy to use Web 2.0 tools I have at home… in the office?
    • 21. All Social Tools are Not EqualDo you know the difference?
      Social Tools
      Social Tools
      • It’s fun
      • 22. It’s free
      • 23. It’s all about you
      • 24. It’s your choice
      • 25. It’s your data…or is it?
      • 26. It’s for work
      • 27. It’s cost effective
      • 28. It’s for the company
      • 29. It’s governed
      • 30. It’s secure & brandable
      • 31. It must work nicely with other applications
    • What We DoDevelop communities for your social enterprise
      We help organizations design, build and deploy successful online business communities to improve individual & team productivity.
      Partner Portal
      Internal business communities
      External business communities
      Departmental Intranet
    • 41. Our Value PropositionCreating business connections – inside and out
      Online communities create powerful connections between people, information and processes throughout your entire company. Use these connections to build corporate capacity for real competitive advantage.
      The capacity of 1000’s of knowledge workers to innovate is far greater than that of a few executives.
    • 42. Community Solutions for BusinessThe Social Enterprise
    • 43. Three Product EditionsChoose the package that’s right for you
      Starting at $199/month
      Ideal for:Pilot projects, not-for-profits, small businesses, limited budgets, academic, short term projects
      Starting at $599/month
      Ideal for:SME's, departmental deployments, business units, project teams, customer and partner portals, websites
      Starting at $999/month
      Ideal for:Company-wide deployments, global 1000, large associations, government agencies, networks, intranets, extranet
    • 44. “Out-of-the-Box” TemplatesStart faster – with a bigger impact
      Solution Templates
      Application Templates
    • Corporate DashboardsMimicking the way companies work
      Teams Dashboards
      Personal Dashboard
      Enterprise Dashboard
    • 56. Community PlaybookTips & tricks for community builders
      An online community for community builders. Consists of:
    • Technology & Key Features
    • 62. Feature SetA complete integrated suite
      Business Communities
      Content Management
      Team Collaboration
      Web Publishing
      Social Networking
      Find, manage, store and share your corporate knowledge and information securely in your online community.
      Facilitate effective collaboration and communication around your key organizational assets.
      Promote and empower business critical relationships across your entire team or organization.
      Promote and empower business critical relationships across your entire team or organization.
      Your IGLOO Community
      Administration, Widgets, API
    • 68. Template Layer
      Drag-and-Drop Widget Layer
      Technology PlatformScalable, extensible, configurable
      Interface Layer
      Application Layer
      - My Feeds
      - My Dashboard
      - Personal Profiles
      - Connections
      - Messaging
      - Wall
      - Status
      - Document Mgmt
      - Version Control
      - Reserve
      - Check In/Check Out
      - File Management
      - File Organizing
      - Multiple Views
      - Email Notifications
      - RSS Syndication
      - Permissions
      - Search
      - Desktop Integration
      - Broadcast
      - Forums
      - Wikis
      - Blogs
      - Rating
      - Commenting
      - Tagging
      - Messaging
      - Calendar
      - Meetings
      - Invitations
      - Group Management
      - Wallpaper Theme
      - Permissions
      - Configurations
      - Reporting
      - Statistics
      API Layer
      Database Layer
    • 69. Mobile ReadyRoad warrior friendly
      • Access your community from anywhere, at any time
      • 70. In the office
      • 71. On the road
      • 72. At home
      • 73. Browse & search community content
      • 74. Post blog articles, forum topics & event listings
      • 75. Message community members
      • 76. Upload pictures, videos
      • 77. Follow content and contributions
      • 78. Browse documents and folders
    • 79. Leverage & ExtendYour existing technology investments
      Office Applications
      Enterprise Applications
      Web browsers
      Email Clients
    • 80. Professional ServicesYou are not alone, we can help
      Service Packages:
      Jump StartConsulting, Design & Build
      Self StartConsulting, Design & Build
      Quick StartConsulting, Design & Build
      Customer Support:
      Self Service Portal
      Bronze Support
      Optional Modules:
    • Some of the largest companies in the world rely on IGLOO Software to power their online business communities.
      We hope you are next!
    • 89. Start your 15 Day Premium Trial today:
      1.877.ON IGLOO