The Business Value Of Online Communities

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This presentation outlines the business value of online communities and social software.

This presentation outlines the business value of online communities and social software.

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  • And… business users… just like you and me… all seem to be asking the same question… Why can’t we use the same, easy to use Web 2.0 tools that we have at home… in the office?At home… we can upload video’s to YouTube… add our pictures to Flickr… create new business connections on Linked-In or share our thoughts using blogs or “tweeting” on Twitter.Why can’t we do this at work?
  • But… most difficult of all is trying to manage a successful company without the right tools, the right people and the right culture.Many organizations today… still struggle with isolated knowledge workers, limited understanding of organizational expertise and a lack of accepted best practices. Information barriers hamper productivity, decrease employee awareness and cripple the pace of innovation by duplicating efforts. This is where I see online social software playing a HUGE role in many organizations – not only inside the company, but outside too.
  • But… we didn’t stop there… for the consultants and professional service firms out there… We also provide a free online community playbook… a step by step guide… for building successful online business communities.Our “Community Playbook” is consists of five keysections… or building blocks… and each section is chalked full… of helpful tips, tricks and best practices.It is truly… a recipe for success.
  • We also provide support for existing enterprise and legacy applications that reside in almost every company. From LDAP synchronization… to “out of the box” widgets for sharing data with Microsoft SharePoint, and leading consumer applications like Twitter.IGLOO’s Open API also allows for custom integrations with almost any 3rd party application.


  • 1. IGLOO In the Cloud
    Business Social Networking made easy
    Corporate Presentation - September 2010
  • 2. Company ProfileA little about us
    IGLOO Software
    • Founded in 2008
    • 3. Canadian company
    • 4. Funded by the largest bank in Canada
    Develop & host business communities
    • Cloud-only, no on-premise offerings
    • 5. Powered by Web 2.0 technology
    • 6. Feature-rich suite
    • 7. Social yet secure
    • 8. Award-winning
    Some of our awards:
  • 9. Company ProfileA little about us
    Some of our customers:
    Social Enterprise Solutions
  • 15. The Web 2.0 PhaseMoving from content “consumers” to “creators”
    • In a phase the experts call Web 2.0 – it’s all about two way communication!
    • 16. Made popular by consumer tools like Facebook, LinkedIn and Twitter.
    • 17. Characterized by free, easy to use publishing tools that allow us to collaborate, network and share in our personal lives.
    Web 2.0
  • 18. Everybody’s Moving to the CloudNo hardware or software required
    Faster Deployment
    Up and running in days not months
    Better Performance
    The cloud adjusts to your
    performance needs to
    automatically manage spikes
    in your business
    Rental Model
    Lower startup costs – no
    software/hardware to buy
    Better Service
    45-60 day upgrade
    and maintenance cycles
    Higher Availability
    99.5% availability – Guaranteed!
    Access at Anytime,
    and From Anywhere
    Cloud computing is "always on" -
    day or night, from any browser,
    desktop or mobile device around
    the globe, 24x7
    Go Green
    - Eliminate the need for
    on-premise hardware.
    -Reduce server room
    electric consumption.
    -Get rid of under utilized
    machines and servers
  • 19. A new way of working is emergingBusiness is becoming more social
    Business is both a personal and social activity...
    Companies don’t build products, do deals
    or make service calls…people do!
    Finally, technology solutions that work the way I do!
  • 20. Employees Want Better ToolsAt work, on the road and at home
    Tell me again… why I can’t use the same easy to use Web 2.0 tools I have at home… in the office?
  • 21. All Social Tools are Not EqualDo you know the difference?
    Social Tools
    Social Tools
    • It’s fun
    • 22. It’s free
    • 23. It’s all about you
    • 24. It’s your choice
    • 25. It’s your data…or is it?
    • 26. It’s for work
    • 27. It’s cost effective
    • 28. It’s for the company
    • 29. It’s governed
    • 30. It’s secure & brandable
    • 31. It must work nicely with other applications
  • What We DoDevelop communities for your social enterprise
    We help organizations design, build and deploy successful online business communities to improve individual & team productivity.
    Partner Portal
    Internal business communities
    External business communities
    Departmental Intranet
  • 41. Our Value PropositionCreating business connections – inside and out
    Online communities create powerful connections between people, information and processes throughout your entire company. Use these connections to build corporate capacity for real competitive advantage.
    The capacity of 1000’s of knowledge workers to innovate is far greater than that of a few executives.
  • 42. Community Solutions for BusinessThe Social Enterprise
  • 43. Three Product EditionsChoose the package that’s right for you
    Starting at $199/month
    Ideal for:Pilot projects, not-for-profits, small businesses, limited budgets, academic, short term projects
    Starting at $599/month
    Ideal for:SME's, departmental deployments, business units, project teams, customer and partner portals, websites
    Starting at $999/month
    Ideal for:Company-wide deployments, global 1000, large associations, government agencies, networks, intranets, extranet
  • 44. “Out-of-the-Box” TemplatesStart faster – with a bigger impact
    Solution Templates
    Application Templates
  • Corporate DashboardsMimicking the way companies work
    Teams Dashboards
    Personal Dashboard
    Enterprise Dashboard
  • 56. Community PlaybookTips & tricks for community builders
    An online community for community builders. Consists of:
  • Technology & Key Features
  • 62. Feature SetA complete integrated suite
    Business Communities
    Content Management
    Team Collaboration
    Web Publishing
    Social Networking
    Find, manage, store and share your corporate knowledge and information securely in your online community.
    Facilitate effective collaboration and communication around your key organizational assets.
    Promote and empower business critical relationships across your entire team or organization.
    Promote and empower business critical relationships across your entire team or organization.
    Your IGLOO Community
    Administration, Widgets, API
  • 68. Template Layer
    Drag-and-Drop Widget Layer
    Technology PlatformScalable, extensible, configurable
    Interface Layer
    Application Layer
    - My Feeds
    - My Dashboard
    - Personal Profiles
    - Connections
    - Messaging
    - Wall
    - Status
    - Document Mgmt
    - Version Control
    - Reserve
    - Check In/Check Out
    - File Management
    - File Organizing
    - Multiple Views
    - Email Notifications
    - RSS Syndication
    - Permissions
    - Search
    - Desktop Integration
    - Broadcast
    - Forums
    - Wikis
    - Blogs
    - Rating
    - Commenting
    - Tagging
    - Messaging
    - Calendar
    - Meetings
    - Invitations
    - Group Management
    - Wallpaper Theme
    - Permissions
    - Configurations
    - Reporting
    - Statistics
    API Layer
    Database Layer
  • 69. Mobile ReadyRoad warrior friendly
    • Access your community from anywhere, at any time
    • 70. In the office
    • 71. On the road
    • 72. At home
    • 73. Browse & search community content
    • 74. Post blog articles, forum topics & event listings
    • 75. Message community members
    • 76. Upload pictures, videos
    • 77. Follow content and contributions
    • 78. Browse documents and folders
  • 79. Leverage & ExtendYour existing technology investments
    Office Applications
    Enterprise Applications
    Web browsers
    Email Clients
  • 80. Professional ServicesYou are not alone, we can help
    Service Packages:
    Jump StartConsulting, Design & Build
    Self StartConsulting, Design & Build
    Quick StartConsulting, Design & Build
    Customer Support:
    Self Service Portal
    Bronze Support
    Optional Modules:
  • Some of the largest companies in the world rely on IGLOO Software to power their online business communities.
    We hope you are next!
  • 89. Start your 15 Day Premium Trial today:
    1.877.ON IGLOO