Predictive Index® Case StudyValidity Study / Quantitative ResultsIndustry: Hospitality / RestaurantsPosition: District Man...
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Tim Horton Study Of Top District Managers

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Tim Horton Study Of Top District Managers

  1. 1. Predictive Index® Case StudyValidity Study / Quantitative ResultsIndustry: Hospitality / RestaurantsPosition: District Manager Results The top performers exceeded sales targets by nearly 700% over the bottom performers. Average PI Pattern: Top 20 Performers Average PI Pattern: Bottom 20 Performers Average = $2,283,511 Average = $327,077 Minimum = $1,686,945 Maximum = $699,167 A 7 A 5 B 9 Self B 9 Self SELF C 8 SELF C 7 D 17 D 15 M 41 M 36 CRITERIA: This statistical analysis is based upon a PI validity study conducted with 89 District Managers. PI validity studies are designed to determine the statistical connections between PI profiles and superior job performance. The quantitative measurement criteria are based on a comparison to budgeted dollar sales volume for 2005. Industry The client company is a coffee and doughnut chain with a significant number of stores throughout North America. Position District Managers are responsible for managing a specific territory of stores, providing management support, operational direction and acting as a liaison between individual store owners and the parent company. Analysis In examining the difference in the PI patterns of top and bottom District Managers, the two most significant factors are the A Factor (Dominance) and the B Factor (Extroversion). Because of their higher A Factors, the high-performing district managers are confident, independent, and competitive, and are “self-starters” who are ambitious and take the initiative. They are task and end-results focused, with a reluctance to relinquish genuine authority, and possess a thinking orientation that is critical, creative and pre-disposed to action. Because of their “A over B” spread, when managing people and projects, they are focused first and foremost on achieving results, and secondarily on team communication, morale, and dynamics. These top performers are constantly looking to improve performance, quality, and ability to compete. For example, when supervising the opening of new stores within their territory, these top-performers are likely to set very aggressive sales targets and to be prone to strong follow-up to ensure those targets are met. PI Quantitative Study 2006.01.01 PI Worldwide is a division of Praendex Inc. © 2006, Praendex Incorporated. Predictive Index® in its entirety, and all of its component parts, make up a copyrighted proprietary system published by Praendex Incorporated. All rights reserved.

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