SAP Business By Design

Agenda

What is Business ByDesign?
Why do you require Business ByDesign?
What is SaaS?
Discussing the features, benefits and advantages of SaaS.
How will SaaS help in expanding the business?
Minimum system requirement to run BuisnessByDesign
Go-live services.

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Business ByDesign

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Criteria for evaluation.
Quality
Security and Privacy
Network Security
Back up and Recovery
Security with user access
Business benefits
Summary

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To setup a small or mid-sized business
we require:

Establishing a new location
Serving new markets
Facing sudden sustainable growth
Preparing for recession
Establishing a new sales channel
Integrating a new supply chain

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Facing more disciplined governance or financial reporting
Being held to more stringent performance goal
Establishing a new business model
Facing more aggressive competition
Responding to higher expectations from customers

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To overcome such complications we have…
Business By Design
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What is Business ByDesign?

SAP Business ByDesign is fully integrated business management software designed for midsize companies or small businesses that want the benefits of large-scale business applications without the need for a large IT infrastructure.
It enables preconfigured process best practices for managing financials, customer relationships, human resources, projects, procurement, and the supply chain.
SAP takes care of installation, maintenance, and upgrades – so you can focus on your business, not on IT.

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Introduction to SaaS.

Business applications delivered as an on-demand service via a secure Internet connection and a standard Web browser are referred to as software-as-a-service (SaaS).
Most SaaS solutions have a pay-per-use fee versus a large up-front investment.
SaaS enables many companies to spend less money and IT effort on managing their solutions, so they can focus on their core competencies.

Detail info on SaaS in the later slides
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How do you know if SaaS is a good fit for you?

Do you have limited capital budget, limited IT support, or no desire to invest in building a large in-house IT backbone?
Do you need an immediate fix for a particular area but can't risk a disruption to your business all at once?
Are you using manual processes, spreadsheets, or basic off-the-shelf applications and don't want to invest in expensive custom applications or systems?

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Do you want core process automation and best practices but don’t require deep, customized functionality?
Does your company typically embrace outsourcing as a business principle?
Do you need better control and more predictable costs associated with managing and maintaining applications over the long term?

If you answered yes to any of these questions, you should consider SAP Business ByDesign.

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System requirements:
YOU JUST NEED A PC WITH AN INTERNET CONNECTION AND A WEB BROWSER

Minimum frontend requirements are Pentium 4, 2.4 GHz with 512 MB RAM or equivalent
Recommended frontend requirements include an Intel Core 2 Duo (2.4 GHz with a 1066 MHz front-side bus) or equivalent and 1 GB memory
Frontend network bandwith requirement is 1 mbps

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Soft On-Site Link: SAP provides customers with additional SW to be installed for top security, performance and LAN integration (PC needed: 32-Bit, 1.4 GHz (64-Bit not supported), 1 GB RAM, 10 GB free hard disk space)
Alternatively Hard On-Site Link Partner Solution

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Features

SAP Business ByDesign is one complete solution delivered as a service instead of separate applications integrated together.
The unified platform is delivered in modules, which means you can start small and add modules as you grow.
Security and integration are addressed with a unique architecture .
Service innovation from SAP helps you focus on your business, not your IT .

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Easily deploy and change SAP Business ByDesign without extensive IT experience.
A best fit for fast-growing companies that don’t want to build a large, expensive IT backbone
Fast deployment – in as little as 6 weeks, depending on scope
Delivered on-demand, managed by SAP
Get quick results while building a blueprint for growth

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Streamline your business and maximize resources
Get the solution you want, from the vendor you trust
Monthly subscription pricing starts at $149 per user
Ideal for less than 100 users
Core business processes and best practices built in great fit for professional services, consulting, manufacturing, wholesale distribution and more.

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Benefits:

Flexible

Pick the services right for you, based on your capacity and capability

Safe & Predictable

High quality and risk mitigated service delivery –expertise and best practices built into services Predictable & transparent pricing

Affordable

Standardized services result in reduced effort in your project.

Get as much on-site service as necessary and as much remote service as possible

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Reduce Risk

Minimize the risk of business disruption

Reduce Resource Requirements

Shift the efforts involved in deploying SAP Business ByDesign to SAP to relieve your IT staff of the responsibility
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The following are the two main services of the SAP ByD Portfolio which each offer different

Go-Live Assistance (GLA) . A series of assistance workshops, checkpoints, and Q&A sessions designed to help mid-size businesses thru each phase and milestone of the SAP ByD

Go-Live methodology.

Go-Live Execution (GLE) . A SAP managed deployment project based SAP ByDGo-Live methodology, designed to deliver a fine-tuned business application for mid-size businesses. In addition, the following technical services are also part of the SAP ByD solution:

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What is Go-Live Services?

Business ByDesign offers a range of go-live services that help you take full advantage of the solution’s ease of deployment.
You can choose to manage the majority of go-live tasks and phases internally, with the assistance of a trusted SAP adviser – or you can engage SAP to manage most of your deployment activities and deliver a ready-to-run application. Either way, your go-live project will follow a clear, predictable, and cost-effective path.

The right go-live service for your business depends on your organizational structure, business requirements, resource availability, and comfort level.

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SAP Expert Assistance

The go-live assistance service for SAP Business ByDesign enables you to manage your deployment with your own resources – supplemented with SAP expert assistance. Offered at a fixed price, go-live assistance targets the optimal balance between cost management and risk management.
It’s the right choice if you have enterprise software implementation experience and want to leverage your internal resources.

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With the go-live assistance service, you get the following:

A dedicated SAP go-live adviser who guides your team through planning, fine-tuning, testing, and going live

SAP subject matter specialists who verify deliverables at critical project stages

The go-live adviser works mostly from off-site to support your project manager.

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SAP go-live execution:

With the go-live execution service for SAP Business ByDesign, SAP does the heavy lifting – effectively taking over most of the deployment project tasks.
Offered at a fixed price, it’s the perfect service if you want take maximum advantage of SAP expertise, limit the involvement of your staff, and leverage best practices for business processes, technology, and project management.

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Engaging a go-live service from SAP adds value to your implementation and lessens the burden on your IT resources.
SAP experts help you get your solution up and running quickly, reliably, and cost-effectively.
when you complete your go-live project. Our deployment expertise ensures that your SAP Business ByDesign solution is tailored accurately to your present requirements and adaptable to your future business needs.

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SaaS

SaaSis considerably more than software -- It is a business service, providing the software and managing it for the customer.
You don’t have to install the software, it is already installed and ready for you to use.
You don’t have to manage the hardware, the software or the network. Especially.
You do not have to manage the people, the technicians, or hire or train them.

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The SaaS provider manages all this data center infrastructure remotely for the SaaS customer.
On the application software level, the SaaS provider ensures a continuous stream of ongoing upgrades to the business solution, all behind the scenes. Unlike in a hosted software setting, the new releases and functional upgrades are all included.

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Includeds the entire range of data center infrastructure services: networks, storage, operating systems, databases, application servers, Web servers, and of course, disaster recovery and backup services.
Moreover, it includes a full range of data center operational services – authentication, availability, identity management, production monitoring, patch management and activity monitoring.
Software upgrades and customization – are also provided.

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Features of SaaS:

SaaShas got no large initial outlay of capital required to license the software.
SaaS is typically purchased on a “per-user, per-month” basis, although year-long and even multi-year discounted commitments are often negotiated.
This may ease significantly the burden of licensing software for the small-to-midsize enterprise, and puts the price directly in relation to its use.

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With SaaS, you do not pay for shelfware (as occasionally happens with vendor software), you pay for the seats of users that actually need to use the software in their normal business day. In some instances, casual usage can also be licensed on a “per-user, per-month” basis.
SaaS is priced according to the number of transactions, management. However, the most common pricing for SaaS is “per-user, per-month.”

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SaaS to expand the business:

If the needs of the business should expand significantly, it is simple enough to add licensed seats without any worry about purchasing additional computer hardware, software or networking
This neither requires hiring the additional trained IT technical staff nor managing the same.

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There is no annual maintenance surcharge of 20% of the list price of the vendor software.
It is a completely scalable business resource that does not require large capital expenses at any time.

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THE ADVANTAGES OF SAAS
SaaSoffers certain business advantages to small and midsize businesses that other potential solutions do not:

Financial Value

• Time to Value – SaaS is quickly installed and more quickly made part of the work process when compared with on-premise software.
Often it is possible to self-provision a trial use, or “try before you buy,” a SaaS solution to get a feel for how it looks, feels and operates.
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Affordability – Small-to-midsize businesses with limited capital budgets and limited IT support will find SaaS is far more suitable to their needs than vendor software.
New Technology

• Continuous Innovation – Instead of twice yearly upgrades, SaaS solutions can be enhanced on a regular and almost continuous basis.
Major releases may also appear annually, consolidating all of the enhancements along the way.
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Improved Operations

• Customization has become increasingly easy to adapt SaaS solutions to fit the needs of small-to-midsize businesses.
Some SaaS solutions exploit multitenancy to enable customization by programmers or system integration.

Integration

Today Service Oriented Architectures (SOA) and web services APIs are hallmarks of most if not all SaaS providers, making integration with on-premise vendor software and home-grown systems considerably easier.

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Three additional means of achieving integration:
Integration with other enterprise applications on premise include:

Web-based SaaS integrators
SaaS integration appliances
SaaS system integrators.

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The Web-based SaaS integrators, provides point-and-click integration services on a monthly SaaSsubscription basis with no software packages or hardware appliances to install and maintain.
SaaS integration appliances, enable customers to rapidly complete application-specific integrations using a configuration, rather than a coding approach by using a pre-configured templates addressing dozens of the most widely-used formats.

These same SaaS integration appliance providers will also perform any consulting tasks as required, which can be especially helpful for complex integrations.

SaaS system integrators specializes in connecting SaaS with on-premise applications.

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SaaS Solution Functionality

Be sure to include the functionality required by adjacent functions that may need to share the data or ensure it complies with corporate or regulatory standards.
The finance department, human resources, marketing and sales departments may all have particular, related, functional requirements that should be considered.

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Conversely, if the SaaS solution should be an Integrated Business Suite that serves all or many parts of a small-to-midsize business, be sure to consider requirements from all departments that may be touched, however indirectly, by the SaaS solution.
Should the best available SaaS solution lack some critical function, and no alternative presents itself, you may want to look closely at customization and enhancement capabilities or consider engaging a SaaS system integrator to augment or develop the required functionality.

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KEY CRITERIA FOR EVALUATION

Consider the storage charges and service and support levels that you may need to select in the context of your current and future business operations.
While SaaS pricing is usually far simpler than vendor software pricing, there is often a dizzying array of options and pricing tiers, sometimes with functional differences.
Multi-year commitments will be heavily discounted. Consider annual costs for the appropriate SaaS solution, and also the bundling choices, upgrade paths, and SaaS solution roadmaps.

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The SaaS provider for data that demonstrates the consistency of uptime over the past several years.
The system response times maintained by the SaaS provider in addition to uptime, small and midsized firms considering SaaS should carefully evaluate system response time to ensure that the service levels match their needs and expectations.
If there were outages, listen carefully to the explanations. You need to know what you can expect from the SaaS provider, especially if your business requires consistent availability.

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Quality
When evaluating a SaaS solution, carefully consider the SaaS provider’s quality of service guarantees.

The best practice for quality of service among leading SaaS providers includes website posting of live data on system performance, current information on planned maintenance activities that may impact performance, and historical data on transaction volumes and response time.
The Software and Information Industry Association (SIIA) recently published recommendations on how service level agreement (SLA) should be crafted to unmistakably enforce quality of service

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The SIAA urged that the SLA should establish base monitoring performance levels, credits for non-performance and define how, and how soon, chronic problems will be resolved.
More specifically, the SIAA held that the SLA should identify what is being measured and how it is being measured, as well as the number of times an incident may occur before being considered as chronic.
Ultimately, quality of service is nothing more than the user’s experience

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The SaaS solution’s security and privacy

To explain security from the technical point of view:

The SaP business bydesign solution and the SaP business bydesign business Center – a portal where prospects and customers, for example, can view product demonstrations and white papers and participate in online communities – have secure access through a combination of dedicated on-site links, virtual private networks (VPNs), and unique user Ids and passwords.
The on-site link, a crucial element of the SaP business bydesign topology, is a connectivity appliance that controls access from your browsers to your ondemand proprietary information.

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From your network, the on-site link creates a dedicated, trusted connection using encrypted VPNs to the data center running SaP business bydesign, allowing access only to authorized parties.
This combination of security techniques prevents a third party from gaining access to your information, even with a stolen user Id and password, because they are not connecting through your physical on-site link.
This unique architecture also isolates customer-specific business data so that SaP customers cannot access the data of other SaP customers.

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Today most SaaS providers have SAS 70 Type II audit certification-- ensuring that the service provider has demonstrated controls are in place and acceptable adherence to those controls has been attained.
The technical safeguards of SaaS providers are state-of-the-art and well exceed the capabilities of some smaller and even midsized firms.
Anyone considering a SaaS solution should look closely at the SaaS provider’s security and privacy services and ask specifically about Sarbanes-Oxley and SAS 70 Type II audit certification which should be documented in the SLA

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The SaaS solution’s backup and recovery capability

Backup and recovery is one capability that is essential to small and midsize businesses.
No evaluation of a SaaS solution should be complete without a careful examination of the SaaS provider’s backup and recovery capability.

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SaaS providers also support Web 2.0-style personalization capabilities such as mashups embedded in dashboards.
Easy-to-use configuration capabilities allow non-programmers to modify their look-and-feel and their business processes.

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Network Security
The multilayered, partitioned, proprietary network architecture permits only authorized access to the data center that supports SaP business bydesign with features that include:

reverse proxy farms that hide the network topology from the outside world
Multiple Internet connections to minimize the impact of distributed denial of service (ddoS) attacks

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An advanced intrusion detection system that continuously monitors solution traffic for possible attacks
Multiple firewalls that divide the network into protected segments and shield the internal network from unauthorized Internet traffic
Third-party audits performed throughout the year to support early detection of any newly introduced security issues

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We are not done yet…Set Security with user access:
Access to data is restricted by types of users. SaP business bydesign is set up for the following:

Key users can access the SaP business bydesign business Center to configure the solution, grant and revoke access to end users.
end users use SaP business bydesign according to the authorizations granted them by key users

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Support users can access a production installation of SaP business bydesign for maintenance purposes only.

The actions can be supervised by the customer in application sharing, which is just one form of remote connection.
Remote logon to the customer’s solution in the data center is also monitored and recorded.
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Summary

The Business ByDesign run comprehensive business software at clear cost, reduced complexity, and minimal IT effort, achieve security, privacy protection, and availability of your business software and data
Go-live services for the SAP Business ByDesign solution provide you with the level of support you need to deploy the world’s most complete and adaptable on-demand business solution.

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Network security – use sophisticated technology, such as virtual private networks (VPNs), to secure data network transmissions and guard against unauthorized access
Data security – Keep your critical business data safe by taking advantage of both physical and software defenses
Business operations – Minimize business conflicts involving your personnel with rules and workflow functionality built into work centers and segregation of duties

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Establish a clear total cost of ownership with an IT infrastructure and support that minimizes your IT resource requirements
Reduce the risk of data theft and business disruption by leveraging the skills of SaP experts to maintain the reliability, availability, and privacy of your business software and data Increase your employees’ business focus with a simple-to-use business solution that lets them think in terms of business-language administration instead of the details of information technology
Quality standards and regulations for accounting-relevant systems help ensure that data is stored, processed, and retrieved in an accurate, orderly, and timely manner to provide a complete view of a company’s financial situation.

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