Mindfulness, Soft-Skills
and Design
D. Keith Robinson
!
!
Thursday, June 26, 2014
Lean UX SF
!
D. Keith Robinson
Principal Product Designer, Salesforce
@dkr / dkeithrobinson.com / dangerismyfristname.com
Salesforce UX
SOFT SKILLS.
PEOPLE SKILLS.
“Infinite diversity in infinite
combinations...symbolizing
the elements that create
truth and beauty.”
- Commander Spock
“Staying on top of the hard skills needed is a
necessity in the short term, but one of the best
ways to position yourself ...
“Sometimes the most appropriate
technological solution is a person
talking to another person.”
- Robert Hoekman Jr
The Twe...
“Getting the right people and the
right chemistry is more important
than getting the right idea.”
- Creativity, Inc.
From ...
PRACTICE.
!
PRACTICE.
!
PRACTICE.
THINGS TO PRACTICE
BEING MINDFUL
What is Mindfulness?
!
A mental state achieved by focusing one's awareness
on the present moment, while calmly acknowledgi...
BEING FOCUSED ON
THE PRESENT
Practical Tips to help you focus
on the present:
!
1. Remove Distraction
2. Plan For/Against Context
Switching
3. Reserve ...
Shoshin
(BEGINNER’S MIND)
More: Beginner's Mind
“In the beginner’s mind there are
many possibilities, in the expert’s
mind there are few.”
- Shunryu Suzuki
From: Zen Mind...
EXPERIMENTAL
ATTITUDE
ASKING QUESTIONS
“Asking questions is at the heart of
collaboration, more so than any
project management software or
process. And if you wa...
ACTIVE LISTENING
BEING OK WITH NOT
KNOWING
“I’ll think about it and
get back to you.”
OFFER TO HELP
PRACTICE SAYING
THANK YOU
PAIRING & SHARING
More: On Pairing
THANK YOU
D. Keith Robinson / @dkr
dkeithrobinson.com / dangerismyfirstname.com
!
Mindfulness, Soft-Skills and Design
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Mindfulness, Soft-Skills and Design

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What are the most important skills you should be working on as a designer? What are the tools you should be using? (hint: it's not Photoshop or Sketch)

In this talk, I cover a few things he thinks every designer—and humans in general—should be practicing so they can do their best work.

From Lean UX SF Meetup, June 2014

Published in: Design, Technology, Business
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Mindfulness, Soft-Skills and Design

  1. 1. Mindfulness, Soft-Skills and Design D. Keith Robinson ! ! Thursday, June 26, 2014 Lean UX SF
  2. 2. ! D. Keith Robinson Principal Product Designer, Salesforce @dkr / dkeithrobinson.com / dangerismyfristname.com
  3. 3. Salesforce UX
  4. 4. SOFT SKILLS. PEOPLE SKILLS.
  5. 5. “Infinite diversity in infinite combinations...symbolizing the elements that create truth and beauty.” - Commander Spock
  6. 6. “Staying on top of the hard skills needed is a necessity in the short term, but one of the best ways to position yourself for success in the long term is to focus on the soft skills needed no matter what technology you are working with.” - Sean Blanda From: http://99u.com/articles/20696/you-dont-need-to-learn-to-code-other-truths-about-the-future-of-careers
  7. 7. “Sometimes the most appropriate technological solution is a person talking to another person.” - Robert Hoekman Jr The Tweet from @rhjr: https://twitter.com/rhjr/status/464129645688799233
  8. 8. “Getting the right people and the right chemistry is more important than getting the right idea.” - Creativity, Inc. From Creativity, Inc. by Ed Catmull (co-founder of Pixar) and Amay Wallace
  9. 9. PRACTICE. ! PRACTICE. ! PRACTICE.
  10. 10. THINGS TO PRACTICE
  11. 11. BEING MINDFUL
  12. 12. What is Mindfulness? ! A mental state achieved by focusing one's awareness on the present moment, while calmly acknowledging and accepting one's feelings, thoughts, and bodily sensations, used as a therapeutic technique. ! Google
  13. 13. BEING FOCUSED ON THE PRESENT
  14. 14. Practical Tips to help you focus on the present: ! 1. Remove Distraction 2. Plan For/Against Context Switching 3. Reserve “Slack Time”
  15. 15. Shoshin (BEGINNER’S MIND) More: Beginner's Mind
  16. 16. “In the beginner’s mind there are many possibilities, in the expert’s mind there are few.” - Shunryu Suzuki From: Zen Mind, Beginner's Mind
  17. 17. EXPERIMENTAL ATTITUDE
  18. 18. ASKING QUESTIONS
  19. 19. “Asking questions is at the heart of collaboration, more so than any project management software or process. And if you want to truly collaborate, I’ve found you need to allow yourself to be someone without the answers.” - Jason Santa Maria From: https://the-pastry-box-project.net/jason-santa-maria/2014-march-15
  20. 20. ACTIVE LISTENING
  21. 21. BEING OK WITH NOT KNOWING
  22. 22. “I’ll think about it and get back to you.”
  23. 23. OFFER TO HELP
  24. 24. PRACTICE SAYING THANK YOU
  25. 25. PAIRING & SHARING More: On Pairing
  26. 26. THANK YOU D. Keith Robinson / @dkr dkeithrobinson.com / dangerismyfirstname.com !

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