Technology Session Nafsa Region I

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Technology Session Nafsa Region I

  1. 1. Using Technology to Enhance Communication with Students Lake Washington Technical College
  2. 2. Introduction <ul><li>Luda Bagriy, LWTC Student and IPO Administrative Support </li></ul><ul><li>Ed Sargent, </li></ul><ul><li>Assistant Dean of Learning Resources </li></ul><ul><li>Peggy Setoguchi, International Student Advisor </li></ul>
  3. 3. Agenda <ul><li>Discuss Current Ways Offices Communicate with Students/Campus </li></ul><ul><li>Talk about Why LWTC (International Programs Office) chose to change methods </li></ul><ul><li>Discuss five new ways LWTC International Programs Office has implemented and/or in final processes of implementing: </li></ul><ul><ul><li>E-publications/Newsletter </li></ul></ul><ul><ul><li>‘ My Space’ & ‘Facebook’ accounts </li></ul></ul><ul><ul><li>Podcasting </li></ul></ul><ul><ul><li>Google Apps </li></ul></ul><ul><li>Positive Outcomes </li></ul><ul><li>Challenges and Resolutions </li></ul><ul><li>Future Ideas </li></ul><ul><li>General Audience Discussion </li></ul><ul><li>Q/A </li></ul>
  4. 4. Why Use Technology? <ul><li>1. Small number of staff </li></ul><ul><li>2. Up-to-date with student communication methods </li></ul><ul><li>3. Challenges with room arrangements </li></ul><ul><li>4. Student or intern pride and resume building experience </li></ul><ul><li>5. Collaborative work with staff/students across campus </li></ul><ul><li>6. Information ease </li></ul><ul><li>7. Advising Time On-line </li></ul><ul><li>(Con’t Next Slide) </li></ul>
  5. 5. Why Use Technology? (Continued) <ul><li>8. Time Limitation </li></ul><ul><li>9. Repeated questions from students </li></ul><ul><li>10. Increase international understanding/awareness around campus </li></ul><ul><li>11. Marketing Tools for Prospective Students </li></ul>
  6. 6. New Methods Used at LWTC <ul><li>E-publications and Newsletter </li></ul><ul><li>‘ My Space’ & ‘Facebook’ Accounts </li></ul><ul><li>Podcasting Workshops </li></ul><ul><li>Google Apps </li></ul>
  7. 7. Positive Outcome Highlights <ul><li>1. Feedback is ‘awesome’ </li></ul><ul><li>2. Students read/respond to information published in newsletters/publications </li></ul><ul><li>3. Students understand the set ‘time frame’ now and expect to see that information </li></ul><ul><li>4. Student involvement – student stories, new site suggestions for creative things to implement, updates </li></ul><ul><li>5. Clear and easy format – no extra software needed or long/repeated e-mails that students don’t read </li></ul><ul><li>6. E-mails are specifically used for important matters dealing with that student (they understand when they see the e-mail it’s for something pertaining to them) </li></ul><ul><li>(#7-12 on Next Slide) </li></ul>
  8. 8. Positive Outcome Highlights (Continued) <ul><li>7. Information has increased student awareness; less repeated questions and traffic flow for general needs </li></ul><ul><li>8. Campus awareness </li></ul><ul><li>9. Creative and students know we are trying to match their schedules/styles </li></ul><ul><li>10. Departments on campus have heard/read our publications/Podcasting and starting to implement in their own areas </li></ul><ul><li>11. Team interest; fresh; fun </li></ul><ul><li>12. Marketing for prospective students </li></ul>
  9. 9. Challenges and ‘Working Resolutions’ <ul><li>1. “My Space” = Student understanding of how to enroll </li></ul><ul><li>2. Get everyone to sign agreements prior to signing into ‘My Space’/ ‘Facebook’ </li></ul><ul><li>3. ‘Down time’ on ‘My Space’ and learning HTML code to start </li></ul><ul><li>= Simple handouts and orientation sessions about ‘My Space’ </li></ul><ul><li>= Have ‘My Space’ orientations in our general new student orientations and Welcome events to get everyone signed up </li></ul><ul><li>= Getting help; ‘ Facebook ’ does not require HTML code </li></ul>
  10. 10. Works in Progress <ul><li>E-publications specifically with campus awareness and/or marketing focus </li></ul><ul><li>Virtual Reality Site: Second Life </li></ul><ul><ul><li>www.secondlife.com </li></ul></ul><ul><li>Another newsletter publication: Letter Pop </li></ul><ul><ul><li>www.letterpop.com </li></ul></ul>
  11. 11. New Ideas?? <ul><li>Your Turn – What Ideas Do YOU Have? </li></ul><ul><li>Open Discussion Time </li></ul>
  12. 12. Access to Information <ul><li>Learn the ‘How to’ and Get a Copy of our Presentation on our Wiki: </li></ul><ul><li>http://lwtc.pbwiki.com/ </li></ul><ul><li>Go to: Vancouver Conference </li></ul>
  13. 13. Questions/Answers

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