ONTARIO’S CIMS (Court Information Management System) Presentation to the Meeting of Canadians CTC 2009 Denver, September 2009

Why CIMS Many users must access separate applications many user IDs and passwords Disparate information sources Different practices in different locations Paper-intensive processes Changing staff demographics Steep learning curve due to complex business Clerical errors Duplication of effort across applications

Many users must access separate applications

many user IDs and passwords

Disparate information sources

Different practices in different locations

Paper-intensive processes

Changing staff demographics

Steep learning curve due to complex business

Clerical errors

Duplication of effort across applications

Approach Leverage the existing investment in technology Research what is available in the marketplace to integrate and streamline Follow IT Project Management Framework in Ontario Set up Business/IT Governance Structure Use internal resources for core project team Use external consultancy to fill gaps in capacity and skills

Leverage the existing investment in technology

Research what is available in the marketplace to integrate and streamline

Follow IT Project Management Framework in Ontario

Set up Business/IT Governance Structure

Use internal resources for core project team

Use external consultancy to fill gaps in capacity and skills

CIMs Key Components Portal Technology Common S cheduling Document Management Financial Management

CIMS - Portal Component One entrance to different applications - Improve user access, security and navigation No more separate passwords, no more “silos”. One “look and feel” across applications - Bring consistency to the workflow logic Consistent information source, consistent way of doing things, easier to train, easier to learn. One search screen serves all applications (where possible) - Avoid performing separate searches on each application Reduce clerical errors and duplication of effort. Portal Technology

One entrance to different applications

- Improve user access, security and navigation

No more separate passwords, no more “silos”.

One “look and feel” across applications

- Bring consistency to the workflow logic

Consistent information source, consistent way of doing things, easier to train, easier to learn.

One search screen serves all applications (where possible)

- Avoid performing separate searches on each application

Reduce clerical errors and duplication of effort.

CIMS – Document Component One unified approach to managing documents across applications Receive Extract Data Store Generate Distribute Print Archive Document Management

One unified approach to managing documents

across applications

Receive

Extract Data

Store

Generate

Distribute

Print

Archive

CIMS – Financial Component One unified approach to managing more and different types of financial transactions by improving upon an existing application Reduce paper-intensive accounting and financial distribution processes due to separate “silos” . Reduce duplication of effort across applications. Financial Management

One unified approach to managing more and different types

of financial transactions by improving upon an existing application

Reduce paper-intensive accounting and financial distribution processes due to separate “silos” .

Reduce duplication of effort across applications.

CIMS – Scheduling Component One unified approach to scheduling events across all systems Centralize information sources for unified event coordination. Put together the places, people and things required Reduce paper-intensive processes. Reduce duplication of effort. Common S cheduling

One unified approach to scheduling events

across all systems

Centralize information sources for unified event coordination.

Put together the places, people and things required

Reduce paper-intensive processes.

Reduce duplication of effort.

CIMS Key Success Indicators Customizable Portals Portal Technology Tailored to individual roles and responsibilities Applicable to all business systems Improved security: one access point, one password Integrated, Reusable Components Document Management , Financial and Scheduling Eliminate duplication of work Minimize development cost and effort Streamline training and shorten learning period Modern Software Development Methods and Tools Standardized IT project management methodology Standardized iterative development approach Approved, powerful, cost-efficient software development tools

Customizable Portals

Portal Technology

Tailored to individual roles and responsibilities

Applicable to all business systems

Improved security: one access point, one password

Integrated, Reusable Components

Document Management , Financial and Scheduling

Eliminate duplication of work

Minimize development cost and effort

Streamline training and shorten learning period

Modern Software Development Methods and Tools

Standardized IT project management methodology

Standardized iterative development approach

Approved, powerful, cost-efficient software development tools

CIMS – Future Potential Self Directed Small Claims PORTAL TECHNOLOGY DOCUMENT MANAGEMENT SCHEDULINGCOMPONENT FINANCIAL COMPONENT E-file and e-Notices Online Payments Online Booking

Timelines Spring 2009 – Financial Approval Fall 2009 Project/Procurement Approval Governance and consultative bodies established Winter 2010 – Conceptual/Logical Design Complete Spring 2010 – Development commences Spring 2012 – Commence implementation of first instance Ongoing fine tuning and enhancement

Spring 2009 – Financial Approval

Fall 2009

Project/Procurement Approval

Governance and consultative bodies established

Winter 2010 – Conceptual/Logical Design Complete

Spring 2010 – Development commences

Spring 2012 – Commence implementation of first instance

Ongoing fine tuning and enhancement