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CESSI/Employment Network Training Slides

CESSI/Employment Network Training Slides



From our April 15, 2011 day-long training on becoming an Employment Network in NJ

From our April 15, 2011 day-long training on becoming an Employment Network in NJ



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  • Ticket To Work April 19, 2011
  • Ticket To Work April 19, 2011
  • Ticket To Work April 19, 2011

CESSI/Employment Network Training Slides CESSI/Employment Network Training Slides Presentation Transcript

  • TASC and Partnership Plus January 2011 Joel Middleton & Mike Yozzi
    • The EN TASC was established to address technical assistance needs identified by ENs to provide regional and functional services to deliver improved training , enhance internal procedures , increase Ticket assignments and payments , and help ensure more Ticket Holders access and retain employment . The EN TASC will assist ENs in attaining new competencies and in meeting performance objectives.
  • TASC Services
    • Technical Assistance Services
      • Call Center: Inbound & Outbound
      • Recruitment Outreach and Support
      • Activation Services
        • Orientation Teleconference
        • Basics Training
        • Payments Training
        • Weekly Calls, Email Updates
        • Technical Assistance Bulletins
      • Business Support Services
        • Ticket Assignment Status Checks
        • In-Depth Payment Technical Assistance
        • IWP Review Team
      • Performance Monitoring
        • Oversight of Competencies Profiles
        • Annual Performance and Outcome Report (APOR)
    • Web-based Resources
      • www.yourtickettowork.com
      • Recruitment tools (Estimator, Toolkit)
      • EN Portal
      • Training tools
    • Training Resources
      • Understanding Ticket to Work and Work Incentives
      • How to Become an EN
      • EN Operational Basics
      • Payments
      • EN Core Competencies
        • Best Practices (Based on 2010 Experiences)
      • Supplemental Offerings
        • Service Systems: Workforce, VR/Partnership Plus, Goodwill, Mental Health, Native American, Employers
        • Disability Employment Sessions (guests)
  • TASC Competencies Model
    • State Research and Profile Creation
    • EN Competency Continuum
      • Recruitment: organizations that have done similar work
      • Activation: organizations seeking ground floor success
      • Payments: organizations seeking second tier success
      • Oversight: rewarding quality organizations
      • Optimization: attain benchmark performance levels
    <--------------------------------------------------------Training -------------------------------------------------------  Recruitment Activation Payments Oversight Optimization <----------------------------------- Performance Monitoring --------------------------------------- 
  • Partnership Plus: - Factors Contributing to the Success of Partnership Plus - Benefits of Partnership Plus
  • What Is Partnership Plus?
    • Partnership Plus is a service delivery model under which SSA will compensate a State VR agency and an EN for successfully serving the same beneficiary under the same Ticket in certain circumstances
    • Only applies to situations where VR chooses to serve a beneficiary under the CR program
    • The service provision must be sequential, not concurrent
    • > VR provides the up-front services leading to job placement and EN secures Ticket assignment after VR case closure
    • > Ticket regulations only allow a Ticket to be with one service provider at a time
  • Successful Implementation of Partnership Plus
    • Three factors contribute significantly to the successful implementation of Partnership Plus
    • Having a pool of qualified ENs serving the state
    • Ensuring that beneficiaries understand their options under the Ticket program after VR case closure
    • Having VR counselors who understand the opportunities offered by the Ticket program and Partnership Plus
  • There Is a Delay
    • A number of factors create an inherent delay in moving a beneficiary’s Ticket in and out of the “in-use SVR” status
    • VR cases are closed throughout the month
    • There are 80 State VR agencies - Some submit electronic files once a month, some quarterly, and some less often
    • MAXIMUS uploads data into their system once a month - Takes a couple of weeks to complete this process
  • ENs Serving the State
    • ENs need to understand both the benefits of participating in the Ticket program and the benefits of taking Ticket assignments after VR case closure
    • Some ENs are hesitant to take to take Ticket assignments from successful VR consumers because of the loss of Phase 1 milestone payments
    • > ENs have opportunity to serve beneficiaries who are already employed and have been stabilized in employment for at least 90 days
    • > In the case of a beneficiary who was successfully closed by VR and later lost his/her job, the EN has the opportunity to work with a beneficiary who has received services from VR and has some work history
    • > Phase 1 milestones are still available if EN operates under outcome only payment system
  • Beneficiaries Need to Understand Their Options
    • As a beneficiary is completing VR services, she/he needs to know several things
    • The Ticket still has value after VR case closure
    • The Ticket can be assigned to an EN to secure ongoing support services, job retention services, and other services and supports to maintain and advance in employment
    • How to locate ENs serving the area
    • Benefits planning services are available
    • > Work Incentives Information and Referral Center
    • > WIPAs
  • Importance of VR Counselor Training
    • VR agencies experience significant turnover in staff
    • Tight state budgets have resulted in VR counselors being furloughed
    • VR counselors have large caseloads and significant responsibilities associated with their law and regulations
    • The Ticket and Partnership Plus have created additional work for VR staff
    • > Need staff to manage electronic reporting of CR cases
    • > VR counselors need to be trained to be able to give beneficiaries accurate information on their options
  • Benefits of Partnership Plus
  • Benefits of Partnership Plus
    • Provides beneficiaries access to VR for upfront services & ENs for ongoing support services after job placement
    • Provides a new option for assisting beneficiaries to maintain and advance in employment after VR closes the case
    • > An alternative to State VR agency providing post- employment services
    • Many beneficiaries will achieve 9 months of earnings above SGA with assistance from an EN
    • > VR is not designed to provide long-term supports after job placement
    • > Most VR agencies close cases when consumers are employed for 90 days
  • Benefits to VR Counselors (Continued)
    • Provides an alternative for beneficiaries who are being wait-listed based on an Order of Selection
    • Reduces the need for re-opening cases when beneficiaries need additional assistance after case closure
    • Provides another option for beneficiaries whose VR cases are closed unsuccessfully
  • Partnership Plus: Benefits to the Beneficiary
    • Access to services that are individualized and sequential
    • Access to a wider scope of services
    • Facilitates a coordinated system of services
    • Expands access to job retention services and other types of ongoing supports and post-employment services that beneficiaries often need to retain, regain, and advance in employment
  • Benefits to ENs and VR Agencies
    • Promotes increased communication between and among service providers (e.g., information on Ticket program, work incentives, VR services, etc.)
    • Increases and improves collaboration among service providers by encouraging partnerships, instead of competition over Ticket assignments
    • Provides a source of unrestricted funds that can be used to
    • > Support and expand the infrastructure of service providers serving the state
    • > Provide bridge funding for service providers experiencing cuts in funding during hard economic times
    • > Fill gaps in services
  • Benefits to Both VR and ENs
    • Potential to strengthen all partners in the system
    • > Increases CR payments to VR agency
    • > Increases milestone and outcome payments to ENs
    • Potential to minimize/share administrative tasks associated with tracking work and earnings, and submitting for payments from SSA
    • > Usually done based on a written agreement
  • Partnership Plus: Benefits to ENs
    • In addition to all of the benefits an EN may get from participating in the Ticket program
    • Opportunity to service beneficiaries who are already working or have some work history
    • Does not interfere with EN providing services under a vendor agreement while the VR case is open and later functioning as an EN for the same Ticket Holder
  • Partnership Plus: Benefits to VR
    • Reduction in paperwork – Submission of SSA 1365 no longer needed for CR cases
    • Increases choices for consumers to access services and supports necessary to maintain, regain, and advance in employment, i.e., an alternative to VR providing post-employment services
    • Enhances VR’s ability to focus on long-term “competitive” employment
  • Benefits to VR Counselors (Continued)
    • Reduces the need for re-opening cases when beneficiaries need additional assistance after case closure
    • Provides another option for beneficiaries whose VR cases are closed unsuccessful
    • The Ticket program also provides an alternative for beneficiaries who are being wait-listed based on a State’s Order of Selection
  • Benefits to SSA and Taxpayers
    • More beneficiaries going to work and reducing/eliminating reliance on disability benefits results in increased savings to the Social Security Trust Fund and the General Revenue Fund
  • You Can Help!
    • We are updating the Partnership Plus online Toolkit ( http://PartnershipPlus.cessi.net )
    • Your thoughts and ideas are welcome
    • Help us identify examples of useful tools, forms and agreements