Introduction to Small Business Server 2003 Part 2

Small Business Server B siness Se e Part 2 Presented by : Robert Crane BE MBA MCP director@ciaops.com director@ciaops com Computer Information Agency http://www.ciaops.com Agenda Week 1 – What is SBS / Setup Week 2 – Using & configuring SBS Week 3 - Troubleshooting 2

Week 2 Agenda Connecting to Internet Remote access Setting up user network user Setting up network workstations Setting up monitoring Setting up backups Faxing Sharepoint 3 The plan Workstation Remote User Tape Drive Switch ADSL Router SB Server Internet Fax Modem 4

SBS supported connection methods Broadband connection with local router. Direct broadband connection. Broadband connection with user authentication ( PPoE ). Dial up. 5 Dial up • Up to 56k Bps speed ( slow ) p p p ). • Cheap. • Local call cost on every connection. • No additional firewall protection. • Di l up must configured on server. Dial t fi d LAN Switch Modem SB Server Internet 6

Broadband – Local router • Fast. • Normally used for servers with a single network card • Always on. • No additional firewall protection. • Unable to use SBS as additional firewall • More complex to maintain. Switch SB Server DSL or Internet 7 cable modem Broadband – User authentication • Fast. • ISP login details configured on server. • Always on. • No additional firewall protection. • Connection must be configured on server. • More complex to maintain. LAN Switch SB Server DSL or Internet 8 cable modem

Direct Broadband • Fast. • No ISP login details to maintain. • Always on. • Additional firewall protection. • Connection doesn’t have to be configured on server. • Internet connection load maintained independent of server. • More reliable and easier to configure / troubleshoot. LAN Switch SB Server Router / Firewall Internet 9 Server Management 10

11 Web domain names Appears far more professional professional. Cheap and portable ( ie can move between Internet providers ). Is easier to remember than a static IP address. Can have multiple domain names pointing to same or different servers. 12

Need to know Connection method. method ISP login / password if required. IP address of router. ISP DNS addresses. Remote access options ( Remote Web Workplace, Outlook Web Access, etc ). Whether plan to use server for receiving Internet emails. 13 Connect to the Internet 14

Connect to the Internet 15 Connect to the Internet 16

Connect to the Internet 27 Hardware firewall config Need to allow following ports through hardware firewall to SBS machine ( router port forwarding ) – Port 21 = File Transfer Protocol ( FTP ) – Port 25 = Internet emails – Port 80 = Web site – Port 110 = Allow POP3 to Exchange – Port 500, 1701, 1723 = VPN protocols – Port 443 = Permit secure web connections – Port 444 = External Sharepoint access – Port 3389 = Terminal Services – Port 4125 = Remote Web Workplace 28

Port forwarding No forwarding Firewall / router X Internet SB server Port forwarding Firewall / router Web : 80 Email : 25 Internet SB Server Secure : 443 Remote : 3389 29 RWW : 1425 Less open ports the better Minimum open ports – Port 443 = Permit secure web connections – Port 4125 = Remote Web Workplace 30

SBS Certificate SBS creates its own encryption certificate so that remote traffic is protected. This certificate is not authenticated by “trusted third parties” like Verisign. When you access SBS remotely you will prompted with a warning about the certificate. To overcome this warning in future simply install the certificate onto the device. 31 SBS Certificate 32

Connect to the Internet Demo 33 Corporate web site Use an external hosting business, business unless you run a back end database. – Web sites are most subject to attack. – Web site traffic can slow link. – If your SBS is down your web presence isn’t down. – Hosting companies have faster internet links. – Problem with web site won’t affect SBS. 34

Remote Access - VPN Layer 1 y Data Data IPSEC VPN = Port 500 L2TP VPN = Port 1701 PPTP VPN = Port 1723 Encryption Encryption Virtual Private Network Layer 2 Layer 3 SB Server ADSL Router Remote User Internet 35 Remote Access - VPN 36

Remote Access - VPN 37 Remote Access - VPN 38

Remote Access - VPN 39 Remote Access - VPN 40

Remote Access - VPN 41 Configuring VPN access Demo 42

VPN considerations Provides an unchecked tunnel into an organization. Can never be 100% sure that VPN client machine is clean. VPN only as good as password. VPN i generally slower than other is ll l h h remote access methods. Routers can also functions as VPN endpoints. 43 Adding users Use existing templates whenever possible. Possible to create additional templates. Use consistent naming convention. Can be changed later if needed. Ability to add multiple users at once. 44

Creating users 45 Creating users 46

Creating users Demo 53 Connecting workstations 2 parts Server – Create accounts for computers on server. Workstation – Establish basic workstation connectivity. connectivity – Browse to web page. – Follow wizard. – Enter details. 54 – Reboot.

Workstation limitations Wizards only support Windows 2000 Pro or XP Pro. Windows 98 does work but has major limitations. Can t Can’t use passwords > 14 characters with Windows 98. Can connect Macintosh machines. 55 Connecting computers - Server 56

Connecting computers - Server 57 Connecting computers - Server 58

Connecting computers - Server Demo 63 Connecting computers - Workstation Connect workstation to network network. Boot workstation. Open browser. Type in http://servername/connectcomputer Follow prompts. 64

Connecting computers - Workstation 65 Connecting computers - Workstation 66

Connecting computers - Workstation 73 Connecting computers - Workstation Demo 74

Configuring Faxing Need at least 1 fax modem on server server. Faxes are sent from desktop just like printing to printer. Need to determine method of delivering faxes – printer, email, file. Can save faxes into intranet. 75 Faxing - outbound Fax modem SB server Destination Source 76

Faxing - inbound Sharepoint Printer Fax modem E mail SB Server Source Mailbox Store Folder Destination 77 Configuring faxing 78

Configuring faxing 79 Configuring faxing 80

Configuring faxing Demo 85 Configuring Monitoring Server can produce health reports reports. Server can produce usage reports. Reports can be emailed or printed automatically. y Report can be emailed externally. Alerts can automatically be triggered and detailed forwarded for attention. 86

87 Monitoring report - ctd 88

Monitoring email alerts 89 Configuring Monitoring 90

Configuring Monitoring 91 Configuring Monitoring 92

Configuring Monitoring Demo 97 Configuring Backup SBS backup only supports tape and file backups. Additional programs like Arcserve and Veritas will backup to DVD as well. SBS backup doesn’t do SQL very well. SBS backup only backs up entire mail store, not individual mailboxes. 98

Configuring Backup 99 Configuring Backup 100

Configuring Backup 105 Configuring Backup Demo 106

Configuring Groups Configure security groups to secure data. Configure distribution groups to share email information. 107 Configuring Groups Demo 108

Configuring User templates Use if create users of a certain type often. User templates are basically disabled users. You can apply a template to user after they have been created. Applying a new template to user over writes existing permissions. 109 Configuring User templates Demo 110

Email options Use ISP mail server to hold emails emails. Retrieve them from ISP via POP3. Send them to ISP via SMTP. Use SBS and Exchange server to handle emails SBS server performs emails. the job of sending and receiving. 111 Emails – via ISP Internet ADSL Router Message SB server Workstation ISP Mail Server Workstation reads emails from ISP via POP3 Workstation emails saved to SBS Workstation sends emails via ISP and SMTP Advantages Disadvantages -No need for static IP -User must have Outlook open to receive -ISP can do filtering -Need to maintain individual email settings 112 -Independent collection -Can’t use OWA to send externally

Emails – via SBS Internet ADSL Router Message Port 25 - open SB server Workstation Mail sent directly to SBS from Internet Workstation sends / receives from SBS Advantages Disadvantages -Emails received constantly -Must have static IP address -Can use OWA to send/receive -Need to configure domain / MX record 113 -Can control setup from server -SBS subject to spam Intelligent Mail Filter Free add on to Exchange server to automatically place spam into user junk mail folder. Unable to fine tune, set a tolerance level at server. Automatic updates of filtering now available with Exchange Service Pack 2 + some configuration. Only works when SBS set to receive emails directly from the Internet. 114

Intelligent Mail Filter 115 Sharepoint services Internal web site that is at http://companyweb/ Contains several types of items – Document and picture libraries – Lists – Discussion boards – Surveys 116

Companyweb 117 Sharepoint services Document and picture libraries – Web pages that make it easy to view upload and organize documents. – Can create many different document and picture libraries. 118

Sharepoint services Lists – Web pages containing posting by network users. – Can create announcements, help desk, links, vacation calendar. 119 Sharepoint services Discussion boards – Web pages that can poll users on the topic of your choice. 120

Sharepoint Demo 121 References http://www.microsoft.com/windowsserver2003/sbs/techin http://www microsoft com/windowsserver2003/sbs/techin fo/productdoc/default.mspx - SBS Documentation http://www.microsoft.com/windowsserver2003/sbs/evalua tion/trial/default.mspx - SBS 2003 Trial version http://www.microsoft.com/downloads/details.aspx?Family ID=537ac5b3-9ac2-4667-916b- ID=537ac5b3-9ac2-4667-916b- 99928bca9f70&DisplayLang=en – SBS 2008 Trial version http://www.microsoft.com/windowsserver2003/sbs/techin fo/training/handonlab/default.mspx - SBS Hands on lab 122

Introduction to Small Business Server 2003 Part 2

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