The increasing investment in and use of digital intergovernmental systems at federal, state, and local agencies raise the question of how to successfully integrate information, technology, and business processes across organizational boundaries in response to new regulations, national security threats, budget constraints, and so forth.
It is a daunting challenge to maintain successful intergovernmental collaboration and inter-system integrity of digital information services and information systems use while they are in constant change.
Although they are strong research themes in information science, present studies have not specifically examined CIB and DIS in the intergovernmental and e-collaborative context. Better understandings of the associational and co-evolutionary relationship between CIB and DIS is an important contribution the maturation of the field.
Data collection: semi-structured interviews, system logs, document reviews, field observations, and information service evaluation.
About 50 participants from local justice agencies, including Public Defender’s Office, Leon County’s Probation Division, Sheriff’s Office, Clerk of Courts, Tallahassee Police Department, and State Attorney’s Office.