Collaborative Enterprises - Enterprise 2.0 & Beyond - Ignite Bangalore

Collaborative Enterprises Enterprise 2.0 & Beyond Dinesh Tantri Social Software Consultant

Enterprise 2.0 Is More Than Just Water Cooler Conversations

So What More Is It?

Its about :

Social Software – technology perspective

Managing Exceptions – Massive underbelly

Building “Social Wrappers” around enterprise apps

Leaving complexity where it belongs

But Then We Shouldn’t Forget That…

Social Software is necessary but not sufficient for Enterprise 2.0

Which Leads Us To The Often Ignored Dimensions Of Enterprise 2.0

Understanding People & Organizational Readiness

Reputation Patterns

KM 2.0

Personal KM Vs. Enterprise KM

Distribution & Aggregation – Yin & Yang of KM 2.0

Power Of Context

Collective Vs. Collaborative

Learning 2.0

Spaces 2.0

Role Of Ethnographers At Work

Missing in SLATES

Social structures within enterprises

need to support reputation patterns

Named Levels Numbered Levels Top X Points

Enterprise KM Has To Be A Emergent Property Of Personal KM

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Distributed Conversations

Contextual Aggregation

The Yin & The Yang Of KM 2.0

The power of “Context”

Context Context is the “ Long Tail Of Knowledge”

Understand online behavioural patterns outside work

Use low cost probes to identify social objects at work

Identify social objects that have maximum gravitational pull

Unleash the collective around social objects that matter

Build bridges between the old and the new

Knowledge Stocks Independent Learner Factory Model Of Training Linear & Rigid Paths Primarily Cognitive Passive Knowledge Flows Networked Learner Learning Ecosystems Custom JIT Learning Paths Social & Cognitive Immersive Enterprise 2.0 Implications On Learning

Spaces 2.0 - Collaborative Physical Spaces – Increasingly Important In Enterprise 2.0 Strategies

Knowledge Work

Ethnographers & Anthropologists

As distributed work forces become the norm, enterprises would need ethnographers to understand how and where work gets done to get their Enterprise 2.0 strategy right

Gen Y Workforce – Collaboration Is A Way Of Life

In a truly Enterprise 2.0 ecosystem, “change will manage itself”

In the end Enterprise 2.0 holds the potential to help realize what Thomas Malone had to say a few years ago in the “Future Of Work”

“… to have the best of both worlds—the economic and scale efficiencies of a large organization, and the human benefits of small ones: freedom, motivation, and flexibility.”

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