Every year, ABC Enterprise will conduct annual general meeting (AGM) to report company performance to their shareholders. However, before the meeting is carry out, the CEO of the company; Mr. Ridzuan would like to know what other agendas that should be bring forward. Unfortunately, the job which is usually performed by his secretary is on leave due to illness. Thus, Mr. Ridzuan is thinking whether there is any system that can be built to replace its secretary job in contacting and collecting agendas information through email from their shareholders. The system also must be able to summarize all the agendas suggested by their shareholders and presented it to the CEO in the report form.
“ Intelligent agents are software entities that carry out some set of operations on behalf of a user or another program, with some degree of independence or autonomy and in so doing, employ some knowledge or representation of the user’s goals or desires.” (“The IBM Agent”)