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Personal grooming business etiquates

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  • 1. Creating A Lasting Impression Personal Grooming & Business Etiquette
  • 2. The First Impression •  Created in the first 5 – 10 seconds of a meeting / conversation •  Give the impression that you are competent, knowledgeable and professional •  Appeal to the senses •  Remember, first impressions are the best impressions
  • 3. Appearance - General •  Clothes must not be too tight •  Necklines must not be plunging •  Nails, Hair – neat and well kept
  • 4. Body Language •  Can reveal feelings •  Posture important •  Hands/Legs - avoid fidgeting •  Face – window to the soul •  Eye contact •  Smile
  • 5. Voice •  The moment a person speaks he / she can be judged •  Must sound sincere and confident •  Pronunciation is important •  Tone of voice •  Loudness •  Avoid using slang
  • 6. The Nose Knows •  Success = 10% Inspiration + 90% Perspiration – Thomas Edison •  Ensure that breath is fresh •  Smelly socks can be avoided by wearing clean socks everyday
  • 7. The Handshake •  Most widely accepted form of first contact •  Should be firm not bone crushing •  Palm neither facing upward or downward •  Make eye contact and step into the handshake
  • 8. Etiquette •  Do unto others as you would like them do to you •  Good manners •  Politeness •  Creates goodwill
  • 9. Contact Information MMM TRAINING SOLUTIONS Landline: +91-44-42317735 Cell: +91 9677044366 Cell: +91 9677040908 Email: administration@mmmts.com Website: www.mmmts.com Pramila Mathew CEO and Executive Coach   Vikas V. Vice-President Training