Litigation Technology
How to manage information in the digital era

Ernie Svenson
Ernie Svenson
‣EDLA Law Clerk
‣Practiced law 27 yrs
‣ErnieTheAttorney.net
‣“Blogging in One Hour
for Lawyers” (ABA book)

...
“ The illiterate of the 21st century will not
be those who cannot read and write but
those who cannot learn, unlearn and
r...
Part 1: Why use technology?

Framework
4:00 – 5:00 pm

‣ What are the key
goals?
‣ Can technology help
us achieve those
go...
Convince me
Gather
Organize
Present
Make your complex
arguments seem…
Simple & Self-Evident
Can technology help?
Just because you can...

Doesn't mean you should
Gettysburg Address

(what if Lincoln had used Powerpoint?)
US Military Powerpoint

Explaining Afghanistan
Information
overload
Facts
Research
Gather
Discover

Inform
Organize
Arrange

Present
Story
Part 2: Gathering & Organizing

Framework

Gathering &
Organizing

‣ What are the key
goals?

‣ Internet & Social
Media

‣...
Facts
Research
Gather
Discover

Inform
Organize
Arrange

Gather
Facebook
Casey Anthony
Facebook Relevance
Bass ex rel. v. Miss Porter's Sch.,
2009 WL 3724968 (D. Conn.)

—“Facebook usage depicts a
snapshot of ...
Matrimonial Lawyers
—81% say: increase in SN evidence
—Facebook: “unrivaled leader for
online divorce evidence.”
—66% say:...
Facebook Subpoena
—Will provide basic subscriber information,
if valid subpoena from California state ct, or
Fed Ct.
—Will...
Facebook Ethics
—The Philadelphia Bar Ass'n
Professional Guidance Comm.,
Op. 2009-02 (Mar. 2009)
Verdicts Challenged
Since 1999: 90 verdicts challenged
Reason: internet misconduct
In 28 cases: new trial granted

Source:...
Actions by 30 Federal Judges
Removed
Cautioned
Mistrial
Contempt
Fined
Source: Federal Judicial Center
Judges: are jurors violating
SM ban?

79%
“No way to know”

Source: Federal Judicial Center
How to search
What’s happening?

Search

jury duty

Off to jury Duty
got some of and my iPod
the best sleep
Jury Duty
injust died...HELP...
Browser
1. Type: search.twitter.com
2. Do advanced search
3. Hone this skill
http://twitter.com/i/#!/search-home
from:anthonyweiner
near:NYC within:15mi
TweetKeeper

3200 tweets - $1.99
Alerts
Search query:
Result type:
How often:
How many:
Deliver to:

Everything
News a day
Once
Blogs
Only best results
Vid...
Facts
Research
Gather
Discover

Inform
Organize
Arrange

Arrange
Depositions

Ask questions: receive paper
Unlearn
Relearn
$49
$400
Case Mapping
Identify: key facts, issues, themes
2
Hawkins - LexisNexis Casemap
File

Edit

Facts

Date & Time
Mon 12/01/2003

View

Insert

Records

Reports

Fact Text

Too...
Hawkins - LexisNexis Casemap
File

Edit

Facts

Date & Time
Mon 12/01/2003

View

Insert

Records

Reports

Fact Text

Too...
Hawkins - LexisNexis Casemap
File

Edit

Facts

Date & Time

View

Insert

Records

Reports

Fact Text

Mon 12/01/2003

Ha...
Hawkins - LexisNexis Casemap
File

Edit

Facts

Date & Time

View

Insert

Records

Reports

Fact Text

Mon 12/01/2003

Ha...
Hawkins - LexisNexis Casemap
File

Edit

View

Facts

Date & Time
Mon 12/01/2003

Insert

Records

Reports

Q.

What was y...
Preparing Witness
Outlines
Hawkins - LexisNexis Casemap
File

Edit

Facts

Date & Time
Mon 12/01/2003

View

Insert

Records

Reports

Tools

Search
...
Hawkins - LexisNexis Casemap
File

Edit

Facts

Date & Time
Mon 12/01/2003
Wed 05/11/2005
Tue 07/15/2005

View

Insert

Re...
Hawkins - LexisNexis Casemap
File

Edit

Facts

Date & Time

View

Insert

Records

Reports

Fact Text

Mon 12/01/2003

Ha...
Preparing Exhibits
for Examination
Hawkins - LexisNexis Casemap
File

Edit

View

Insert

Facts

Records

Reports

CopyFact Text
Linked PDFs

Date & Time

Mo...
Hawkins - LexisNexis Casemap
File

Edit

Facts

Date & Time
Mon 12/01/2003

Wed 05/11/2005
Sat 07/30/2005

View

Insert

R...
$700
Part 3: Presenting to persuade

Framework
‣ What are the key
goals?

Gathering &
Organizing

Presenting

‣ Internet & Soci...
Inform
Organize
Arrange

Present
Story

Persuade
Brain Rules

How can we make it easier for jurors to
understand, remember & be engaged?

Brain Rules
Brain Rules book
Boring

We don’t pay attention to boring things. We
like emotional engagement: fear, sex, pattern
matching. These stimuli ...
Repeat

Repetition helps us remember. Memories are
volatile, and to keep them we need to
reinforce them (or have them rein...
Visuals

Vision trumps all the other senses. Your brain
wants to see, and it likes to gather information
in the form of a ...
Multi-sensory

The more senses you stimulate the faster the
audience understands and remembers.
Challenger

Last flight: Jan. 28, 1986
‘O’ Ring Problems
Flight

Date

Temp °F

Erosion

Blow-by

Damage Index

1

Apr. 1981

66°

2

Nov. 1981

70°

3

Mar. 198...
‘O’ Ring Problems
Flight

Date

Temp °F

Erosion

Blow-by

Damage Index

2

Nov. 1981

70°

1

3

Mar. 1982

69°

0

5

No...
‘O’ Ring Problems
15

12

Damage
Erosion

9

6

3

0

70°

69°

68°

67°

66°

63°

Temp °F

58°

57°

53°
$65
Spreadsheet
a simple weapon
John Gotti
“ jury requested a chart that showed the
criminal backgrounds of seven
prosecution witnesses.”
Crimes
Murder

Informants
CARDINALE

LOFARO

X

X
X

Attempted Murder
Heroin Possession & Sale

X

Cocaine Possession & Sa...
Documents
Typography for Lawyers
– Matthew Butterick
– Website: www.typographyforlawyers.com
– Book: $25 on Amazon
– Princ...
Summary
Framework

Gathering &
Organizing

Presenting

‣ Key Goals

‣ Social Media

‣ Brain rules

‣ Data versus
Informati...
“Unlearn and
relearn…”
-Alvin Toffler
paperlesschase.com/awanola
Litigation Technology
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Litigation Technology

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How can technology help lawyers in litigation? This talk explains how digital information processing can increase efficiency and simply fact gathering and organization.

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Litigation Technology

  1. 1. Litigation Technology How to manage information in the digital era Ernie Svenson
  2. 2. Ernie Svenson ‣EDLA Law Clerk ‣Practiced law 27 yrs ‣ErnieTheAttorney.net ‣“Blogging in One Hour for Lawyers” (ABA book) ‣“Acrobat in One Hour for Lawyers” (ABA book) ‣PaperlessChase.com
  3. 3. “ The illiterate of the 21st century will not be those who cannot read and write but those who cannot learn, unlearn and relearn” -Alvin Toffler
  4. 4. Part 1: Why use technology? Framework 4:00 – 5:00 pm ‣ What are the key goals? ‣ Can technology help us achieve those goals? ‣ Data v. Information
  5. 5. Convince me
  6. 6. Gather
  7. 7. Organize
  8. 8. Present
  9. 9. Make your complex arguments seem…
  10. 10. Simple & Self-Evident
  11. 11. Can technology help?
  12. 12. Just because you can... Doesn't mean you should
  13. 13. Gettysburg Address (what if Lincoln had used Powerpoint?)
  14. 14. US Military Powerpoint Explaining Afghanistan
  15. 15. Information overload
  16. 16. Facts Research Gather Discover Inform Organize Arrange Present Story
  17. 17. Part 2: Gathering & Organizing Framework Gathering & Organizing ‣ What are the key goals? ‣ Internet & Social Media ‣ Can technology help us achieve those goals? ‣ How to search on your own ‣ Organizing data ‣ Data v. Information 4:00 – 5:00 pm
  18. 18. Facts Research Gather Discover Inform Organize Arrange Gather
  19. 19. Facebook
  20. 20. Casey Anthony
  21. 21. Facebook Relevance Bass ex rel. v. Miss Porter's Sch., 2009 WL 3724968 (D. Conn.) —“Facebook usage depicts a snapshot of the user's relationships and state of mind at time of posting.”
  22. 22. Matrimonial Lawyers —81% say: increase in SN evidence —Facebook: “unrivaled leader for online divorce evidence.” —66% say: FB is “primary evidence source” —The National Law Journal September 21, 2010
  23. 23. Facebook Subpoena —Will provide basic subscriber information, if valid subpoena from California state ct, or Fed Ct. —Will not provide user content, citing SCA —Don’t expect to talk to anyone at Facebook by phone —Their subpoena requests are handled by outside counsel
  24. 24. Facebook Ethics —The Philadelphia Bar Ass'n Professional Guidance Comm., Op. 2009-02 (Mar. 2009)
  25. 25. Verdicts Challenged Since 1999: 90 verdicts challenged Reason: internet misconduct In 28 cases: new trial granted Source: Reuters Legal 2010
  26. 26. Actions by 30 Federal Judges Removed Cautioned Mistrial Contempt Fined Source: Federal Judicial Center
  27. 27. Judges: are jurors violating SM ban? 79% “No way to know” Source: Federal Judicial Center
  28. 28. How to search
  29. 29. What’s happening? Search jury duty Off to jury Duty got some of and my iPod the best sleep Jury Duty injust died...HELP! my life in jury duty...
  30. 30. Browser 1. Type: search.twitter.com 2. Do advanced search 3. Hone this skill
  31. 31. http://twitter.com/i/#!/search-home
  32. 32. from:anthonyweiner near:NYC within:15mi
  33. 33. TweetKeeper 3200 tweets - $1.99
  34. 34. Alerts Search query: Result type: How often: How many: Deliver to: Everything News a day Once Blogs Only best results Video esvenson@gmail.co Discussions ▼
  35. 35. Facts Research Gather Discover Inform Organize Arrange Arrange
  36. 36. Depositions Ask questions: receive paper
  37. 37. Unlearn
  38. 38. Relearn
  39. 39. $49
  40. 40. $400
  41. 41. Case Mapping Identify: key facts, issues, themes
  42. 42. 2
  43. 43. Hawkins - LexisNexis Casemap File Edit Facts Date & Time Mon 12/01/2003 View Insert Records Reports Fact Text Tools Source Hawkins promoted to Anstar Biotech Industries VP of Sales Interview notes Sat 07/30/2005 Hawkins demoted to sales manager Depo. Philip Hawkins 24:18 Thu 08/11/2005 Hawkins transferred to ABI office in Fresno Depo. Philip Hawkins 43:18 Tue 11/15/2005 Hawkins turns 51 Depo. Philip Hawkins 56:11-23
  44. 44. Hawkins - LexisNexis Casemap File Edit Facts Date & Time Mon 12/01/2003 View Insert Records Reports Fact Text Tools Source Hawkins promoted to Anstar Biotech Industries VP of Sales Interview notes Sat 07/30/2005 Hawkins demoted to sales manager Depo. Philip Hawkins 24:18 Thu 08/11/2005 Hawkins transferred to ABI office in Fresno Depo. Philip Hawkins 43:18 Tue 11/15/2005 Hawkins turns 51 Depo. Philip Hawkins 56:11-23 Wed 05/11/2005 Hawkins receives performance review from William Lang. Is rated #1 “Outstanding” Hawkins performance review
  45. 45. Hawkins - LexisNexis Casemap File Edit Facts Date & Time View Insert Records Reports Fact Text Mon 12/01/2003 Hawkins promoted to Anstar Biotech Industries VP of Sales Wed 05/11/2005 Hawkins receives performance review from William Lang. Is rated #1 “Outstanding” Tools Source Interview notes Hawkins performance review Sat 07/30/2005 Hawkins demoted to sales manager Depo. Philip Hawkins 24:18 Thu 08/11/2005 Hawkins transferred to ABI office in Fresno Depo. Philip Hawkins 43:18 Tue 11/15/2005 Hawkins turns 51 Depo. Philip Hawkins 56:11-23 Tue 07/15/2005 Hawkins makes derogatory remarks about Linda Collins to Karen Thomas Interview notes
  46. 46. Hawkins - LexisNexis Casemap File Edit Facts Date & Time View Insert Records Reports Fact Text Mon 12/01/2003 Hawkins promoted to Anstar Biotech Industries VP of Sales Wed 05/11/2005 Hawkins receives performance review from William Lang. Is rated #1 “Outstanding” Tools Source Interview notes Hawkins performance review Tue 07/15/2005 Hawkins makes derogatory remarks about Linda Collins to Karen Thomas Interview notes Sat 07/30/2005 Hawkins demoted to sales manager Depo. Philip Hawkins 24:18 Thu 08/11/2005 Hawkins transferred to ABI office in Fresno Depo. Philip Hawkins 43:18 Tue 11/15/2005 Hawkins turns 51 Depo. Philip Hawkins 56:11-23
  47. 47. Hawkins - LexisNexis Casemap File Edit View Facts Date & Time Mon 12/01/2003 Insert Records Reports Q. What was your role at Anstar Biotech when you first started working there? A. Initially my role was to be sales manager. I had met Bill Lang while touring the Converse Chemical Lab in Bakersfield. That was in December of 2002, as I recall. It was about a month later that he offered me the sales manager position, and I accepted right away. I didn’t start until a few days later, though. Fact Text Hawkins promoted to Anstar Biotech Industries VP of Sales Wed 05/11/2005 Deposition when you Hawkins receivesrelationship like with Bill Langreview from performance Q. What was your working first started at Anstar? William Lang. Is rated #1 “Outstanding” of Tue 07/15/2005 Hawkinshe didn’t micro-manage things. He expected people about Linda makes derogatory remarks part and Philip Hawkins do work hard and bring in the results, but that was it. Also, as Collinswent onKaren that he was an avid fisherman and time to I found out Thomas Sat 07/30/2005 A. We got along great. Bill was an easy going guy, for the most so was I so we kind of bonded on that front. We talked about taking a fishing trip together, but never got around to making it happen. 01/16/2009 Hawkins demoted to sales manager Q. Tue 11/15/2005 A. I was promoted in December of 2003, on the first of the month Q. When did you first learn that your job status would be changing? A. Thu 08/11/2005 How long had you been VP of sales? I think it was at the end of July in 2005. It was on a Saturday, which I remember because I was trying to leave town to join my family on a vacation and that’s when Bill Lang came to my office and gave me the news Hawkins transferred to ABI office in Fresno Hawkins turns 51 Affiliated Reporting 24 Tools Source Interview notes Hawkins performanc review Interview notes Depo. Philip Hawkins 24:18 Depo. Philip Hawkins 43:18 Depo. Philip Hawkins 56:11-23
  48. 48. Preparing Witness Outlines
  49. 49. Hawkins - LexisNexis Casemap File Edit Facts Date & Time Mon 12/01/2003 View Insert Records Reports Tools Search Linked People, Documents, etc. Fact Text Source Linked to Issues... Hawkins promoted to Anstar Biotech Industries Interview notes VP of Sales Wed 05/11/2005 Hawkins receives performance review from Advanced Search William Lang. Is rated #1 “Outstanding” Hawkins performance review Tue 07/15/2005 Hawkins makes derogatory remarks about Linda Collins to Karen Thomas Interview notes Sat 07/30/2005 Hawkins demoted to sales manager Depo. Philip Hawkins 24:18 Thu 08/11/2005 Hawkins transferred to ABI office in Fresno Depo. Philip Hawkins 43:18 Tue 11/15/2005 Hawkins turns 51 Depo. Philip Hawkins 56:11-23
  50. 50. Hawkins - LexisNexis Casemap File Edit Facts Date & Time Mon 12/01/2003 Wed 05/11/2005 Tue 07/15/2005 View Insert Records Reports Tools Search Fact Text Source Search for Links to People, Documents etc. Hawkins promoted to Anstar Biotech Industries VP of Sales Search for receives linked to a: Hawkins Facts performance review from William Lang. Is rated #1 “Outstanding” Person Hawkins makes derogatory remarks about Linda Collins Person to search for: Select theto Karen Thomas Sat 07/30/2005 Fullname Hawkins demoted to sales manager Thu 08/11/2005 Linda Collins Hawkins transferred to ABI office in Fresno Philip Hawkins Tue 11/15/2005 Hawkins turns 51 Interview notes Hawkins performance review Interview notes Depo. Philip Hawkins 24:18 Depo. Philip Hawkins 43:18 Depo. Philip Hawkins 56:11-23
  51. 51. Hawkins - LexisNexis Casemap File Edit Facts Date & Time View Insert Records Reports Fact Text Mon 12/01/2003 Hawkins promoted to Anstar Biotech Industries VP of Sales Wed 05/11/2005 Hawkins receives performance review from William Lang. Is rated #1 “Outstanding” Tools Source Interview notes Hawkins performance review Tue 07/15/2005 Hawkins makes derogatory remarks about Linda Collins to Karen Thomas Interview notes Sat 07/30/2005 Hawkins demoted to sales manager Depo. Philip Hawkins 24:18 Thu 08/11/2005 Hawkins transferred to ABI office in Fresno Depo. Philip Hawkins 43:18 Tue 11/15/2005 Hawkins turns 51 Depo. Philip Hawkins 56:11-23
  52. 52. Preparing Exhibits for Examination
  53. 53. Hawkins - LexisNexis Casemap File Edit View Insert Facts Records Reports CopyFact Text Linked PDFs Date & Time Mon 12/01/2003 Spelling Tools F7 Linked Files Batch Process to Anstar Biotech Industries Hawkins promoted VP of Sales Case Tools Bulk Import PDFs Source Interview notes Bates stamp Linked PDFs Wed 05/11/2005 Hawkins receives performance review from William Lang. Is rated #1 “Outstanding” Hawkins performance review Sat 07/30/2005 Hawkins demoted to sales manager Depo. Philip Hawkins 24:18 Thu 08/11/2005 Hawkins transferred to ABI office in Fresno Depo. Philip Hawkins 43:18 Tue 11/15/2005 Hawkins turns 51 Depo. Philip Hawkins 56:11-23 Tue 07/15/2005 Hawkins makes derogatory remarks about Linda Collins to Karen Thomas Interview notes Mon 08/21/2006 Hawkins leaves for Spring meeting with other Sales managers Depo. Philip Hawkins 123:11
  54. 54. Hawkins - LexisNexis Casemap File Edit Facts Date & Time Mon 12/01/2003 Wed 05/11/2005 Sat 07/30/2005 View Insert Records Reports Tools Batch Processing - Review Linked Files Fact Text Hawkins promoted to Anstar Biotech Industries Batch Processing... VP of Sales Linked files: Hawkins receives performance review from William Lang. Is rated #1 “Outstanding” C://EES_Cases/Hawkins/Contract Hawkins demoted to sales manager C://EES_Cases/Hawkins/Lease_01 Thu 08/11/2005 C://EES_Cases/Hawkins/Lease_04 Hawkins transferred to ABI office in Fresno C://EES_Cases/Hawkins/Email934 Source Interview notes Hawkins performance review Depo. Philip Hawkins 24:18 Depo. Philip Hawkins 43:18 Tue 11/15/2005 Hawkins turns 51 Depo. Philip Hawkins 56:11-23 Tue 07/15/2005 Hawkins makes derogatory remarks about Linda Collins to Karen Thomas Interview notes Mon 08/21/2006 Hawkins leaves for Spring meeting with other Sales managers Depo. Philip Hawkins 123:11 C://EES_Cases/Hawkins/Email1001
  55. 55. $700
  56. 56. Part 3: Presenting to persuade Framework ‣ What are the key goals? Gathering & Organizing Presenting ‣ Internet & Social Media Limits on gathering ‣ Brain rules ‣ Can technology help us achieve those goals? ‣ How to search on your own ‣ Display tools ‣ Data v. Information ‣ Organizing data ‣ Visual Grammar
  57. 57. Inform Organize Arrange Present Story Persuade
  58. 58. Brain Rules How can we make it easier for jurors to understand, remember & be engaged? Brain Rules
  59. 59. Brain Rules book
  60. 60. Boring We don’t pay attention to boring things. We like emotional engagement: fear, sex, pattern matching. These stimuli work best.
  61. 61. Repeat Repetition helps us remember. Memories are volatile, and to keep them we need to reinforce them (or have them reinforced)
  62. 62. Visuals Vision trumps all the other senses. Your brain wants to see, and it likes to gather information in the form of a story.
  63. 63. Multi-sensory The more senses you stimulate the faster the audience understands and remembers.
  64. 64. Challenger Last flight: Jan. 28, 1986
  65. 65. ‘O’ Ring Problems Flight Date Temp °F Erosion Blow-by Damage Index 1 Apr. 1981 66° 2 Nov. 1981 70° 3 Mar. 1982 69° 0 5 Nov. 1982 68° 0 6 Apr. 1983 67° 0 41-B Feb. 1984 57° 1 4 41-C Apr. 1984 63° 1 2 51-A Nov. 1984 67° 51-C Jan. 1985 53° 51-D Apr. 1985 67° 61-C Jan. 1986 58° 0 1 4 0 3 2 11 0 1 4
  66. 66. ‘O’ Ring Problems Flight Date Temp °F Erosion Blow-by Damage Index 2 Nov. 1981 70° 1 3 Mar. 1982 69° 0 5 Nov. 1982 68° 0 6 Apr. 1983 67° 0 51-A Nov. 1984 67° 0 51-D Apr. 1985 67° 0 1 Apr. 1981 66° 0 41-C Apr. 1984 63° 1 2 61-C Jan. 1986 58° 1 4 41-B Feb. 1984 57° 1 4 51-C Jan. 1985 53° 3 4 2 11
  67. 67. ‘O’ Ring Problems 15 12 Damage Erosion 9 6 3 0 70° 69° 68° 67° 66° 63° Temp °F 58° 57° 53°
  68. 68. $65
  69. 69. Spreadsheet a simple weapon
  70. 70. John Gotti
  71. 71. “ jury requested a chart that showed the criminal backgrounds of seven prosecution witnesses.”
  72. 72. Crimes Murder Informants CARDINALE LOFARO X X X Attempted Murder Heroin Possession & Sale X Cocaine Possession & Sale X MALONEY POLISI SENATORE FORONJY X X X X X X X Marijuana Possession & Sale X Gambling Business Armed Robberies CURRO X X X X Loansharking X X X X X X X Kidnapping X X Extortion X X X X X X Assault Possession of Dangerous Weapons X X Pistol Whipping a Priest X Perjury X X Counterfeiting X Bank Robbery X Stolen Financial Documents X X X X Tax Evasion X X X X Bribery X X X Armed Hijacking Burglaries X X X Theft: Auto, Money, Other X X Bail Jumping & Escape X X X X Forgeries Pistol Whipping a Priest X X Insurance Frauds X X X X X Sexual Assault on a Minor X Reckless Endangerment X
  73. 73. Documents Typography for Lawyers – Matthew Butterick – Website: www.typographyforlawyers.com – Book: $25 on Amazon – Principles of design for legal documents – How to create a proper caption – Effective letterhead design
  74. 74. Summary Framework Gathering & Organizing Presenting ‣ Key Goals ‣ Social Media ‣ Brain rules ‣ Data versus Information ‣ Search yourself ‣ Visual Grammar ‣ Organize case data ‣ Display tools
  75. 75. “Unlearn and relearn…” -Alvin Toffler
  76. 76. paperlesschase.com/awanola

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