Information Gathering         & Processing              (for Lawyers)                Ernest Svenson
Who is this guy?
Ernie Svenson                        BigLaw - 20 yrs                      Solo Practice - 6 yrs Digital Signatures are eas...
Who is he, really?
“ The illiterate of the 21st century will  not be those who cannot read and  write, but those who cannot learn,  unlearn, ...
“ We don’t have information overload;  what we have is “filter failure.”                    —Clay Shirky
Key PrinciplesOld media is strugglingGathering v. ProcessingFiltering is critical
Old MediaMass Media (v. Tailored info)Expensive: produce/distributeContent exists to sell ads           (not to inform con...
Mass media
“Customer can have any color car he wants as long as it’s black.”                    —Henry Ford
Traditional Media     (in trouble)
Amazon Now Selling More KindleBooks Than Print Books
Newspapers in peril
New Orleans Times Picayune tolimit printing to three days per weekMario Tama/Getty Images - The New Orleans Times-Picayune...
Trusted sources?
Print MediaEncyclopedia BritannicaNew York TimesSeattle Post IntelligencerRocky Mountain NewsHarvard Law Review
Broadcast Media  NBC  CBS  ABC  CNN
New MediaDigital = quick creationDigital = fast distributionContent created by consumersCrowdsourcing replaces editors
Google Search   I’m Feeling Lucky
Traditional Media  (turns to bloggers)
It’s now 2012 (but who’s counting?)
Twitter
What’s happening?     Manolantern"I just watched a plane crash intothe hudson riv in manhattan".”
Osama Bin Laden Camp in Abbottabad
What’s happening?      @ReallyVirtual“Helicopter hovering aboveAbbottabad at 1 am (is a rareevent)”
#CNNfail: No coverage  of Iranian Election
Key PrinciplesOld media is strugglingGathering v. ProcessingFiltering is critical
Informationprocessing
Information Processing FactoidYear    Task                Time 2003   Genome Sequencing   10 yrs 2010   Genome Sequencing ...
Facts      Inform     InspireResearch           Organize Gather           Arrange    StoryDiscover
Bad info handlingmay cause death
‘O’ Ring ProblemsFlight     Date       Temp °F   Erosion   Blow-by   Damage Index  1      Apr. 1981      66°              ...
‘O’ Ring ProblemsFlight     Date       Temp °F   Erosion   Blow-by   Damage Index  2      Nov. 1981      70°       1      ...
‘O’ Ring Problems          15          12           9DamageErosion           6           3           0               70°  ...
Information          ?      Store    ?              Review   Later    1. Flag as important    2. Flag for follow up    3. ...
What is Paperless?(can you eliminate completely?)
Four Definitions1. No Paper2. Devoid of paper as much as possible3. Key information stored digitally4. Ability to work with...
ScanSnap Advantages1. Solid hardware2. Duplex3. Doc feeder - 50 pages4. Comes w/ great software
Format
PDFforLawyers.com
Acrobat Widely used Full-featured for lawyers But not cheap
PDF Pen Cheaper OCR Mac Friendly iCloud
Paperlesschase.com
Digital Signatures
How to create?1. Scan in signature2. Erase background3. Import to Word, Acrobat
Key PrinciplesOld media is strugglingGathering v. ProcessingFiltering is critical
Filter by ...RelevanceTrustworthinessTimelinessLocation
2
Hawkins - LexisNexis CasemapFile   Edit       View     Insert    Records       Reports        Tools   FactsDate & Time    ...
Hawkins - LexisNexis CasemapFile   Edit       View     Insert    Records       Reports        Tools   FactsDate & Time    ...
Hawkins - LexisNexis CasemapFile   Edit       View     Insert    Records       Reports        Tools   FactsDate & Time    ...
Hawkins - LexisNexis CasemapFile   Edit       View     Insert    Records       Reports        Tools   FactsDate & Time    ...
Hawkins - LexisNexis CasemapFile   Edit   View          Insert               Records                       Reports        ...
Organizing Case Facts   Cull     –from documents     –from witnesses   Tag     –to documents     –to people     –to issues
Preparing Witness    Outlines
Hawkins - LexisNexis CasemapFile   Edit       View    Insert     Records       Reports        Tools Search   Facts        ...
Hawkins - LexisNexis CasemapFile   Edit       View    Insert     Records       Reports        Tools Search   FactsDate & T...
Hawkins - LexisNexis CasemapFile   Edit       View     Insert    Records       Reports        Tools   FactsDate & Time    ...
Preparing Exhibits for Examination
Hawkins - LexisNexis CasemapFile   Edit       View   Insert     Records        Reports Tools   Facts         Copy Linked P...
Hawkins - LexisNexis CasemapFile   Edit       View     Insert     Records        Reports      Tools   Facts             Ba...
Filter by ...RelevanceTrustworthiness
RSS Feeds
3 weeks later...
3 days later...
I have seen...Gillibrand’s [proposal]and am well and truly gobsmackedat how bad it is.
UCLA Law ProfessorStephen Bainbridgecalled Gillibrands bill"bizarre andtoothless" on his blog. 
How did I learnabout Bainbridge’s coverage of this?
Professor of law at CaseWestern School of Law
Filter by ...RelevanceTrustworthinessTimeliness
Twitter
Send to Instapaper
Search jury dutyWhat’s happening?                            Off to jury Duty                    yall wanna make me be on ...
Google Alerts
AlertsSearch query:Result type:     Everything     ▼How often:        News a day                  Once                  Bl...
Filter by ...RelevanceTrustworthinessTimelinessLocation
This Moor got a great Yelp review
Yelp
Key PrinciplesOld media is strugglingGathering v. ProcessingFiltering is critical
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
Information Processing for Lawyers
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Information Processing for Lawyers

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The digital revolution is changing information gathering everywhere, including in the practice of law. What do lawyers need to know to benefit from this powerful trend?

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Information Processing for Lawyers

  1. 1. Information Gathering & Processing (for Lawyers) Ernest Svenson
  2. 2. Who is this guy?
  3. 3. Ernie Svenson BigLaw - 20 yrs Solo Practice - 6 yrs Digital Signatures are easy to make ErnieTheAttorney.net PDFforLawyers.com Twitter PaperlessChase.com @ErnieAttorney
  4. 4. Who is he, really?
  5. 5. “ The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn.” —Alvin Toffler
  6. 6. “ We don’t have information overload; what we have is “filter failure.” —Clay Shirky
  7. 7. Key PrinciplesOld media is strugglingGathering v. ProcessingFiltering is critical
  8. 8. Old MediaMass Media (v. Tailored info)Expensive: produce/distributeContent exists to sell ads (not to inform consumers)Traditional media is in trouble
  9. 9. Mass media
  10. 10. “Customer can have any color car he wants as long as it’s black.” —Henry Ford
  11. 11. Traditional Media (in trouble)
  12. 12. Amazon Now Selling More KindleBooks Than Print Books
  13. 13. Newspapers in peril
  14. 14. New Orleans Times Picayune tolimit printing to three days per weekMario Tama/Getty Images - The New Orleans Times-Picayune, seen in 2010 during the Deepwater Horizon oil spill, will onlyprint three days a week come fall
  15. 15. Trusted sources?
  16. 16. Print MediaEncyclopedia BritannicaNew York TimesSeattle Post IntelligencerRocky Mountain NewsHarvard Law Review
  17. 17. Broadcast Media NBC CBS ABC CNN
  18. 18. New MediaDigital = quick creationDigital = fast distributionContent created by consumersCrowdsourcing replaces editors
  19. 19. Google Search I’m Feeling Lucky
  20. 20. Traditional Media (turns to bloggers)
  21. 21. It’s now 2012 (but who’s counting?)
  22. 22. Twitter
  23. 23. What’s happening? Manolantern"I just watched a plane crash intothe hudson riv in manhattan".”
  24. 24. Osama Bin Laden Camp in Abbottabad
  25. 25. What’s happening? @ReallyVirtual“Helicopter hovering aboveAbbottabad at 1 am (is a rareevent)”
  26. 26. #CNNfail: No coverage of Iranian Election
  27. 27. Key PrinciplesOld media is strugglingGathering v. ProcessingFiltering is critical
  28. 28. Informationprocessing
  29. 29. Information Processing FactoidYear Task Time 2003 Genome Sequencing 10 yrs 2010 Genome Sequencing 1 week (if done today)
  30. 30. Facts Inform InspireResearch Organize Gather Arrange StoryDiscover
  31. 31. Bad info handlingmay cause death
  32. 32. ‘O’ Ring ProblemsFlight Date Temp °F Erosion Blow-by Damage Index 1 Apr. 1981 66° 0 2 Nov. 1981 70° 1 4 3 Mar. 1982 69° 0 5 Nov. 1982 68° 0 6 Apr. 1983 67° 041-B Feb. 1984 57° 1 441-C Apr. 1984 63° 1 251-A Nov. 1984 67° 051-C Jan. 1985 53° 3 2 1151-D Apr. 1985 67° 061-C Jan. 1986 58° 1 4
  33. 33. ‘O’ Ring ProblemsFlight Date Temp °F Erosion Blow-by Damage Index 2 Nov. 1981 70° 1 4 3 Mar. 1982 69° 0 5 Nov. 1982 68° 0 6 Apr. 1983 67° 051-A Nov. 1984 67° 051-D Apr. 1985 67° 0 1 Apr. 1981 66° 041-C Apr. 1984 63° 1 261-C Jan. 1986 58° 1 441-B Feb. 1984 57° 1 451-C Jan. 1985 53° 3 2 11
  34. 34. ‘O’ Ring Problems 15 12 9DamageErosion 6 3 0 70° 69° 68° 67° 66° 63° 58° 57° 53° Temp °F
  35. 35. Information ? Store ? Review Later 1. Flag as important 2. Flag for follow up 3. Monitor status
  36. 36. What is Paperless?(can you eliminate completely?)
  37. 37. Four Definitions1. No Paper2. Devoid of paper as much as possible3. Key information stored digitally4. Ability to work with key information anywhere, anytime
  38. 38. ScanSnap Advantages1. Solid hardware2. Duplex3. Doc feeder - 50 pages4. Comes w/ great software
  39. 39. Format
  40. 40. PDFforLawyers.com
  41. 41. Acrobat Widely used Full-featured for lawyers But not cheap
  42. 42. PDF Pen Cheaper OCR Mac Friendly iCloud
  43. 43. Paperlesschase.com
  44. 44. Digital Signatures
  45. 45. How to create?1. Scan in signature2. Erase background3. Import to Word, Acrobat
  46. 46. Key PrinciplesOld media is strugglingGathering v. ProcessingFiltering is critical
  47. 47. Filter by ...RelevanceTrustworthinessTimelinessLocation
  48. 48. 2
  49. 49. Hawkins - LexisNexis CasemapFile Edit View Insert Records Reports Tools FactsDate & Time Fact Text SourceMon 12/01/2003 Hawkins promoted to Anstar Biotech Interview notes Industries VP of Sales Sat 07/30/2005 Hawkins demoted to sales manager Depo. Philip Hawkins 24:18 Thu 08/11/2005 Hawkins transferred to ABI office in Fresno Depo. Philip Hawkins 43:18 Tue 11/15/2005 Hawkins turns 51 Depo. Philip Hawkins 56:11-23
  50. 50. Hawkins - LexisNexis CasemapFile Edit View Insert Records Reports Tools FactsDate & Time Fact Text SourceMon 12/01/2003 Hawkins promoted to Anstar Biotech Interview notes Industries VP of Sales Sat 07/30/2005 Hawkins demoted to sales manager Depo. Philip Hawkins 24:18 Thu 08/11/2005 Hawkins transferred to ABI office in Fresno Depo. Philip Hawkins 43:18 Tue 11/15/2005 Hawkins turns 51 Depo. Philip Hawkins 56:11-23Wed 05/11/2005 Hawkins receives performance review from Hawkins William Lang. Is rated #1 “Outstanding” performance review
  51. 51. Hawkins - LexisNexis CasemapFile Edit View Insert Records Reports Tools FactsDate & Time Fact Text SourceMon 12/01/2003 Hawkins promoted to Anstar Biotech Interview notes Industries VP of SalesWed 05/11/2005 Hawkins receives performance review from Hawkins William Lang. Is rated #1 “Outstanding” performance review Sat 07/30/2005 Hawkins demoted to sales manager Depo. Philip Hawkins 24:18 Thu 08/11/2005 Hawkins transferred to ABI office in Fresno Depo. Philip Hawkins 43:18 Tue 11/15/2005 Hawkins turns 51 Depo. Philip Hawkins 56:11-23 Tue 07/15/2005 Hawkins makes derogatory remarks about Interview notes Linda Collins to Karen Thomas
  52. 52. Hawkins - LexisNexis CasemapFile Edit View Insert Records Reports Tools FactsDate & Time Fact Text SourceMon 12/01/2003 Hawkins promoted to Anstar Biotech Interview notes Industries VP of SalesWed 05/11/2005 Hawkins receives performance review from Hawkins William Lang. Is rated #1 “Outstanding” performance review Tue 07/15/2005 Hawkins makes derogatory remarks about Interview notes Linda Collins to Karen Thomas Sat 07/30/2005 Hawkins demoted to sales manager Depo. Philip Hawkins 24:18 Thu 08/11/2005 Hawkins transferred to ABI office in Fresno Depo. Philip Hawkins 43:18 Tue 11/15/2005 Hawkins turns 51 Depo. Philip Hawkins 56:11-23
  53. 53. Hawkins - LexisNexis CasemapFile Edit View Insert Records Reports Tools Facts Q. What was your role at Anstar Biotech when you first startedDate & Time Fact Text working there? Source A. Initially my role was to be sales manager. I had met Bill Lang Mon 12/01/2003 Hawkins promoted to Anstar Biotech while touring the Converse Chemical Lab in Bakersfield. That was in December of 2002, as I recall. Interview notes Industries VP of Sales It was about a month later that he offered me the sales manager position, and I accepted right away. I didn’t start until a few days DepositionBill Lang when you later, though. Hawkins receives performance review from Hawkins Wed 05/11/2005 Q. What was your working relationship like with first started at Anstar? of William Lang. Is rated #1 “Outstanding” performance review Philip Hawkins A. We got along great. Bill was an easy going guy, for the most Tue 07/15/2005 Hawkins makes derogatory remarks about part and he didn’t micro-manage things. He expected people Interview notes do work hard and bring in the results, but that was it. Also, as Linda Collins to Karen Thomas time went on I found out that he was an avid fisherman and so was I so we kind of bonded on that front. We talked about 01/16/2009 taking a fishing trip together, but never got around to making it Sat 07/30/2005 Hawkins demoted to sales manager happen. Depo. Philip Q. How long had you been VP of sales? Hawkins 24:18 A. I was promoted in December of 2003, on the first of the month Thu 08/11/2005 Hawkins transferredyour job status officechanging? to ABI would be in Fresno Depo. Philip Q. When did you first learn that Hawkins 43:18 A. I think it was at the end of July in 2005. It was on a Saturday, which I remember because I was trying to leave town to join Tue 11/15/2005 Hawkins turns 51 my family on a vacation and that’s when Bill Lang came to my Depo. Philip office and gave me the news Hawkins 56:11-23 Affiliated Reporting 24
  54. 54. Organizing Case Facts Cull –from documents –from witnesses Tag –to documents –to people –to issues
  55. 55. Preparing Witness Outlines
  56. 56. Hawkins - LexisNexis CasemapFile Edit View Insert Records Reports Tools Search Facts Linked People, Documents, etc.Date & Time Fact Text SourceMon 12/01/2003 Linked to Issues... Hawkins promoted to Anstar Biotech Interview notes Industries VP of SalesWed 05/11/2005 Advanced Search Hawkins receives performance review from Hawkins William Lang. Is rated #1 “Outstanding” performance review Tue 07/15/2005 Hawkins makes derogatory remarks about Interview notes Linda Collins to Karen Thomas Sat 07/30/2005 Hawkins demoted to sales manager Depo. Philip Hawkins 24:18 Thu 08/11/2005 Hawkins transferred to ABI office in Fresno Depo. Philip Hawkins 43:18 Tue 11/15/2005 Hawkins turns 51 Depo. Philip Hawkins 56:11-23
  57. 57. Hawkins - LexisNexis CasemapFile Edit View Insert Records Reports Tools Search FactsDate & Time Fact Text Source Search for Links to People, Documents etc.Mon 12/01/2003 Hawkins promoted to Anstar Biotech Interview notes Industries VP of Sales Search for receiveslinked to a:review from Hawkins Facts performance HawkinsWed 05/11/2005 William Lang. Is rated #1 “Outstanding” performance review Person Tue 07/15/2005 Hawkins makes derogatory remarks about Interview notes Select the Person to search for: Linda Collins to Karen Thomas Sat 07/30/2005 Fullname Hawkins demoted to sales manager Depo. Philip Hawkins 24:18 Linda Collins Thu 08/11/2005 Hawkins transferred to ABI office in Fresno Depo. Philip Philip Hawkins Hawkins 43:18 Tue 11/15/2005 Hawkins turns 51 Depo. Philip Hawkins 56:11-23
  58. 58. Hawkins - LexisNexis CasemapFile Edit View Insert Records Reports Tools FactsDate & Time Fact Text SourceMon 12/01/2003 Hawkins promoted to Anstar Biotech Interview notes Industries VP of SalesWed 05/11/2005 Hawkins receives performance review from Hawkins William Lang. Is rated #1 “Outstanding” performance review Sat 07/30/2005 Hawkins demoted to sales manager Depo. Philip Hawkins 24:18 Thu 08/11/2005 Hawkins transferred to ABI office in Fresno Depo. Philip Hawkins 43:18 Tue 11/15/2005 Hawkins turns 51 Depo. Philip Hawkins 56:11-23 Tue 07/15/2005 Hawkins makes derogatory remarks about Interview notes Linda Collins to Karen Thomas Hawkins leaves for Spring meeting with other Depo. PhilipMon 08/21/2006 Sales managers Hawkins 123:11
  59. 59. Preparing Exhibits for Examination
  60. 60. Hawkins - LexisNexis CasemapFile Edit View Insert Records Reports Tools Facts Copy Linked PDFsDate & Time Fact Text Source Spelling F7Mon 12/01/2003 Batch Process to Anstar Biotech Files Hawkins promoted Linked Interview notes Bates stamp Linked PDFsWed 05/11/2005 Industries VP of Sales Bulk Import PDFs Case Tools Hawkins receives performance review from Hawkins William Lang. Is rated #1 “Outstanding” performance review Sat 07/30/2005 Hawkins demoted to sales manager Depo. Philip Hawkins 24:18 Thu 08/11/2005 Hawkins transferred to ABI office in Fresno Depo. Philip Hawkins 43:18 Tue 11/15/2005 Hawkins turns 51 Depo. Philip Hawkins 56:11-23 Tue 07/15/2005 Hawkins makes derogatory remarks about Interview notes Linda Collins to Karen Thomas Hawkins leaves for Spring meeting with other Depo. PhilipMon 08/21/2006 Sales managers Hawkins 123:11
  61. 61. Hawkins - LexisNexis CasemapFile Edit View Insert Records Reports Tools Facts Batch Processing - Review Linked FilesDate & Time Fact Text SourceMon 12/01/2003 Batch Processing... Biotech Hawkins promoted to Anstar Interview notes Industries VP of SalesWed 05/11/2005 Hawkins files: Linked receives performance review from Hawkins William Lang. Is rated #1 “Outstanding” performance review C://EES_Cases/Hawkins/Contract Sat 07/30/2005 Hawkins demoted to sales manager Depo. Philip C://EES_Cases/Hawkins/Lease_01 Hawkins 24:18 Thu 08/11/2005 Hawkins transferred to ABI office in Fresno C://EES_Cases/Hawkins/Lease_04 Depo. Philip Hawkins 43:18 C://EES_Cases/Hawkins/Email934 Tue 11/15/2005 Hawkins turns 51 Depo. Philip C://EES_Cases/Hawkins/Email1001 Hawkins 56:11-23 Tue 07/15/2005 Hawkins makes derogatory remarks about Interview notes Linda Collins to Karen Thomas Hawkins leaves for Spring meeting with other Depo. PhilipMon 08/21/2006 Sales managers Hawkins 123:11
  62. 62. Filter by ...RelevanceTrustworthiness
  63. 63. RSS Feeds
  64. 64. 3 weeks later...
  65. 65. 3 days later...
  66. 66. I have seen...Gillibrand’s [proposal]and am well and truly gobsmackedat how bad it is.
  67. 67. UCLA Law ProfessorStephen Bainbridgecalled Gillibrands bill"bizarre andtoothless" on his blog. 
  68. 68. How did I learnabout Bainbridge’s coverage of this?
  69. 69. Professor of law at CaseWestern School of Law
  70. 70. Filter by ...RelevanceTrustworthinessTimeliness
  71. 71. Twitter
  72. 72. Send to Instapaper
  73. 73. Search jury dutyWhat’s happening? Off to jury Duty yall wanna make me be on the jury? everybody goin to jail...GUILTY! Jury Duty and my iPod got some of the best sleep just died...HELP! in my life in jury duty...
  74. 74. Google Alerts
  75. 75. AlertsSearch query:Result type: Everything ▼How often: News a day Once BlogsHow many: Only best results VideoDeliver to: esvenson@gmail.com Discussions
  76. 76. Filter by ...RelevanceTrustworthinessTimelinessLocation
  77. 77. This Moor got a great Yelp review
  78. 78. Yelp
  79. 79. Key PrinciplesOld media is strugglingGathering v. ProcessingFiltering is critical
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