Many IT Service Management (ITSM) projects fail, some spectacularly so. The Service Catalog and service portfolio management are hidden gems that can help you focus on the services that are crucial to your business. Many consider the Service Catalog as simply an interface for requesting services from IT. However, the Service Catalog, when done right, offers IT managers a roadmap for success. Learn how the Service Catalog just might be the savior of your ITSM initiative.
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