Designing the SaaS Enterprise

     What if you are the SaaS?

           John Overton
Things to Know Up Front
•   Where are you going?
•   Is SaaS and feature or a strategy?
•   Converting or ground up?
•   F...
SaaS Operations Big Five

• Architecture

• OnBoarding

• Monitoring

• Security

• Support
Architecture
“If designing a SaaS product out of the
  gate, the best situation is single instance,
  multi-tenant. It is ...
Designing the SaaS Enterprise: What if you are the SaaS?
Designing the SaaS Enterprise: What if you are the SaaS?
Designing the SaaS Enterprise: What if you are the SaaS?
Designing the SaaS Enterprise: What if you are the SaaS?
Designing the SaaS Enterprise: What if you are the SaaS?
Designing the SaaS Enterprise: What if you are the SaaS?
Designing the SaaS Enterprise: What if you are the SaaS?
Designing the SaaS Enterprise: What if you are the SaaS?
Designing the SaaS Enterprise: What if you are the SaaS?
Designing the SaaS Enterprise: What if you are the SaaS?
Designing the SaaS Enterprise: What if you are the SaaS?
Designing the SaaS Enterprise: What if you are the SaaS?
Designing the SaaS Enterprise: What if you are the SaaS?
Designing the SaaS Enterprise: What if you are the SaaS?
Designing the SaaS Enterprise: What if you are the SaaS?
Designing the SaaS Enterprise: What if you are the SaaS?
Designing the SaaS Enterprise: What if you are the SaaS?
Designing the SaaS Enterprise: What if you are the SaaS?
Designing the SaaS Enterprise: What if you are the SaaS?
Designing the SaaS Enterprise: What if you are the SaaS?
Designing the SaaS Enterprise: What if you are the SaaS?
Designing the SaaS Enterprise: What if you are the SaaS?
Designing the SaaS Enterprise: What if you are the SaaS?
Designing the SaaS Enterprise: What if you are the SaaS?
Designing the SaaS Enterprise: What if you are the SaaS?
Designing the SaaS Enterprise: What if you are the SaaS?
Designing the SaaS Enterprise: What if you are the SaaS?
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Designing the SaaS Enterprise: What if you are the SaaS?

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When you're the SaaS provider, delivery is also the product. Perhaps you want to migrate a traditional software application to an on-demand model. Or maybe you want to roll out an entirely new offering. Whatever your plan, there are dozens of pitfalls to avoid. Learn about best practices and the options and tools you'll need to get SaaS right, ensuring superb delivery and services others can build their businesses on.

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Designing the SaaS Enterprise: What if you are the SaaS?

  1. 1. Designing the SaaS Enterprise What if you are the SaaS? John Overton
  2. 2. Things to Know Up Front • Where are you going? • Is SaaS and feature or a strategy? • Converting or ground up? • Financial transactions? • What are my core competencies?
  3. 3. SaaS Operations Big Five • Architecture • OnBoarding • Monitoring • Security • Support
  4. 4. Architecture “If designing a SaaS product out of the gate, the best situation is single instance, multi-tenant. It is a hard and fast law that shouldn’t be debated. Any CTO who thinks otherwise should be fired. Byron Deeter of Bessemer Venture Partners
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