This is a talk I gave at Berkshire Digital on Thursday 17th Jan 2013 on retail ecommerce trends for 2013 and beyond.
The talk looks at 8 key trends based around the theme that ecommerce is increasingly becoming centred on two key battlegrounds: mobile & customer experience.
The slide deck provides some interesting examples from well know retailers and includes links to relevant additional reading.
I hope you find it useful.
Clipping is a handy way to collect important slides you want to go back to later.