Digital Business: Communication and Collaboration Wrap-up

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Wrap up of the Communications and Collaboration elements of the Digital Business seminars.

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  • Link : http://www.fleetmatics.com/our-gps-tracking-system/live-fleet/661
  • Source : The Smart Working Handbook from www.flexibility.co.uk
  • Source : The Smart Working Handbook from www.flexibility.co.uk
  • Source : The Smart Working Handbook from www.flexibility.co.uk
  • Link : http://university.webex.com/training/student/content/welcome.do
  • Link : http://tv.adobe.com/show/learn-adobe-connect-8
  • Digital Business: Communication and Collaboration Wrap-up

    1. 1. digital BUSINESS improve efficiency INCREASE PROFITS With Calvin Jones and Alfie Keary
    2. 2. Using C&C in your Business <ul><li>Case Studies </li></ul><ul><li>Workshop #1 Part A & part B </li></ul><ul><li>C&C/Smart Working Strategy </li></ul><ul><li>Workshop #2 </li></ul><ul><li>C&C Training & Support </li></ul>
    3. 3. Case Study : Fleetmatics
    4. 4. Case Studies : Various <ul><li>Virtual Sales Meetings </li></ul><ul><ul><li>http://www. pgi .com/us/en/video/ yourstories -all/1834286447/Conferencing--Sales-Meeting </li></ul></ul><ul><li>Velux 5 Oceans </li></ul><ul><ul><li>http://www. pgi .com/us/en/video/ yourstories -all/1785267214/Mobile-Conferencing-Around-the-Globe </li></ul></ul><ul><li>Law Firm </li></ul><ul><ul><li>http://www. pgi .com/us/en/video/ yourstories -all/1785277198/Conferencing--Client-Meetings </li></ul></ul><ul><li>Customer Training </li></ul><ul><ul><li>http://www. pgi .com/us/en/video/ yourstories -all/1785277195/Conferencing--Customer-Training </li></ul></ul>
    5. 5. Using C&C in your Business <ul><li>Workshop #1 - Part A </li></ul><ul><li>Discuss current/possible applications of C&C in your business </li></ul><ul><li>Discuss possible future applications of C&C in your business </li></ul><ul><li>Working in groups </li></ul><ul><li>Present and explain one app per business </li></ul><ul><li>Present the best app of C&C from your group </li></ul>
    6. 6. Using C&C in your Business <ul><li>Workshop #1 - Part B </li></ul><ul><li>Discuss the direct benefits of C&C for your business </li></ul><ul><li>Identify and quantify the formal benefits : </li></ul><ul><ul><li>Cost savings </li></ul></ul><ul><ul><li>Productivity </li></ul></ul><ul><ul><li>Customer Service </li></ul></ul><ul><ul><li>Faster Business </li></ul></ul><ul><li>Present your group feedback </li></ul>
    7. 7. Smart Working <ul><li>Smart Working is a comprehensive and strategic approach to implementing : </li></ul><ul><ul><li>• Range of flexible working options </li></ul></ul><ul><ul><li>• Environments that enable working flexibility </li></ul></ul><ul><ul><li>• Technologies that support and manage flexible working </li></ul></ul><ul><ul><li>• New forms of collaboration </li></ul></ul><ul><ul><li>• Culture change to enable greater organisational agility and innovation. </li></ul></ul>
    8. 8. Working Trends - UK 2011 <ul><li>• 3.7 million people – 12.8% of the workforce – now work mainly from home </li></ul><ul><li>• 27% of the workforce now work part-time </li></ul><ul><li>• 41% of all businesses are home-based </li></ul><ul><li>• 60% of new businesses start up from home </li></ul><ul><li>• 3 out of every 5 new jobs created are not fixed hours, full-time permanent jobs </li></ul><ul><li>• Over 90% of employers say they offer some kind of flexible working practices </li></ul>
    9. 9. C&C Strategic Approach <ul><li>• Gathering evidence & Consultation </li></ul><ul><li>• Analysing the work people do </li></ul><ul><li>• Calculation of costs and savings (business case) </li></ul><ul><li>• Establishing key metrics </li></ul><ul><li>• Planning and delivering the changes to IT, communications, premises, HR policies, etc. </li></ul><ul><li>• Training </li></ul><ul><li>• Evaluation </li></ul>
    10. 10. C&C Strategy for your Business <ul><li>Workshop #2 </li></ul><ul><li>Discuss strategic issues in relation to C&C/Smart Working proposed projects </li></ul><ul><li>How do you intend to manage these strategic issues </li></ul><ul><li>What parties are likely to be impacted </li></ul><ul><li>Provide some general feedback </li></ul>
    11. 11. C&C Training & Support <ul><li>OnLine Services : Webinars </li></ul><ul><li>Operator Assist - Audio & Web </li></ul><ul><li>Adobe TV </li></ul><ul><li>WebEx University </li></ul><ul><li>Real-Time Assist : GlobalMeet </li></ul><ul><li>Production Services : WebEx </li></ul><ul><li>OnLine/OnSite Training : Scheduled/OnDemand </li></ul>
    12. 12. WebEx University
    13. 13. Adobe TV
    14. 14. Using C&C in your Business <ul><li>Case Studies </li></ul><ul><li>Workshop #1 Part A & part B </li></ul><ul><li>C&C/Smart Working Strategy </li></ul><ul><li>Workshop #2 </li></ul><ul><li>C&C Training & Support </li></ul>

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