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    Roger boesch share file Roger boesch share file Presentation Transcript

    • ShareFile EnterpriseRoger BöschCitrix Systems International GmbH
    • ShareFile Introduction
    • • Enables file sharing with anyone• Syncs data across all devices• Online file sharing spaces for virtual teams Store Sync• Selective offline access on mobile devices• Data protection ᵒ Encryption ᵒ Device lock ᵒ Remote wipe ᵒ Poison-pill Share
    • Why ShareFile?• Enable workforce mobility & BYOD• Address the “Dropbox-Problem”• Simple and secure data sharing ᵒ Fellow employees ᵒ Team collaboration ᵒ Clients, 3rd party collaboration• Enhanced productivity
    • Broad Device, Workflow and Protocol Support Desktop Apps Alternative Protocol / Automation Outlook Desktop Plug-in Widget Desktop Enterprise Command Line Drive Sync Sync Mapping Interface Mobile Apps Mobile Windows 7 Android iPhone Android BlackBerry iPad Site Phone Tablet
    • ShareFile High-levelArchitecture
    • ShareFile – with Citrix managed StorageZones *.sharefile.com *.sf-api.com Control Plane • Account info • Brokering • Reporting • Access Control DBClient Storage Center (EC2) StorageZones • Storage Centers • Backend Storage • Various Locations WW S3
    • ShareFile – Current ArchitectureWith Citrix managed StorageZones
    • ShareFile Control Plane DMZ No Client Files File Metadata Webservers “main app” Account Data Load balancing Client SQL Cluster Load balancing TLS/SSL AES-256Encryption API Webservers Replication to DR Datacenter
    • S3 99.99% ShareFile StorageZones availability and 99.999999999% durabilityFTP/FTPS FTP Servers Utility Servers Anti Virus & Client Thumbnailing Full Text Index Storage Centers Backup Encrypted Backup to 3rd Storage Party Datacenter Storage Storage S3 Commit TLS/SSL AES-256 File ProcessingEncryption EBS EBS EBS Cache EBS AES-256 Encryption Backup Elastic Block Storage AES-256Encryption EC2 S3
    • ShareFile StorageZones - DownloadFTP/FTPS FTP ServersClient Storage Centers Storage Storage Storage TLS/SSL AES-256Encryption EBS EBS EBS EBS Elastic Block Storage EC2 S3
    • Availability and Redundancy
    • Availability Information• Real-time backup to Citrix data center• Automatic failover (if necessary)• Lazy file deletion to support file recovery
    • ShareFile StorageZones
    • ShareFile StorageZones• Store files in customer managed StorageZones and/or in the Citrix managed StorageZones• Modified On-Prem version of existing Storage Plane software• Same user experience• Technology Preview available
    • Why StorageZones? Compliance Performance Meet unique compliance and Optimize end user performance data sovereignty requirements by placing files and folders in by storing data On-Prem close proximity
    • ShareFile - Citrix managed StorageZones *.sharefile.com *.sf-api.com Control Plane • Account info • Brokering • Reporting • Access Control DBClient Storage Center (EC2) StorageZones • Storage Centers • Backend Storage • Various Locations WW S3
    • Citrix managed and On-Prem StorageZones *.sharefile.com *.sf-api.com Control Plane • Account info • Brokering • Reporting • Access Control DBClient StorageZones Storage Center (Windows IIS) • Storage Centers • Backend Storage Storage Center (EC2) • In customer Datacenter(s) • Hybrid with cloud NAS CIFS S3 Customer Datacenter
    • NEW: Control Plane inGermany / Frankfurt Citrix managed StorageZones Control Planes Customer - managed StorageZones
    • Using StorageZones
    • Using StorageZones• StorageZones can be set on ᵒ User-level ᵒ Root Folder-level
    • Using StorageZones
    • On-Prem Deployment Models
    • Proof of Concept Deployment https https Firewall Storage Center 10.0.0.20 Public Internet IP 10.0.0.1
    • HA Deployment Public Internet IP 1 https https Firewall Storage Center 10.0.0.20 https https Storage Center Storage Storage Center Public Internet IP 2 10.0.0.1 10.0.0.21
    • Secure DMZ Deployment http or httpshttps Firewall Firewall Storage Center 10.0.0.20 http or https Storage Storage Center Public 10.0.0.1 10.0.0.21 Internet IP
    • StorageZones Setup
    • On-premise StorageZones Requirements• Windows 2008 Server R2• IIS Web Services role with ASP.NET• Microsoft .NET 4.0• A public-resolvable internet hostname• An SSL certificate for the above ᵒ Public, Windows accepted Certificate Authority ᵒ Self-signed or unsigned certificates are not supported at this time
    • IIS Configuration• Install SSL certificate and bind certificate to https port 443 ᵒ Not needed when using DMZ proxy• ISAPI and CGI Restrictions ᵒ ASP.NET v4.0.x needs to be set to “Allowed”
    • Storage Center Installation
    • Storage Center Configuration
    • Shared Storage Configuration• Tech Preview can use CIFS (UNC) or local or mapped drive/directory• Storage Centers will access the Share using the StorageCenterAppPool user ᵒ Default NetworkService ᵒ Can be changed• Application Pools → StorageCenterAppPool → Advanced Setting → Identity
    • ShareFile Security
    • Security Information• SSAE 16 audited data centers• SSL Encryption in transit• AES 256-bit encryption at rest• All uploaded files scanned for viruses• Daily scans for McAfee SECURE accreditation• All ShareFile servers protected by dedicated firewalls
    • Standard Download Security Client 1 Client requests a file 2 Prepare message send to Storage Center 3 HMAC is validated 1 5 9 6 4 Storage Center confirms validity 5 Client receives download URL with HMAC 3 7 6 Client requests download StorageZonesControl Plane 2 4 7 HMAC is validated Main App/ Storage Center 8 Storage Center gets file from storage API servers 8 9 Download starts DB EBS S3 Shared Secret (trust)
    • Trust & Encryption – On-Premise StorageZones Storage Center *.sharefile.com *.sf-api.com StorageZones Shared Secret (trust) DB Storage Shared Key Created when StorageZone is created Storage encryption based on Passphrase during Storage Center configuration
    • Download Security with On-Prem StorageZones DMZ 1 5• NetScaler can handle incoming HMAC’s• Can also work with other 3rd Party products 2 4• HMAC part of URI: &h=… StoragZone 3• Shared key not required on NetScaler Storage Center 1 NetScaler strips HMAC from URI 2 NetScaler sends URI & HMAC to Storage Center 3 HMAC is validated by Storage Center 4 Storage Center sends confirmation to NS 5 Process Completes
    • NetScaler Configuration• For Validation checks, you will need to configure http callouts and a responder policy• http://support.citrix.com/article/CTX133417• Future version of NetScaler will have pre-configured policies
    • ShareFile Authentication
    • ShareFile Authentication Options• Built-in Authentication ᵒ Uses combination of email address and password ᵒ Passwords are stored hashed in database• SAML Support ᵒ Broad Identity Provide Support, including ADFS• CloudGateway ᵒ Offers user provisioning functionality ᵒ Receiver integration ᵒ Recommended, especially for existing Citrix customer
    • Enterprise Active Directory OptionsSAML 2.0 Support• Requires customer provided and • Unified storefront for all applications, data configured SAML provider and services• Microsoft ADFS Support • Instant user provisioning and de-• Also supports popular Identity provisioning Providers such as: • Fully integrated with Receiver ᵒ OneLogin ᵒ CA SiteMinder • Real-time SaaS application monitoring ᵒ PingIdentity PingFederate • Comprehensive access control policies ᵒ SalesForce
    • SAML Authentication• User account is still required in ShareFile ᵒ Folder Access Control ᵒ Licensing• Users will be matched by email address• Identity Provider Password will never be send to Control Plane• Password reset can be disabled• Requires tools to be ‘SAML-aware’ ᵒ ShareFile web site and iPad app are today with other tool support coming
    • SAML Client 1 Client requests ShareFile SSO login URLHow it works 2 Client discovers identity provider 3 Client redirected to identify provider 4 Client requests identity provider URL 5 Identity Provider identifies the user 1 7 2 8 3 9 4 5 User is authenticated and is redirected to 6 Assertion Consumer Service URL with SAML response User has access 7 User agent requests ACS URL ACS validates SAML response and redirects 8 user agent to ShareFile URL 9 User agent requests ShareFile URL 6 Service Provider Identity Provider (sharefile.com) (e.g. CloudGateway, ADFS)
    • ShareFile Account Creation• User creation can be done manually ᵒ One-by-one ᵒ Import from Excel spreadsheet• User is provisioned through CloudGateway• Employee Creation Tool
    • Employee Creation Tool• Creates ShareFile user accounts and distribution lists based on AD users and groups• Option to notify users of account creation• Built-in log• Ability to select default StorageZone for users• Users added with the ECT should also be removed with the ECT
    • Employee Creation Tool Options• Pre-defined user account settings ᵒ Enabled: • Personal File Box • Manage Client Users • My Settings link available • User is added to Company Address Book ᵒ Disabled: • Selection of StorageZones for root-level folders • Ability to change password • Edit Shared Address Book• Root folder creation and email notification through UI• EmployeeCreationTool.exe.config
    • Citrix CloudGateway &ReceiverFollow-me-data
    • Access Gateway services PC StoreFront™ Mac servicesSmartphone Tablet Thin Client Content Controllers
    • Deployment Option & FeaturesFeatures ShareFile Receiver + ShareFile + CloudGateway Access + SecurityMulti-device/platform access √ √Desktop synch √ √Offline Access √ √AD + SAML Support √ √Remote wipe of data √ √ CollaborationShared Folders with permissions √ √Outlook plug-in √ √Simple link sharing √ √ Enterprise Control + Unified DeliveryRemote Wipe of apps and data √SSO across Apps and Data with 2-factor support √AD based Roles and Provisioning/De-provisioning √XenApp Integration √Apps and Data via Single UI (Receiver) √Unified Admin console for apps and data √Policy based access* √Data Encryption with shredding* √
    • What’s Next
    • ShareFile StorageZones Connect Tech Preview *.sharefile.com *.sf-api.com Control Plane • Web application • Brokering • Reporting DB • Access ControlClient StorageZone Storage Center (Windows IIS) • Provide mobile access to files in existing CIFS shares CIFS NAS Share Customer Datacenter
    • ShareFile StorageZones Connect Tech PreviewShareFile Personal FolderShareFile Team FolderShareFile Team FolderExisting Network Share
    • Work better. Live better.